On-Demand Staffing Services
Project Information
- Bid Title
- On-Demand Staffing Services
- Issuing Agency
- Seattle Housing Authority (SHA)
- Location
- Washington
- Published Date
- May 1, 2026
- Closing Date
- May 15, 2026
- Government Level
- State & Local
- Status
- Closed
- Ref. #
- 6159
- Original Source
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- Bid Documents
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- Project Description
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On-Demand Staffing Services
Solicitation #6159CategoryConsulting and professional servicesIssue dateTuesday, March 24, 2026Due dateFriday, May 15, 2026 - 04:00pmStatusOpenSolicitation typeRequest for ProposalsSolicitation documentDescription
SHA is seeking professional temporary staffing services to be provided on as needed basis. The selected Consultant will provide temporary staffing services for a variety of administrative and technical positions at Seattle Housing Authority (SHA). Temporary assignments will be filled to backfill vacant positions, assist with special projects or manage workloads. SHA is looking for temporary staffing services in the following classifications but not limited to: Administrative, Information Technology, Accounting and Clerical. The selected Consultant should have experience in placing staff in the Seattle metropolitan area and a local office is highly preferred in order to provide the level of customer service expected by SHA.
AddendaDocumentDocumentDeadline to submit questionsMonday, April 6, 2026 - 04:00pmAdditional documentsDocument - Attachment Preview
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RFP Addendum # 2Request for Proposals forOn-Demand Staffing ServicesSolicitation # 6159Date of Addendum # 2: May 1, 2026The Request for Proposals (RFP)for the above named project is amended as noted in this Addendum.This Addendum consists of 17 page(s).This Addendum list questions received and SHA’s responses (see Item 1 below)Item 1. The Due Date for 6159 On-Demand Staffing Services is extended to 4:00PM, Friday, May 15,2026.Item 2. Adding: Attachment C Fee StructureItem 3. The following is a list of questions received and SHA’s responses to those questions.1. To meet your MWBE goal of 12%, if we are Woman-Owned how many points does that countfor?WMBE goal in criterion #1 and scoring is based on the overall Inclusion Plan to providemeaningful opportunities to WMBE subconsultants. No points are given if the Prime Vendoris a WMBE firm.2. If we partner with a local company that is minority, how many points will that total?Proposers may receive up to the maximum points allocated for criterion WMBE goal incriterion #1 and scoring is based on the overall Inclusion Plan to provide meaningfulopportunities to WMBE subconsultants. No points are given if the Prime Vendor is a WMBEfirm. Criterion #1 Women and Minority Business (WMBE) Inclusion Plan is evaluated bydemonstrating meaningful and substantive involvement of WMBE subconsultants in thedirect performance of commercially useful functions as part of the proposed project team.The level of participation, and overall integration into the proposed approach will beconsidered during evaluation and scoring of this criterion.3. Who are previous incumbents on this project?The previous incumbent vendors are AppleOne, Molly Brown, SHEA Staffing, and ParkerStaffing Services LLC,.4. What was the annual spend for the previous year on this Project?$380,000.005. If this is a new contract, what is the anticipated budget for this contract?This is a new contract. The anticipated total budget over the five (5) year term is$3,400,000.00; however, actual expenditures may vary based on operational needs, andfunding may be allocated through one or multiple contracts.6. Can vendors propose for specific categories (e.g., Information Technology only), or is it requiredto cover all listed categories?Yes. Proposers may propose for one or more categories aligned with their qualifications andcapacity. It is not required to propose for all job positions.7. Could you please clarify the specific Information Technology (IT) positions anticipated under thiscontract? If not predefined, is it acceptable for vendors to propose a range of IT roles based ontheir expertise and SHA’s requirements? -Network TechnicianIT Project CoordinatorRevised 01-29-16ACAM AdministratorQuality Analyst LeadData Migration ConsultantIT Support Mobile Device Management8. Is the 14% MWBE participation goal mandatory for this solicitation, or is it considered a target? Ifmandatory, what are the consequences of not meeting the stated goal?The 14% WMBE participation goal is aspirational and is not a mandatory requirement.Proposers will not be deemed non-responsive for not meeting