Project Information

Bid Title

Request for Proposals for ImageSilo Enterprise Content Management System-REISSUED

Issuing Agency

State Government of New York

Location

New York

Published Date

Dec 22, 2025

Closing Date

Jan 13, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Request for Proposals for ImageSilo Enterprise Content Management System-REISSUED

Deadline for Bidder RFP Questions has been extended to December 29, 2025 at 12pm EST.

Deadline for Agency Responses has been extended to January 6, 2026.

Deadline for Proposal Submissions has been extended to January 13, 2026 at 12pm EST.

• RFP for ImageSilo Enterprise Content Management System REISSUED

  Revised as of December 22, 2025

  Download

• RFP Addenda_ImageSilo Reissued

  Revised as of December 22, 2025

  Download

Attachment Preview

Kathy Hochul, Governor RuthAnne Visnauskas, Commissioner/CEO

Request for Proposals for

ImageSilo Enterprise Content

Management System- REISSUED

RFP Issuance Date:

December 11, 2025

Request for Proposals for Proposal Submission Deadline:

January 1396, 2026, 12pm, Eastern Standard

Time

Insurance Brokerage RFP Number: HCR-RFP-251211 Services

NEW YORK STATE HOUSING FINANCE AGENCY

STATE OF NEW YORK MORTGAGE AGENCY

Request for Proposals for 641 LEXINGTON AVENUE ▪ NEW YORK, NEW YORK 10022

HOUSING TRUST FUND CORPORATION

ImageSilo Enterprise Content 38-40 STATE STREET ▪ ALBANY, NY 12207

hcr.ny.gov

Management System NEW YORK STATE HOUSING FINANCE AGENCY

STATE OF NEW YORK MORTGAGE AGENCY

STATE OF NEW YORK MUNICIPAL BOND BANK AGENCY

TOBACCO SETTLEMENT FINANCING CORPORATION

641 LEXINGTON AVENUE ▪ NEW YORK, NEW YORK 10022

Request for Proposals www.nyshcr.org for

NEW YORK STATE HOUSING FINANCE AGENCY

Formatted: Strikethrough

Table of Contents

1.

Introduction ............................................................................................................................ 4

2.

Purpose................................................................................................................................... 4

3.

Overview of the Agencies ....................................................................................................... 4

3.1 New York State Housing Finance Agency ....................................................................4

3.2 State of New York Mortgage Agency ...........................................................................5

3.3 Housing Trust Fund Corporation...................................................................................5

4.

Assessment of Practices relating to Diversity and Service-Disabled Veteran Owned Business

Enterprises (“SDVOBs”) ......................................................................................................................... 5

4.1 Minority and/or Women Owned Business Enterprise Participation ...............................6

4.2 Service-Disabled Veteran-Owned Business Enterprise Participation .............................6

4.3 MWBE and SDVOB Partner/Subcontractor Interest .....................................................6

5.

Calendar of Events and Milestones ......................................................................................... 7

6.

Proposer Mandatory Minimum Qualifications......................................................................... 8

7.

Scope of Services (“Scope of Work”)...................................................................................... 8

7.1 General Scope of Services ............................................................................................8

7.2 Technical Specifications for the Agencies’ Current ImageSilo ECM System ................9

7.3 Specific Requirements ..................................................................................................9

7.4 Computing Environment Security Controls...............................................................910

8.

Contract................................................................................................................................ 11

9.

Questions and Answers......................................................................................................... 11

10.

Amendments and Addenda ................................................................................................... 12

11.

Proposal Requirements ......................................................................................................... 12

12.

Contents of Proposals ........................................................................................................... 13

12.1 TAB 1: Proposal Coversheet, Cover Letter and Proposal Certification ........................13

12.1.1 Proposal Coversheet.............................................................................................13

12.1.2 Cover Letter with Executive Summary (3 pages) ..........................................1314

12.1.3 Proposal Certification.......................................................................................14

12.2 TAB 2: Technical Proposal.........................................................................................14

12.3 TAB 3: Cost Proposal .................................................................................................17

12.4 TAB 4: Administrative Proposal .................................................................................17

12.4.1 Insurance Requirements...............................................................................1718

12.4.2 Financial Capacity........................................................................................2021

12.4.3 Licenses, Certifications and other Credentials...............................................2021

12.5 TAB 5: EEO, Diversity and SDVOB Proposal............................................................21

13.

Proposal Submission Requirements....................................................................................... 21

14.

Evaluation of Proposals .................................................................................................... 2122

14.1 The Evaluation and Criteria for Selection...............................................................2122

15.

General Provisions............................................................................................................ 2324

15.1 Performance ...........................................................................................................2324

15.2 Additional Services Requested....................................................................................24

15.3 Contractor Staff ......................................................................................................2425

Attachment A: Proposal Checklist ......................................................................................................... 26

Policies, Standard Clauses and Requirements ........................................................................27

FORM A: Intent to Submit Proposal Form............................................................................................. 28

Attachment B Proposal Coversheet and Proposal Certification…………………………………...………29

Tab 3 Cost Proposal Form………………………………………………………………………………….33

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NEW YORK STATE HOUSING FINANCE AGENCY

STATE OF NEW YORK MORTGAGE AGENCY

HOUSING TRUST FUND CORPORATION

REQUEST FOR PROPOSALS

FOR

IMAGESILO ENTERPRISE CONTENT MANAGEMENT SYSTEM- REISSUED

IMPORTANT NOTICE: A Restricted Period under the Lobbying Procurement Law is currently in

effect for this procurement process and will remain in effect until approval of the Contract(s). Proposers

are prohibited from Contacts related to this procurement process with any employee of the New York

State Housing Finance Agency, State of New York Mortgage Agency, and Housing Trust Fund

Corporation (collectively, “Agencies”) or their Affiliate(s)1, other than the Designated Contact Officer

listed below.

