Project Information

Bid Title

Lifestage Benefits Optimization

Issuing Agency

VETERANS AFFAIRS, DEPARTMENT OF

Location

New Jersey

Published Date

Jul 30, 2026

Closing Date

Aug 10, 2026

Government Level

Federal

Status

Closed

Ref. #

36C10B26Q0708

Original Source

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Bid Documents

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Set Aside

No Set aside used

Project Description

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Lifestage Benefits Optimization

Active

Contract Opportunity

Notice ID

36C10B26Q0708

Related Notice

Department/Ind. Agency

VETERANS AFFAIRS, DEPARTMENT OF

Sub-tier

VETERANS AFFAIRS, DEPARTMENT OF

Office

TECHNOLOGY ACQUISITION CENTER AUSTIN (36C10A)

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General Information

• Contract Opportunity Type: Sources Sought (Original)
• Original Published Date: Jul 30, 2026 05:59 pm EDT
• Original Response Date: Aug 10, 2026 03:00 pm EDT
• Inactive Policy: 15 days after response date
• Original Inactive Date: Aug 25, 2026
• Initiative:
  • None

Classification

• Original Set Aside: No Set aside used
• Product Service Code: DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
• NAICS Code:
  • 541519 - Other Computer Related Services
• Place of Performance:
  Eatontown , NJ
  USA

Description

In 2017, the Department of Veterans Affairs (VA) Office of the Chief Technology Officer (OCTO) partnered with VA Central Office and all three VA Administrations to identify a vision statement for enhancing VA’s digital presence for Veterans. That vision is known as the Digital Modernization Vision and is supported by a group of VA executives known as the Digital Modernization Council. This council is chaired by the CTO.

VA Digital Modernization Vision defined in July 2017:

VA will deliver self-service tools on par with top private sector companies and will have the best online experience in the Federal Government. Every digital service will be customized to the individual using it. Interacting with VA digital services will feel like navigating TurboTax, not filling out a form.

The work directly supports benefits claims and data intake on Veteran-facing digital platforms. The overarching goals of this work are:

1. Reduce the average time to completion of benefits claims

2. Increase customer satisfaction

3. Increase the quality and reliability of VA services

VA's Benefits Portfolio encompasses a complex ecosystem of digital products that serve Veterans, Caregivers, Service members, their dependents, and survivors throughout the entirety of their benefits lifecycle—from initial application, through claim status tracking, to decision review and ongoing benefits management. While VA has made significant progress in digitizing these experiences, VA seeks to make substantial improvements in three areas: (1) forms updates and usability improvements, (2) benefits data intake and automation, and (3) document services (real-time data validation and third-party routing). The work encompassed in this requirement covers existing products and potential new modernization initiatives.

Attachments/Links

Contact Information

Contracting Office Address

• 1701 DIRECTORS BLVD SUITE 600
• AUSTIN , TX 78744
• USA

Primary Point of Contact

• James Morgan
• James.Morgan10@va.gov
• Phone Number (512) 981-4105

Secondary Point of Contact

• John Fields
• john.fields3@va.gov

History

• Jul 30, 2026 05:59 pm EDTSources Sought (Original)

Commodity Codes

• FSC DAutomatic Data Processing and Telecommunication Services

• NAICS 541519Other Computer Related Services

Related bids

Aug 5, 2026	[Sources Sought (Updated)] Lifestage Benefits Optimization
Aug 6, 2026	[Sources Sought (Updated)] Lifestage Benefits Optimization

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