Project Information

Bid Title

Middletown Township Seeking Proposals for Public Works Operational Assessment

Issuing Agency

Middletown township

Location

Pennsylvania

Published Date

Jul 14, 2026

Closing Date

Jul 20, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Middletown Township Seeking Proposals for Public Works Operational Assessment

Click here to read the full Request for Proposal.
Middletown Township is requesting proposals from qualified firms to conduct a streamlined organizational and operational assessment of the Township’s Public Works Department.

The assessment will focus on identifying practical opportunities to improve service delivery, staffing alignment, workflow, supervision, technology use, fleet and equipment planning, and budget and capital planning. The Township is seeking clear, achievable recommendations and a realistic implementation plan.

Questions regarding the RFP must be submitted by Monday, July 20, 2026. Proposals must be submitted via email by Monday, August 3, 2026, to Stephanie Teoli Kuhls, Interim Township Manager, at steoli@middletownbucks.org .

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REQUEST FOR PROPOSALS

Streamlined Public Works Department

Operational Assessment

Middletown Township, Bucks County, Pennsylvania

Issue Date

Questions Due

Proposal Due

Submission Method

Township Contact

July 13, 2026

July 20, 2026

August 3, 2026

Email – steoli@middletownbucks.org

Stephanie Teoli Kuhls, Interim Township Manager

Purpose of this RFP

The Township is seeking a right-sized, practical assessment. The process should be simple, direct, and useful. The

Township is not seeking a lengthy management study, an exhaustive operational audit, or a cost-prohibitive

consulting engagement.

1. Introduction

Middletown Township, Bucks County, Pennsylvania, is requesting proposals from qualified firms to conduct a

streamlined organizational and operational assessment of the Township Public Works Department.

The Township wants a practical review that identifies the most important opportunities to improve service delivery,

staffing alignment, workflow, supervision, use of technology, fleet and equipment planning, and budget/capital

planning. The final product should be concise, action-oriented, and usable by Township management and the

Board of Supervisors.

The selected consultant should focus on clear findings, achievable recommendations, and a realistic

implementation plan.

2. Project Intent

The purpose of this assessment is to answer several direct questions:

• Are Public Works responsibilities, staffing, and supervision aligned with current service needs?

• Are daily work intake, scheduling, crew assignments, and follow-up handled in a consistent way?

• Is there the ability for staff to be tasked with crew-assigned long-term tasks (i.e. sidewalk or concrete work)

• Are there near-term changes that would improve efficiency, accountability, communication, or service

response?

• Are fleet, equipment, and capital needs being planned in a practical way?

• What equipment and/or resources can be prioritized to increase efficiency and have the greatest return?

• What should the Township do first, what can wait, and what may require Board policy or budget direction?

The process should rely on existing information whenever possible. The Township is not seeking extensive new

data collection, a full time-and-motion study, or a broad public engagement process.

3. Background

Middletown Township Public Works supports core municipal services, including roadway maintenance, snow and

ice operations, stormwater system maintenance, street sweeping, public works programs, maintenance of

municipal infrastructure and equipment, and coordination with other departments, contractors, utilities, and outside

agencies.

The Township is seeking a focused review to help determine how the Department can continue to meet current and

future service demands in a cost-conscious and organized manner.

4. Scope of Services

The following scope is intended to be focused and manageable. Proposers may suggest refinements that reduce

cost, shorten the timeline, or improve usefulness, provided the core objectives are met.

A. Project Kickoff

• Conduct one kickoff meeting with the Township Manager and designated staff.

• Confirm project goals, timeline, interview list, data needs, and final report format.

• Provide work plan and document request list.

B. Limited Document and Data Review

Review available documents and data relevant to the assessment. The review should be limited to materials

already maintained by the Township, such as:

• Public Works organizational chart, job descriptions, and staffing information

• Operating and capital budget information

• Fleet and equipment inventory or replacement information

• Work order, service request, or complaint data, if available

• Snow operations, street sweeping, roadway, stormwater, or MS4-related records

• Relevant policies, procedures, contracts, and prior reports

C. Focused Interviews and Site Review

Conduct a limited number of interviews or small group discussions. The Township anticipates no more than 8 to

10 total interviews or meetings unless both parties agree that more are needed.

• Township Manager

• Public Works Director and/or senior Public Works leadership

• Selected Public Works supervisors and employees

• Finance, Human Resources, Township Engineer, or other staff as needed

• Board of Supervisors representative input, if directed by the Township

The consultant shall also conduct one site visit of Public Works facilities and selected operations. The site visit

should be used to understand operations, not to conduct a full facility condition assessment.