the goal; however, Proposersare encouraged to demonstrate good faith efforts towards meeting or supporting the goaldescribed in criterion #19. As a prime vendor that is not MWBE-certified in the State of Washington, can we meet the 14%MWBE participation goal through partnerships with certified MWBE subcontractors?WMBE goal in criterion #1 and scoring is based on the overall Inclusion Plan to providemeaningful opportunities to WMBE subconsultants. No points are given if the Prime Vendoris a WMBE firm.10. Under Section D, the RFP requests a resume for key personnel. Could you please clarify whattypes of roles or positions SHA expects vendors to include, particularly since specific roles arenot defined in the RFP?Key Personnel refers to individuals proposed by the vendor who will play a significant role incontract performance, including oversight, coordination, and service delivery. This mayinclude, but is not limited to, a dedicated account representative, program managers,recruiters, or other lead staff. Proposers should include resumes highlighting relevantexperience and qualifications.11. Since specific roles and quantities are not defined in the RFP, could you please clarify howvendors are expected to structure the pricing? Should pricing be provided based on standardhourly rates by category (e.g., IT roles), or will SHA provide estimated roles and volumes forreference?For non-IT roles, SHA typically provides the hourly pay rate for each role at the time of eachtemporary staffing request. Vendors should provide the markup percentages or bill rate, feedetails, cost inclusions, and conversion terms that will apply by category. For reference onthe type of roles we have at SHA, vendors can visit our class specifications page.IT roles can be highly specialized, and we do not always have an established pay rangeavailable upfront. Vendors may provide their proposed bill rates, fee details, cost inclusions,and conversion terms for the roles listed in question #7, as well as for any additional rolesthey wish to propose based on their expertise and SHA’s requirements.12. Could you please share the incumbent vendor’s name, their previous response, and associatedpricing for a similar contract?SHA may disclose the name of the incumbent vendor(s). However, prior proposals andassociate pricing are not being provided. Such information may be requested through publicdisclosure processes, as applicable. The incumbent vendors are AppleOne, Molly Brown,SHEA Staffing, and Parker Staffing Services LLC.13. Could you please provide the annual spending details for similar contracts from the past threeyears?2025= $378,730.472024= $554,562.452023= $814,075.242023-2024 spend was across four (4) vendors reflects a period of increased utilization inresponse to heightened operational demands. Contributing factors include workload surges,staffing vacancies, and residual impacts from the COVID-19 pandemic, which necessitatedsupplemental support to ensure continuity of operational and service delivery.14. Could you please confirm the total number of positions required under this RFP?Revised 01-29-16The total number of positions is not predetermined. Staffing needs will be on an as-neededbasis and may vary based on the operational requirements.15. We are an MBE firm certified by NMSDC. Please confirm if we still need to do subcontracting tofulfill the goal utilization.WMBE goal in criterion #1 and scoring is based on the overall Inclusion Plan to providemeaningful opportunities to WMBE subconsultants. No points are given if the Prime Vendoris a WMBE firm16. Could you please provide a list of sample job positions or profiles requested under eachcategory, i.e., administrative and technical roles?Refer to Question #7 for Information Technology (IT) PositionsAssistant Property ManagerResident Communications LiaisonOffice AssistantHousing SpecialistPayroll AccountantFacility Reservation SupportAdministrative Specialist IIHuman Resource AssistantAccounting Tech I17. Is there any local preference associated with this solicitation?There is no local preference associated with this solicitation. All proposals will be evaluatedin accordance with the criteria set forth in the RFP.18. Is subcontracting mandatory for this solicitation?Subcontracting is not mandatory for this solicitation; proposers may choose to subcontract attheir discretion.19. Is this a new contract or renewal of an existing contract?This solicitation is for a new contract.20. In order to be considered responsive for this solicitation, is it mandatory to bid on all positions?Proposers are not required to bid on all positions; proposers may bid on the positions theycan accommodate based on their qualifications and capacity, including one or morepositions.21. Could you please