Project Information

Bid Title

Medical Navigation Program

Issuing Agency

City of Louisville, Kentucky

Location

Kentucky

Published Date

Nov 25, 2025

Closing Date

Dec 19, 2025

Government Level

State & Local

Status

Closed

Ref. #

RFP260124

Original Source

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Project Description

Project: Medical Navigation Program

Ref. #: RFP260124

Department: Emergency Services

Type: RFP

Status:

Open

Open Date: Nov 25th 2025, 10:00 AM EST

Questions Due Date: Dec 5th 2025, 3:00 PM EST

Contact Information: Daniel Dadi, daniel.dadi@louisvilleky.gov

Close Date: Dec 19th 2025, 3:00 PM EST

Project Description: Louisville Metro Emergency Services is seeking proposals from qualified vendors for a 911 Medical Call Diversion Program to divert Low Acuity Medical Calls from the Emergency Medical Services and to a more appropriate care pathway. Callers that meet a defined criteria will be directed to a medical professional and triaged over the phone. Once the level of care or need for this caller is understood, a care pathway will be developed and initiated. In-home instructions, appropriate medical care facility, contact of PCP and Telehealth are among options. Transportation will also be arrange to and from determined care path.

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

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