Project Information

Bid Title

PeopleSoft HCM Benefits Optimization and Implementation Services (RFPQHSS2026.I1)

Issuing Agency

San Francisco Health Service System

Location

California

Published Date

Jun 17, 2026

Closing Date

Jun 25, 2026

Government Level

State & Local

Status

Closed

Original Source

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Project Description

1.  PeopleSoft HCM Benefits Optimization and Implementation Services (RFPQHSS2026.I1)

SFHSS has issued a Request for Bids (RFB) for a vendor through the Pre-Qualified List of Suppliers for RFQ 2022-04 Enterprise Resource Planning Systems Implementation & Support Services (Re-Release) originally issued on April 25, 2022 and re-released on March 25, 2024 by the City and County of San Francisco (City) Controller’s Office. The selected vendor will implement functional improvements to the City’s PeopleSoft HCM Benefits Administration module.

• Appendix A – Phase II Implementation Scope of Services
• Appendix B – Vendor Response Form (Updated 6/3/2026)
• Appendix C – Standard Professional Services Agreement
• Appendix D – Business Associate Agreement
• Addendum No. 1 (RFPQHSS2026.I1) dated June 3, 2026
• Addendum No. 2 (RFPQHSS2026.I1) dated June 5, 2026
• Addendum No. 3 (RFPQHSS2026.I1) dated June 16, 2026

Key Dates:

• RFB Issued: May 26, 2026
• Deadline for Questions: Tuesday, June 9, 2026 at 2:00PM (PT)
• Responses to questions posted on a rolling basis through Wednesday, June 17, 2026
• Deadline for Proposals: Thursday, June 25, 2026 at 12:00PM (PT)

• Contract Period (est.) September 2026 – June 2027

  
  

Attachment Preview

ADDENDUM NO. 1

PeopleSoft HCM Benefits Optimization and Implementation

Services (RFPQHSS2026.I1)

June 3rd, 2026

REQUEST FOR BIDS FOR

PeopleSoft HCM Benefits Optimization and Implementation Services

(RFPQHSS2026.I1)

CONTACT: michael.visconti@sfgov.org cc: patrick.chang@sfgov.org and

william.kudenov@sfgov.org

This Addendum is being issued to modify the requirements in the above-referenced

Request for Bids (RFB) and to respond to questions and requests for clarification received

by or before June 9, 2026 at 2:00 PM (PDT) (the “Deadline for Questions”).

Please review the terms of the RFB and this Addendum carefully. If there are any

inconsistencies between the RFB (issued May 26, 2026) and the terms of this Addendum

No. 1, then the terms of this Addendum No. 1 shall prevail.

Section references below are to the RFB and are provided for convenience of reference

only.

A. Modifications to the RFB

1. Appendix A – Phase II Implementation Scope of Services.

Section 2 (Background and Context) is hereby modified to read as follows:

The San Francisco Health Service System (SFHSS) is the module owner for PeopleSoft

HCM Benefits Administration within the City and County of San Francisco (CCSF).

SFHSS administers health and welfare benefits for active employees, retirees, and

their dependents across CCSF departments.

Three organizational constraints are non-negotiable for any vendor engaging on this

project:

▪ The CCSF Controller's Office holds infrastructure-level authority over the

PeopleSoft environment. All environment changes (Dev to Test to Production)

require Controller's Office coordination. Vendors are responsible for scheduling

and tracking this dependency.

▪ Vendors must include a Future State / To-Be Business Analysis phase as a

precondition to configuration.

• This phase is intended to validate, refine, and sequence implementation

of the Tier 1 requirements identified in this Scope of Services. It is not

intended to re-open the completed Phase 0 Scope Initiation or Phase I

Functional Assessment, nor to substitute for delivery of working, tested

system outcomes.

• As part of this phase, the selected vendor must review SFHSS’s

documented current-state issues, Tier 1 requirements, employer-group

dependencies, payroll and carrier-interface impacts, and Controller’s

Office environment-migration requirements.

• The vendor must produce a concise To-Be Design Confirmation

deliverable that includes: proposed configuration approach;

requirement-to-deliverable traceability; known assumptions and

dependencies; identified gaps or decisions requiring SFHSS, Controller’s

Office, Payroll, or other stakeholder input; testing implications;

migration/cutover considerations; and any impacts to the approved

project schedule or milestone sequencing.

▪ Vendors must account for this in their proposed approach, timeline, and pricing.