provide information on the daily duration of shifts required for the necessaryprofessions? For example, the number of hours per day?Positions typically work standard eight (8) hour shifts within normal business hours (e.g.Monday-Friday, 8:00 am to 4:30 pm), which includes a thirty (30) minute unpaid meal periodand applicable paid breaks in accordance with state and local labor requirements. Dailyschedules may vary based on operational needs and specific assignment requirements.22. Per the RFP, vendors must be licensed in Washington and provide a UBI number. Kindly confirmwhether this can be obtained prior to contract start or if it is mandatory at the time of proposalsubmission?Proposers must be licensed to do business in the State of Washington and provide a UBInumber prior to contract execution. It is not required at the time of proposal submission.23. Over the past 12 months, approximately how many temporary staffing assignments (by role type,if available) have been released under your current on call/on demand staffing arrangements?Administrative/Clerical: 1Finance/Accounting: 1Information Technology (IT): 624. Of those assignments, approximately how many were in each of the following categories:Administrative, Information Technology, Accounting, and Clerical?Refer to Question #23Revised 01-29-1625. What is SHA’s anticipated number of temporary staffing assignments per year under the newcontract(s) over the next 12 months? If possible, please estimate by role type or classification.The anticipated number of temporary staffing assignments under this contract is notpredetermined. Staffing needs will vary based on organizational demand. Assignments willbe requested on an as-need basis through the contract term.26. Over the past 12 months, what was SHA’s approximate total spend on temporary staffingservices, and what portion of that spend was for Information Technology roles?Refer to Question #4 for total spend the past 12 months. Historically, expenditures have notbeen tracked at a detailed category level, including IT, a breakdown is not currentlyavailable.27. Does SHA anticipate any significant changes in staffing demand (e.g., projects, new initiatives,or budget changes) that could materially increase or decrease the expected volume of temporaryassignments over the term of the contract?Seattle Housing Authority does not have any specific changes to staffing demand to report atthis time. Staffing needs may vary based on operational requirements, projects, andavailable funding over the term of the contract.28. How many vendors does SHA currently use for on call/on demand staffing services, and arethese vendors engaged under a similar RFP based panel arrangement?Seattle Housing Authority currently has three (3) contracts in place for similar services.However, this solicitation is for a new contract and is not structured as a continuation ofthose agreements or as a formal panel arrangement.29. For this Solicitation No. 6159, does SHA anticipate making a single award or multiple awards,and if multiple, is there an expected range or cap on the number of vendors to be selected?This solicitation is intended to result in multiple contract awards; however, Seattle HousingAuthority reserves the right to make awards in the best interest of the agency. There is nopredetermined cap on the number of contracts awarded.30. If multiple vendors are selected, does SHA intend to allocate work through a primary/secondaryranking, rotational assignment process, or another mechanism?Work will not be distributed equally among awarded Vendors. Assignment will be issuedbased on SHA’s operational needs, with priority given to the highest-ranked proposer, aswell as factors such as performance, availability, and responsiveness.31. Are there any performance or usage thresholds (e.g., minimum fill rate, time to submit, orresponse time) that will influence how assignments are distributed among awarded vendors?SHA follows a standard rotation system when reaching out to awarded vendors. As outlinedin 1. Staffing Services, Section D & E of the RFP, consultants are expected to refer qualifiedcandidates within two (2) business days, unless otherwise agreed upon. SHA may require aone (1) business day turnaround in certain circumstances. For hard-to-fill positions,consultants may be provided up to five (5) business days to identify suitable candidates. If aconsultant is unable to provide qualified candidates within the applicable timeframe, SHAmay cancel the request or engage another awarded consultant to meet staffing needs.32. Is SHA currently using one or more vendors to provide similar on call/on demand staffingservices, and if so, what aspects of the current arrangement work well that you would like topreserve?SHA is currently using