After-Hours Service Desk Telephone Answering Service

Project Information

Bid Title: After-Hours Service Desk Telephone Answering Service
Issuing Agency: City of Louisville, Kentucky
Location: Kentucky
Published Date: Dec 6, 2024
Closing Date: Dec 13, 2024
Government Level: State & Local
Status: Closed
Ref. #: RFP250161
Original Source: Join to Access Full Details
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Project Description: Project: After-Hours Service Desk Telephone Answering Service

Ref. #: RFP250161

Department: Metro Technology Services

Type: RFP

Status:
Open

Open Date: Dec 6th 2024, 9:00 AM EST

Questions Due Date: Dec 9th 2024, 12:00 PM EST

Contact Information: Kim Henry, kim.henry@louisvilleky.gov

Close Date: Dec 13th 2024, 3:00 PM EST

Project Description: Metro Technology Services is seeking a qualified vendor to take calls when the Service Desk is not available to assist customers for the handling of Incidents and Service Requests.
Commodity Codes: NAICS 561421Telephone Answering Services

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