Project Information

Bid Title

ORACLE E-BUSINESS SUITE SUPPORT SERVICES

Issuing Agency

City of Springfield

Location

Missouri

Published Date

Apr 28, 2026

Closing Date

May 8, 2026

Government Level

State & Local

Status

Closed

Ref. #

065-2026RFP

Original Source

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Bid Documents

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Project Description

Bid Number:	065-2026RFP
Bid Title:	ORACLE E-BUSINESS SUITE SUPPORT SERVICES
Category:	All Notifications – Division of Purchases
Status:	Open

Description: LEGAL NOTICE: REQUEST FOR PROPOSAL #065-2026 The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar), from qualified persons or firms interested in providing the following: ORACLE E-BUSINESS SUITE AD-HOC SUPPORT VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formerly DemandStar) go to: https://network.demandstar.com/agency-support-2/ VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday. It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability to provide a response to this solicitation by the due date and time. Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar) by 3:00 P.M. (CST), on FRIDAY, MAY 8, 2026.  Proposals will be read aloud publicly at the specified opening date and time via teleconference. To participate, dial (605) 313-9683. Then, enter access code 3394500. Proposal documents and any addendums are available via the following methods: By accessing the City’s e-bidding service, DemandStar (soon to be Euna OpenBids): https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029 By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1) provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees working in connection with this contract. The required documentation affirming enrollment must be from the federal work authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract. The City is committed to providing opportunities to DBE, MBE, and WBE prime, general, and subcontractors and encourages such business enterprises to submit responses. Publication Date/Time: 4/27/2026 3:00 PM Publication Information: https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029 Closing Date/Time: 5/8/2026 3:00 PM Contact Person: Cindy Scholten cindy.scholten@springfieldmo.gov Download Available: Yes Plan & Spec Available: https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029 Related Documents: BID 065-2026RFP

Attachment Preview

RFP #065-2026

Cindy Scholten, Buyer

City of Springfield

Division of Purchases

218 E. Central

Springfield, MO 65802

CITY OF SPRINGFIELD, MISSOURI

DIVISION OF PURCHASES

Date Issued: April 27, 2026

Buyer’s Email: cindy.scholten@springfieldmo.gov

Telephone Number: 417-864-1594

REQUEST FOR PROPOSAL #065-2026

TITLE-SIGNATURE PAGE

The City of Springfield will accept electronically submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly DemandStar),

from qualified persons or firms interested in providing the following:

ORACLE E-BUSINESS SUITE SUPPORT SERVICES

PROPOSALS MUST BE UPLOADED INTO THE EUNA OPENBIDS (FORMERLY DEMANDSTAR) E-BIDDING SYSTEM

PRIOR TO 3:00 P.M. (CST) ON FRIDAY, MAY 8, 2026. Proposals will be opened by the Buyer listed above. Only the names of

Offerors will be read aloud publicly at the specified proposal opening date and time via teleconference. To participate, dial (605) 313-9683. Then,

enter access code 3394500.

• Proposals shall be submitted on the forms provided and may be manually, electronically, or digitally signed by the individual authorized to

legally bind the company. Offeror must complete, execute, and submit all Pages identified with “RETURN THIS PAGE” of this RFP document

to be deemed responsive and considered for award. Failure to do so shall render your proposal non-responsive.

• Proposals received after the opening date and time shall not be considered.

• The attached Terms and Conditions shall become part of any contract resulting from this request for proposal.

• The cutoff for any questions pertaining to this RFP is Friday, May 1, 2026, at 12:00 P.M. (CST). Any questions shall be submitted in writing

to the buyer identified above.

• HAND DELIVERED, FAXED, OR EMAILED PROPOSALS WILL NOT BE ACCEPTED.

The undersigned certifies that they have the authority to bind the Offeror in a contract to supply the service or commodity in accordance with all terms and

conditions contained herein. Please type or print the information below.

Offerors are REQUIRED to complete, sign, and return this form with their submittal.

NOTE: All businesses doing business in the State of MO should be registered with the Missouri Secretary of State. Upon MO registration, a charter

number is issued and should be identified below. If your business is exempt, the exemption number should be referenced below, in lieu of a charter

number.