Proposals may not defer pricing, schedule commitments, or core

implementation responsibility on the basis that the To-Be phase will occur after

award. SFHSS expects the To-Be Design Confirmation phase to function as an

implementation validation and acceptance gate before configuration begins,

not as an open-ended advisory or re-scoping engagement.

▪ Arrears processing configuration requires coordination with and approval from

the CCSF Payroll Department prior to production deployment. Vendors must

account for this dependency in their proposed timeline and testing approach.

PeopleSoft HCM Benefits Optimization and Implementation Services (RFPQHSS2026.I1) – Addendum No. 1

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The scope of services described herein represents SFHSS's current requirements and

serves as a guide to the work expected to be performed. It is not a complete listing of

all services that may be required. Scope will be finalized through contract

negotiations. SFHSS reserves the right to request additional services substantially

related in nature during the contract negotiation phase.

2. Appendix A – Phase II Implementation Scope of Services.

Section 5 (Deliverables and Payment Milestone Gates) is hereby modified to include

the following footnote #1 to the table under Deliverable #2 (To-Be Documentation):

# Deliverable

21 To-Be

Documentation

Description

Completed Future State /

To-Be design validated and

signed off by SFHSS.

Payment Gate

Milestone 2 – no configuration

work begins until SFHSS written

sign-off on To-Be

documentation.

1 The To-Be Design Confirmation deliverable must be submitted to and accepted in writing by

SFHSS before configuration work begins. Acceptance of this deliverable confirms that the

vendor’s proposed configuration path, dependencies, testing approach, and milestone

sequencing are sufficiently defined to proceed. Acceptance does not waive the vendor’s

responsibility to deliver all accepted Tier 1 requirements, tested configuration, documentation,

migration support, and post-go-live support required under this Scope of Services.

3. Appendix B – Vendor Response Form.

SFHSS has uploaded a new version of the file “Appendix B – Vendor Response Form

(Updated 6/3/2026)” posted to https://sfhss.org/RFPs that replaces the prior version

of the form. Respondents are to complete and submit this updated version of the

form with their proposal, and in accordance with Section 1 (Bid Proposal

Requirements Checklist) therein.

Please note the modifications to this Section 1 to include the following proposal

requirement:

☐ Redlines and/or comments to Appendix C (Standard Agreement) and Appendix

D (Business Associate Agreement) for review by SFHSS and City Attorney.

PeopleSoft HCM Benefits Optimization and Implementation Services (RFPQHSS2026.I1) – Addendum No. 1

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B. Questions & Answers

1. Please confirm the budget for this solicitation.

SFHSS Response:

The not-to-exceed value of a contract resulting from this solicitation will be up to

$1,250,000.

2. Please confirm any requirements and expectations for a Respondent as it relates

to submitting redlines to Appendix C (Standard Agreement) and Appendix D

(Business Associate Agreement).

SFHSS Response:

Appendix C (Standard Agreement) contains the general form and content of the

contract SFHSS anticipates using for the agreement with the selected Respondent as

a result of this solicitation. A Respondent’s proposal will serve as the basis for

negotiations with a selected vendor.

SFHSS reserves the right to add or delete language from Appendix C (Standard

Agreement) when preparing the final form of the agreement with a selected

Respondent. Furthermore, SFHSS reserves the right to discuss any Respondent-

proposed change to terms or conditions and to clarify and supplement such

proposal. If a Respondent fails to identify an objection to any particular term or

condition, the term or condition will be deemed agreed to by vendor. In the redline to

the Standard Agreement, Respondent will clearly explain any instance where

Respondent is unable to comply.

Responses which do not either indicate acceptance or redline proposed changes, or

if a Respondent rejects most or all Standard Agreement provisions outright, may be

deemed non-responsive. Proposals that are contingent upon SFHSS and the City

making substantial changes to the material terms and specifications published in the

RFB may be disqualified. SFHSS will consider the number and nature of the terms and

conditions Respondent is objecting to in determining the likelihood of completing an

agreement with Respondent if selected.

If a satisfactory contract cannot be negotiated in a reasonable time with the selected

Respondent, then the City/SFHSS may, in its sole discretion, terminate negotiations

and begin contract negotiations with any other remaining Respondents, or reissue a

subsequent solicitation.

PeopleSoft HCM Benefits Optimization and Implementation Services (RFPQHSS2026.I1) – Addendum No. 1

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Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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