D. Targeted Operational Review

The consultant shall review the following areas at a practical level:

• Department organization, staffing, supervision, and role clarity

• Work intake, prioritization, scheduling, assignment, and follow-up

• Resident service requests and internal communication practices

• Road maintenance, snow and ice operations, stormwater maintenance, street sweeping, and other core

functions

• Use of work order systems, GIS, mobile tools, or other management technology

• Fleet and equipment planning, utilization, downtime concerns, and replacement practices

• Budget alignment, overtime drivers, contracted services, and capital planning needs

• Training, safety, cross-training, and succession concerns

E. Practical Benchmarking

Provide a limited comparison to similar municipalities only where the information is readily available and useful.

Similar municipalities would have similar miles of roadway, number of residents, and Township facilities (buildings

and parks). The Township is not seeking an extensive benchmarking study. Comparisons may include staffing

structure, service practices, technology use, fleet planning, or selected workload measures.

F. Recommendations and Implementation Plan

Prepare clear recommendations that distinguish between immediate operational adjustments, near-term

management improvements, and longer-term budget or policy decisions. Recommendations should identify

responsible parties, priority, timeframe, estimated cost level, and whether Board direction is needed.

5. Items Outside the Intended Scope

To keep the process simple, timely, and affordable, this RFP does not seek the following unless proposed as

optional add-on services:

• A full engineering condition assessment of roads, stormwater systems, buildings, or facilities

• A full asset inventory or GIS mapping project

• A comprehensive classification and compensation study

• A detailed labor relations or collective bargaining analysis

• A broad resident survey or public engagement process

6. Deliverables

The selected consultant shall provide the following deliverables:

• Brief project work plan and document request list

• Preliminary findings discussion with Township Manager and designated staff

• Concise draft report, targeted at approximately 15 to 25 pages excluding attachments

• Final report with prioritized recommendations

• One-page or short-table implementation matrix

• One presentation to the Board of Supervisors, if requested by the Township

The final report should be written in plain language and should avoid generic best-practice discussion unless

directly tied to a Middletown Township recommendation.

7. Project Schedule

The Township expects the assessment to be completed within approximately 8 to 10 weeks from notice to

proceed. Proposers should identify any schedule assumptions or ways to shorten the process.

Milestone

Expected Timing

Kickoff meeting

Week 1

Document review and interviews

Weeks 1-4

Site visit

Weeks 2-4

Preliminary findings discussion

Weeks 5-6

Draft report

Weeks 6-8

Final report

Weeks 8-10

8. Proposal Submission Requirements

Proposals should be brief and practical. The Township prefers proposals of no more than 10 pages, excluding

resumes, project examples, and required forms.

A. Cover Letter

• Firm name and primary contact

• Statement of interest

• Confirmation of availability and proposed schedule

B. Relevant Experience

• Recent municipal public works or local government operational assessments

• Experience with Pennsylvania municipalities or similar communities

• Experience producing implementation-focused recommendations

C. Project Team

• Key personnel and roles

• Brief resumes or biographies

• Identification of subcontractors, if any

D. Proposed Approach

• How the firm will keep the process simple and direct

• Proposed interview and site visit approach

• Data needed from the Township

• Report format and implementation planning approach

E. Fee Proposal

• Lump-sum or not-to-exceed fee

• Hourly rates for any optional or additional work

• Identification of optional add-on services, if any

F. References

• Three relevant references from municipal clients

9. Fee Proposal

The Township prefers a fixed fee or not-to-exceed fee for the base scope. The fee should include all meetings, site

visits, travel, report preparation, and one Board presentation if included in the proposer scope.

Optional services should be priced separately and should not be included in the base fee unless clearly identified.

10. Evaluation Criteria

Criterion

Understanding of the Township desire for a simple, direct process

Relevant public works and municipal experience

Practicality of proposed approach and deliverables

Qualifications and availability of project team

Fee and overall value

Suggested Weight

25%

25%

20%

15%

15%

The Township may interview one or more firms but reserves the right to select a consultant based on written

proposals alone.

11. Questions and Submission Instructions

All questions shall be submitted in writing to:

• Stephanie Teoli Kuhls, Interim Township Manager at steoli@middletownbucks.org

Proposals shall be submitted by Monday, August 3, 2026 via email. Late proposals may not be considered.

Commodity Codes

• NAICS 236220Commercial and Institutional Building Construction
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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