Project Information

Bid Title

FasTrak® Regional Customer Service Center Back Office System

Issuing Agency

Association of Bay Area Governments

Location

California

Published Date

Nov 24, 2025

Closing Date

Feb 3, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFQ-28681

Original Source

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Bid Documents

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Project Description

Project: FasTrak® Regional Customer Service Center Back Office System

Ref. #: RFQ-28681

Type: RFSQ

Status:

Open

Open Date: Nov 24th 2025, 5:00 PM PST

Questions Due Date: Dec 16th 2025, 4:00 PM PST

Contact Information: Michael Brinton, mbrinton@bayareametro.gov

Close Date: Feb 3rd 2026, 4:00 PM PST

Project Description: The Bay Area Toll Authority (BATA) invites your firm to submit a Response for the design, installation, commission, operation and maintenance of the FasTrak Regional Customer Service Center (RCSC) Back Office System herein called “System”. This will be Part 1 of BATA’s two-step procurement process, which is the Request for Qualifications (RFQ). Part 2 will include a Request for Proposals (RFP) which will be extended only to firms invited to participate, as described below.
Interested firms must submit their Response by 4:00 p.m. PST on February 3, 2026, in accordance with the instructions contained in the RFQ. Other key RFQ dates are listed in Section VII. RFQ Timetable of this RFQ.
Note: Mandatory Proposer's Conference to be held on December 9, 2025 from 2:00 pm to 3:30 pm PST.

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

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