Document Management Workflow

Project Information

Bid Title
Document Management Workflow
Issuing Agency
County of Greenville
Location
South Carolina
Published Date
Oct 8, 2024
Closing Date
Oct 22, 2024
Government Level
State & Local
Status
Closed
Ref. #
RFP #25031
Original Source
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Project Description


Project ID: RFP #25031

Title: Document Management Workflow

Addenda: 1

Release Date: 9/27/2024

Due Date: 10/22/2024

Post Information
Posted At:Fri, Sep 27, 2024 8:30 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No
Overview
Summary

The County of Greenville is seeking a product that automates document management processes within our Cityworks environment. The current document management solution has reached its end of life, and the County is looking to replace it with a more robust software option. As Cityworks does not include a built-in document management component, County needs to identify a solution primarily focused on document control, which is critical given the volume of documents required for each project.

The County would like the new solution to provide the ability to control upload permissions, specify allowed document types, and enable document markup. Additionally, County seeks a system that facilitates communication and the return of marked-up documents within the platform, reducing the number of applications our Land Development and Subdivision Administration staff must use in their daily workflows. Ideally, the product we select will integrate seamlessly with Cityworks.

Background

One of the key challenges County encounters is the upgrade process. The existing Cityworks environment is difficult to upgrade and maintain due to its extensive customizations and the involvement of multiple vendors. For the upcoming upgrade, County's goal is to identify a solution that not only replicates the functionality of the current system but also provides enhanced capabilities.

Additionally, the participation of three different vendors, each overseeing various project components, adds to this complexity. County aims to streamline the operations by selecting a product and vendor that can effectively partner with Cityworks, ensuring seamless collaboration during upgrades and facilitating timely issue resolution.

Timeline
Release Project Date:
September 27, 2024
Pre-Proposal Meeting (Non-Mandatory):
October 8, 2024, 10:00am
Greenville County Procurement Services
301 University Ridge, Suite N-2400
Greenville, SC 29601
Question Submission Deadline:
October 10, 2024, 5:00pm
Proposal Submission Deadline:
October 22, 2024, 3:00pm
Review of Proposals:
October 22 - November 5, 2024
Tentative Date of Award:
November 5, 2024
Contract Negotiations:
November 5 - 19, 2024
Issue Notice to Proceed:
November 19, 2024
Commodity Codes
  • NAICS 511210Software Publishers
  • NAICS 518210Data Processing, Hosting, and Related Services
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541519Other Computer Related Services
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