Project Information

Bid Title

Managed Services Support

Issuing Agency

Shelby County

Location

Tennessee

Published Date

Oct 24, 2025

Closing Date

Nov 25, 2025

Government Level

State & Local

Status

Closed

Ref. #

RFP 26-009-56

Original Source

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Bid Documents

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Project Description

Bid Title:

RFP 26-009-56 Managed Services Support

Category:

Office of Planning/Development

Status:

Open

Publish Date:

Friday, October 24, 2025 - 8:00am

Close Date:

11/25/2025 - 4:00pm

Contact Person:

Sonja Worthy

Please submit following details in order to view the document

Name/Business Name *

Email Address *

Phone Number *

Bid Title

Redirect URL

Business Hours:

8:00am - 4:30pm

Related Documents:

RFP 26-009-56 Managed Services Support.pdf

RFP 26-009-56 Proposal Response Cover Sheet.pdf

RFP 26-009-59 Managed Services Support_min_dept_ScoringFile.xlsx

Attachment Preview

Shelby County

Tennessee

Lee Harris, Mayor

Request for Proposal

Shelby County Government

Purchasing Department

160 N. Main Street, 5th Floor

Memphis, TN 38103

Issued: Friday, October 24, 2025

Due: Tuesday, November 25, 2025 no later than 4:00 P.M. (Central Standard Time)

RFP # 26-009-56

Managed Services Support

(Memphis & Shelby County Division of Planning and Development)

Shelby County Government is soliciting written proposals, on a competitive basis, from interested and

qualified companies to provide Managed Services Support. Information regarding this formal bid is

located on the County’s website at www.shelbycountytn.gov. At the top of the home page, click on

the dropdown box under “Business”, and click on “Purchasing” and “Bids” to locate the name of the

above-described formal bid. Link: https://bids.shelbycountytn.gov/

IMPORTANT NOTES:

MANDATORY INFORMATION and FORMS – To properly respond and prepare your

proposal response, please make sure you pay close attention to all mandatory

information/forms requested, including signing and attaching all forms as required. This bid

clearly documents and outlines the format and what information is required at the time of

proposal submission.

COMPLETED EXCEL FILE – Vendor to answer directly in the scorecard (Excel file) all

information requested (minimum requirements and department-specific requirements). The

Excel file has two (2) yellow tabs/sheets named “MIN REQs” and “DEPT REQs”. Vendor to

enter their information only where yellow cells, are on those two (2) yellow tabs. Vendor to

submit with your proposal (both Printed and Digital formats). The Excel files must be submitted

on two (2) separate USB devices.

LOSB vendors have been identified for the goods and/or services described in this bid, therefore a

20%LOSB goal will be applied.

Sincerely,

Signed Original on File

Sonja Worthy, Buyer

Shelby County Government

Purchasing Department

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TABLE OF CONTENTS

I. INTRODUCTION

II. MINIMUM PROPOSER REQUIREMENTS

III. CORRESPONDENCE & QUESTIONS

IV. PROPOSAL SUBMISSION DEADLINE

V. PROPOSAL TIMELINE

VI. PROPOSAL CONDITIONS

VII. GENERAL REQUIREMENTS AND INFORMATION

VIII. AWARD OF CONTRACT

IX. PURPOSE / SCOPE OF WORK

X. CONTRACT REQUIREMENTS

XI. PROPOSAL SUBMISSION

XII. PROPOSAL EVALUATION AND SELECTION

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I. INTRODUCTION

Shelby County Government, (the “County”), is soliciting proposals from interested and

qualified Vendors to provide Managed Services Support (the “Goods and/or Services”).

This Request for Proposal (“RFP”) is being released to invite interested and qualified Vendors

to prepare and submit proposals in accordance with instructions provided where the successful

proposer(s) will be selected and invited to enter into a contractual relationship with Shelby

County for the Goods and/or Services outlined in this RFP, and per proposal(s) received.

In this RFP, the terms Proposer, Vendor, Bidder, Consultant, Contractor, and Provider are

used interchangeably unless the context indicates otherwise.

All specifications are part of this bid and general terms and conditions (as outlined in the

Terms of this bid). They shall become a part of and be included in any contract/purchase

order/systems contract resulting from any award.

These specifications are not intentionally written to favor any one manufacturer or service

provider and are only for the purpose of indicating generally the type of work required of said

bid. Any responsible Bidder who considers these specifications to be of a non-competitive

nature should immediately contact the Administrator of Purchasing.

II. MINIMUM PROPOSER REQUIREMENTS

In order to be considered as “responsive”, all Proposers must answer and provide

justifications for ALL below minimal requirements.

The information requested below is to be answered directly in the scorecard

Excel file by all Vendors and submitted as part of your proposal (both Printed

and Digital formats).

1. Provide all appropriate Licenses and Certifications required in the State of Tennessee

to provide the goods and/or perform the Services required. Provide a copy of your

current Shelby County Business License (if the business is located in Shelby County,

TN).

2. Must provide active Equal Opportunity Compliance BRN and Vendor number, or

your applications are “in” the EOC system and the Purchasing system for processing

(refer to details outlined below) – please list all your Shelby County active BRN’s.

3. Adherence to all provisions of Title VI requirements – please attest, and provide

proof/documentation if necessary.

4

4. Independent Vendors (sole proprietors) must adhere to State of Tennessee Public

Chapter No. 436, known as the “Tennessee Lawful Employment Act” (the effective

date of 01/01/12) – please provide proof and documentation of employment eligibility

(driver’s license…); Otherwise, mention you are NOT an Independent Vendor (sole

proprietor).

5. FORMS - EOC Compliance Form A must be completed with active Shelby County

Government LOSB vendors listed, signed, and included with your

proposal, as detailed in this document. FORM B to be completed/signed, with

applicable backup, only IF the goal is not met on Form A.

6. FORM - Drug-Free Workplace Affidavit must be completed, signed, and notarized

with your bid/proposal – even if less than 5 employees.

7. Must attest to a minimum of two (2) years of experience providing the goods and/or

performing the services described in this bid.

Shelby County BRN and Vendor numbers

Please be advised, references and instructions regarding the Equal Opportunity

Compliance Office (EOC) are subject to change. In the event there is a change prior to the

conclusion of the solicitation, the instructions will be updated. The current registration

process will continue until further notice.

As a part of doing business with Shelby County Government (SCG), each individual, company,

or organization is required to have active BRNL and Vendor numbers before starting to provide

goods/services to SCG.

• To obtain an SCG Equal Opportunity Compliance (EOC) BRN (as well as an

BRNL, if applicable) and the SCG Vendor number, please submit an online

application, as described below. The EOC and Vendor applications are

combined.

Online Application Process

Go to: https://apps.shelbycountytn.gov/EOCPublic/

• Complete and submit the application online only.

Note: Prior to accessing the application, please read the application instructions

in its entirety to make sure that you completely understand all of the information

that will be required on the application.

Upon receiving the BRN, the application will be forwarded to the Purchasing Department for

processing. You will receive your Vendor number via email.

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Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services

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