Company Name

Authorized Person (Print)

Address

Signature

City/State/Zip

Title

Telephone #

Fax #

Email Address

____________________________________________________

Date

Tax ID #

__________________________________________________

State of Missouri Charter Number or Exemption Number

Revised: 02/04/2026

Reviewed by Law: 03/06/2024

Page 1 of 56

RETURN THIS PAGE

LEGAL NOTICE:

REQUEST FOR PROPOSAL #065-2026

RFP #065-2026

The City of Springfield will electronically accept submitted proposals through its’ e-bidding service provider, Euna OpenBids (formerly

DemandStar), from qualified persons or firms interested in providing the following: ORACLE E-BUSINESS SUITE AD-HOC SUPPORT

VENDOR NOTE 1: To register with Euna OpenBids (formerly DemandStar) go to: https://www.demandstar.com/registration

VENDOR NOTE 2: For information on how to navigate Euna OpenBids (formerly DemandStar) go to:

https://network.demandstar.com/agency-support-2/

VENDOR NOTE 3: If you have issues registering or uploading a proposal, please contact Euna OpenBids (formerly DemandStar) toll-

free at (866) 273-1863. Euna OpenBids (formerly DemandStar) office hours are 8:00 A.M. to 7:00 P.M. Central Time, Monday through

Friday. You can also contact the Division of Purchases at (417) 864-1620 or the Buyer stated on the Title-Signature Page of this

solicitation document between the hours of 8:00 A.M. to 5:00 P.M. Central Time, Monday through Friday.

It is strongly recommended that Offerors register with Euna OpenBids (formerly DemandStar) as soon as possible to ensure your ability

to provide a response to this solicitation by the due date and time.

Proposals must be received electronically in the City’s e-bidding service provider Euna OpenBids (formerly DemandStar) by 3:00 P.M. (CST),

on FRIDAY, MAY 8, 2026. Proposals will be read aloud publicly at the specified opening date and time via teleconference. To participate,

dial (605) 313-9683. Then, enter access code 3394500.

Proposal documents and any addendums are available via the following methods:

1. By accessing the City’s e-bidding service, DemandStar (soon to be Euna OpenBids):

https://www.demandstar.com/supplier/bids/agency_inc/bid_list.asp?f=search&mi=548029

2. By accessing the Division of Purchases’ webpage: https://www.springfieldmo.gov/bids.aspx

For any contract for services greater than $5,000, the successful Offeror shall comply with § 285.530, RSMo., as amended, and (1)

provide by sworn affidavit affirmation that it does not knowingly employ any person who is an unauthorized alien and (2) provide

documentation affirming its enrollment and participation in a federal work authorization program with respect to the employees

working in connection with this contract. The required documentation affirming enrollment must be from the federal work

authorization program provider. A letter from the Service Provider reciting compliance is not sufficient. A signed and notarized Work

Authorization Affidavit and the Electronic Signature Page from the E-Verify program shall be provided prior to the issuance of a contract.

The City is committed to providing opportunities to DBE, MBE, and WBE prime, general, and subcontractors and encourages such

business enterprises to submit responses.