more than one vendor. It is helpful to have more than one vendor tofall back on should one vendor have greater availability to fill a role over another.33. Beyond what is stated in the RFP, are there any particular performance metrics or service levelexpectations (e.g., time to submit, time to start, fill ratios, retention) that are especially importantto SHA’s evaluation of vendor performance?Refer to Question #31 for fill time. No additional performance metrics or service levelexpectations are defined beyond those outlined in the RFP. Proposers should refer to theScope of Work and evaluation criteria for requirements.Revised 01-29-1634. The RFP notes an initial one year contract term with options for up to four additional one yearextensions, not to exceed five years. Under what conditions does SHA typically exercise theseextension options (e.g., based on performance, budget, or strategic review)?Contract extension options may be exercised at the discretion of Seattle Housing Authoritybased on satisfactory contractor performance, continued need for services, availability offunding, and overall contract compliance.35. Regarding the cooperative purchasing language, does SHA have any current interlocal partnersthat are likely to utilize this staffing contract, and if so, can you indicate the potential scope orvolume of such usage?Seattle Housing Authority does not currently have any interlocal or cooperative purchasingpartners identified that are anticipated to utilize this contract. Accordingly, no specific scopeor volume of usage can be projected at this time.36. The Scope of Work states that experience placing staff in the Seattle metropolitan area isrequired and that a local office is “highly preferred.” Would SHA consider a vendor without aphysical Seattle office if the vendor can demonstrate strong Seattle area delivery capability (e.g.,local recruiters, active clients, and a proven track record in the region)?Yes. Consultants without a physical Seattle office will be considered if they can demonstratea strong experience and capability in delivering services within the Seattle metropolitan area.37. Is there any minimum expectation regarding on site presence or in person engagement (e.g.,candidate interviews at SHA facilities, vendor meetings, or onboarding support) that vendorsshould plan for?Any interviews will predominantly be held remotely. Once started, agency temporary staffare required to work in office at all times. Acceptations are made very rarely.38. For Information Technology roles, can SHA provide examples of typical job titles or skill sets(e.g., help desk, systems administration, business analysis, software development) that havebeen requested historically or are expected going forward?Refer to Question # 7. Help Desk support is our most regular need.39. For non IT positions (Administrative, Accounting, Clerical), are there any certifications, systems,or specialized experience that are particularly valued (e.g., public sector finance systems)Preferences are based on specific position and business need, but typically public sector orlow-income housing experience (e.g. finance systems, reporting requirements, complianceexperience, or trauma‑informed care) are often most helpful.40. We are not a MWBE company, and our legal team cannot commit to specific percentages toMWBE spend. However, we do work with many MWBE businesses, and our goal is to beinclusive to this community when seeking opportunities. That said, I was curious if this was non-negotiable for SHA?The criterion #1 Women and Minority Business (MWBE) Inclusion Plan is an aspirationalgoal, and proposers will be evaluated based on their plan demonstrating meaningful andsubstantive involvement of WMBE subconsultants in the direct performance of commerciallyuseful functions as part of the proposed project team. The level of participation and overallintegration into the proposed approach will be considered during evaluation and scoring ofthis criterion41. Will our NMSDC certification be recognized toward meeting the goal, or is Washington StateOMWBE certification specifically required? Please clarify.WMBE goal in criterion #1 and scoring is based on the overall Inclusion Plan to providemeaningful opportunities to WMBE subconsultants. No points are given if the Prime Vendoris a WMBE firmFor the purposes of meeting SHA’s WMBE subconsultants participation goals, SHArecognizes certifications by the Washington state Office of Minority and Women’s BusinessEnterprises (OWMBE) athttps://omwbe.diversitycompliance.com/FrontEnd/SearchCertifiedDirectory.asp or self-Revised 01-29-16
- Commodity Codes
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- NAICS 561320Temporary Help Services
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