Lobbying Law Designated Contact Officer:

Kathryn Mazzeo, Associate Counsel

New York State Homes & Community Renewal

38-40 State Street

Albany, NY 12207

Kathryn.Mazzeo@hcr.ny.gov

If you have inquiries regarding this request for proposal or would like to contact the Agencies regarding

issues not relating to Lobbying Procurement Law Contacts, please forward inquiries via electronic email

to contractunitinfo@hcr.ny.gov.

Further information regarding the Agencies’ Lobbying Procurement Law policies is available in the

Agencies’ Standard Clauses and Requirements for Solicitations, hyperlinked herein as Exhibit A.

1Affiliate(s) shall mean the other agencies comprising New York State Homes and Community Renewal being the New

York State Affordable Housing Corporation, State of New York Municipal Bond Bank Agency and Tobacco Settlement

Financing Corporation.

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1. Introduction

New York State Homes and Community Renewal (“HCR”) consists of all the major housing and

community renewal agencies of the State of New York (“State”), including the New York State Housing

Finance Agency, State of New York Mortgage Agency, and the Housing Trust Fund Corporation. HCR

includes other agencies (“Affiliates”) not involved in this request for proposals (“RFP”) process.

2. Purpose

The New York State Housing Finance Agency ("HFA"), State of New York Mortgage Agency

("SONYMA") and New York State Housing Trust Fund Corporation (“HTFC”) (individually or

collectively, “Agency” or “Agencies”) seek qualified competitive proposals from authorized Value

Added Resellers (“VARs,” “Proposers” or “Resellers”) of Digitech Systems’ ImageSilo enterprise

content management (“ECM”) system for the successful continuity and management of the Agencies’

existing ECM system currently under licensure with the Agencies.

The Agencies currently manage a vast repository of records in their current ImageSilo ECM system,

including approximately 4.1 terabytes (TB) of digital documents. The need for a new competitive

solicitation is required under the Agencies’ Procurement and Contract Guidelines to ensure continued

operation of the ImageSilo ECM system and compliance with New York State Archives’ regulations,

improve operational efficiency and support the Agencies' mission of promoting affordable housing and

homeownership opportunities within the State.

The successful VAR (“Contractor”) will be required to work in concert with the preferred source agency

selected by the Agencies to scan and digitize the Agencies’ records.

This request for proposals (“RFP”) is issued in accordance with the Procurement and Contract

Guidelines of the Agency(ies) and in compliance with Section 2879 of the Public Authorities Law.

3. Overview of the Agencies

The Agency(ie)s are public benefit corporations of the State of New York, co-located and co-

administered from their New York City (“NYC”) and Albany locations.

3.1 New York State Housing Finance Agency

The New York State Housing Finance Agency is a public benefit corporation created in 1960 to finance

low- and moderate-income rental housing. HFA issues taxable and tax-exempt bonds to provide

mortgage loans to developers of affordable multifamily rental housing. HFA’s mission is to create and

preserve high quality affordable multifamily rental housing that serves communities across the State of

New York. Today, HFA is one of the nation’s most prolific issuers of multifamily housing bonds.

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In 2023, as one of the primary issuers of municipal bonds for housing in the nation, HFA issued over

$1.156 billion of bonds to finance over 3,953 affordable units. HFA utilizes three financing tools to

fund its projects: (i) fixed rate bonds for its all affordable projects funded under the Affordable Housing

Revenue Bond Resolution; (ii) unrated private placements on a case by case basis; and (iii) variable rate

demand bonds for its 80/20 developments. As part of its mission, the Agency looks to continuously

explore new and innovative cost-effective financing techniques and efficiencies that can be implemented

in its existing financing structures.

3.2 State of New York Mortgage Agency

The State of New York Mortgage Agency is a public benefit corporation, created in 1970, to provide

single-family homeownership opportunities for low- to moderate-income New Yorkers. The Agency

funds its mortgage lending activities through the issuance of taxable and tax-exempt bonds under two

resolutions: (i) The Homeowner Mortgage Revenue Bond Resolution; and (ii) Mortgage Revenue Bond

Resolution. The Agency is the only State issuer of single-family housing bonds.

In 2023, the Agency issued over $275 million in bonds and funded over 1,701 mortgages. Together with

HFA, the two agencies combined were one of the top four largest housing issuers in the nation last year.

3.3 New York State Housing Trust Fund Corporation

The mission of the Housing Trust Fund Corporation is to further community development through the

construction, development, revitalization and preservation of low-income housing, the development and

preservation of businesses, the creation of job opportunities, and the development of public

infrastructures and facilities.

More detailed information relating to the Agency(ies) and their respective programs may be found at

the Agencies’ website, hyperlinked herein.

4. Assessment of Practices relating to Diversity and Service-Disabled

Veteran Owned Business Enterprises (“SDVOBs”)

The Agency(ies) has/have determined, pursuant to New York State Executive Law Article 15-a (“Article

15-A”) and New York State Veterans’ Law Article 3 (“Article 3”), that the assessment of participation

by minority-and/or women-owned business enterprises (“MWBEs”) (assessment of participation by

MWBEs hereinafter referred to as “Diversity”) and SDVOB practices of Proposers responding to this

RFP is practical, feasible, and appropriate.

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Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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