Revised: 02/04/2026

Reviewed by Law: 03/06/2024

Page 2 of 56

Cover Title-Signature Page

Legal Notice

Table of Contents

TABLE OF CONTENTS

Description of Project and Services Required

1.0 Introduction

2.0 Scope of Services

3.0 City Provided Services

4.0 Invoicing

5.0 Confidentiality

6.0 Additional Agreements

7.0 Timeline for RFP Process and Project Completion

PART I

PART II

Standard Instructions to Offerors and Conditions of Request for Proposal

1.0 Preparation of Proposals

2.0 Submission of Proposals

3.0 Legal Name and Signature

4.0 Modifications, Corrections, or Withdrawal of Proposals

5.0 Clarification and Addenda

6.0 Responsive and Responsible Offeror

7.0 Reserved Rights

8.0 The Right to Audit

9.0 Right to Protest

10.0 Ethical Standards

11.0 Applicable Law

12.0 Jurisdiction

13.0 Collusion

14.0 Conflict

15.0 Debarment and Suspension Status

16.0 RFP Forms

17.0 Payment Terms

18.0 Regulations

19.0 Proposal Opening

20.0 Request for Additional Information

21.0 Contract Documents

22.0 Ownership of Documents

23.0 Confidentiality of Documents

24.0 Equal Opportunity Clause

25.0 Business License

26.0 Nonresident/Foreign Contractors

27.0 Certificate of Compliance with Section 34.600 RSMo., et seq. (Anti-Discrimination Against Israel Act)

28.0 Local Preference

Format, Content, and Submission of Proposals

1.0 Forms and Attachments

2.0 Proposal Due Date

3.0 Addenda

4.0 Selection Process

5.0 Awards

6.0 Budgetary Constraints

7.0 Order of Precedence

Revised: 02/04/2026

Reviewed by Law: 03/06/2024

PART III

Page 3 of 56

RFP #065-2026

8.0 Affidavit for Service Contracts

9.0 Open Competition

10.0 Additional Purchases by Other Public Entities

11.0 Work Authorization Affidavit and E-Verify

12.0 Insurance Requirements

13.0 Compliance

14.0 Sample Contract

15.0 Sample Non-Disclosure Agreement

16.0 Renewal Option

17.0 Questions Regarding Specifications or Proposal Process

18.0 Criteria for Award

Enclosure I, Proposal Ranking Score Sheet

Enclosure II, Interview Ranking Score Sheet

Enclosure III, Table of Contents for Submittal

Form No. 1: Provider Profile

Form No.2: Key Outside Consultants

Form No. 3: List of References and Experience

Form No. 4: Personnel Qualifications

Form No. 5: Project Approach Narrative

Form No. 6A: Task/Personnel Breakdown

Form No. 7 Affidavit of Compliance

Form No. 8 Certification Regarding Potential Conflicts of Interest

Form No. 9 Certification of Compliance with Section 34.600 RSMo., et. seq.

Form No. 10 Certification of Signature Authority Form

Form No. 11 Statement of “No Proposal”

Insurance Requirements

PART IV

Standard Terms and Conditions

PART V

IS Standard Terms and Conditions

PART VI

RFP #065-2026

Revised: 02/04/2026

Reviewed by Law: 03/06/2024

Page 4 of 56

PART I

DESCRIPTION OF PROJECT AND SERVICES REQUIRED

RFP #065-2026

1.0 INTRODUCTION/DESCRIPTION OF PROJECT/SERVICES:

The City of Springfield is seeking proposals from qualified firms/providers “Service Provider” to provide functional ad-hoc support for

our Oracle E-Business Suite (EBS) R12.2.9 ERP system.

The City is seeking a highly qualified Service Provider with a minimum of ten (10) years’ experience with Oracle E-Business Suite

support services, strong technical expertise and resources, and an excellent track record of customer satisfaction. All work will be

performed remotely.

1.1 Description of Operations or Background: The City of Springfield utilizes the Oracle E-Business Suite (EBS) R12.2.9 ERP system

hosted on Oracle Cloud Infrastructure. We have a production environment and four (4) non-production environments.

1.2 The City has 2,105 active users. Employees and users log into the Oracle ERP system using assigned credentials.

2.0 SCOPE OF SERVICES

2.1 Oracle E-Business Suite System Administration and Database Administration duties.

2.2 The City uses numerous modules across various process areas including finance, human capital management, and

procurement. Specific public sector modules include:

2.2.1

2.2.2

2.2.3

2.2.4

2.2.5

2.2.6

2.2.7

2.2.8

2.2.9

2.2.10

2.2.11

2.2.12

2.2.13

2.2.14

2.2.15

2.2.16

2.2.17

2.2.18

2.2.19

2.2.20

2.2.21

General Ledger.

General Ledger Central Control.

Accounts Payable.

AP Central Control.

Internet Expenses.

AP Credit Card.

AP I-Expenses.

Accounts Receivable.

Cash Management.

Fixed Assets.

Purchasing.

Budget.

Labor Manager.

Time Manager.

OTL Timekeeper.

Payroll Professional.

US HRMS Manager.

US OTL Application Developer.

US Payroll Manager.

Workflow Administrator Web Applications.

Desktop Integration.

2.3 The City has previously utilized an external provider to assist with developing and implementing electronic accounts payable

and I-Expense processes, paid time-off carryover issues at calendar year-end, implementing advanced benefits (project

scrapped), and updating deferred compensation elements to align with IRS changes in addition to miscellaneous support

needed to address real-time issues encountered.

2.4 Ongoing assistance needed includes HRMS Functional Support:

Revised: 02/04/2026

Reviewed by Law: 03/06/2024

Page 5 of 56

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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