Project Information

Bid Title

Professional IT Network Support Services

Issuing Agency

City of Pontiac

Location

Michigan

Published Date

Sep 22, 2025

Closing Date

Oct 14, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Project ID:

Title: Professional IT Network Support Services

Addenda: 0

Release Date: 9/22/2025

Due Date: 10/14/2025

Post Information

Posted At:Mon, Sep 22, 2025 9:45 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

The City of Pontiac is seeking qualified vendors to provide professional I.T. support services that include system administration, network management, help desk services, hardware and software support, cybersecurity monitoring, and overall technology consultation. The selected service provider will work closely with City staff to ensure the continuity, security, and efficiency of the City’s information technology systems. This support will enhance operational effectiveness, minimize downtime, and provide the City with the technical expertise needed to address current needs and plan for future technological advancements.

Background

The City of Pontiac relies on robust and reliable information technology systems to support its daily operations, deliver essential public services, and ensure efficient communication across departments. As technology continues to evolve, the City requires professional I.T. support services to maintain, secure, and optimize its network infrastructure, hardware, software applications, and user support functions. Ensuring data integrity, cybersecurity compliance, and system reliability is critical to supporting municipal operations, enhancing service delivery to residents, and enabling long-term growth.

Timeline

Solicitation Posted Date:

September 22, 2025

Pre-Proposal Meeting (Non-Mandatory):

September 30, 2025, 10:30am

https://teams.microsoft.com/l/meetup-join/19%3ameeting_YzQxNTczYTctZjRkYi00YjVjLWJkNzQtYWYyMDM2Mzc5Yzg2%40thread.v2/0?context=%7b%22Tid%22%3a%226cbfa795-bbd0-44ae-86bc-bd2f219c8cba%22%2c%22Oid%22%3a%22ac8bb0dc-ee9a-4586-85fe-19b1ab05424c%22%7d

Meeting ID: 285 367 302 991 5
Passcode: 8QP2jK7e

Question Submission Deadline:

October 3, 2025, 4:00pm

Question Response Deadline:

October 8, 2025, 4:00pm

Deadline to Submit Bid:

October 14, 2025, 4:00pm

https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzIzYjliYzQtZDgwOS00NzIyLWE2YmYtMTMxZTQ1YjM5YWEz%40thread.v2/0?context=%7b%22Tid%22%3a%226cbfa795-bbd0-44ae-86bc-bd2f219c8cba%22%2c%22Oid%22%3a%22ac8bb0dc-ee9a-4586-85fe-19b1ab05424c%22%7d

Meeting ID: 293 586 973 835 8
Passcode: Tm6Bh3tv

Commodity Codes

• NAICS 541330Engineering Services
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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