Development of Custom AI Chatbots

Project Information

Bid Title: Development of Custom AI Chatbots
Issuing Agency: City University of New York
Location: New York
Published Date: Jul 16, 2025
Closing Date: Jul 31, 2025
Government Level: State & Local
Status: Closed
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Project Description: Development of Custom AI Chatbots

Project Description: Leveraging the emerging data solutions that Artificial Intelligence (“AI”) can provide, the City University of New York (“CUNY” or the “University”) is seeking a qualified firm to work with the Office of Applied Research, Evaluation, and Data Analytics (“OAREDA”) leadership team, and by extension CUNY, to leverage trustworthy AI tools that can support the growing needs of CUNY’s data analytics abilities. Contractor shall provide consulting services in the area of emerging data solutions utilizing Artificial Intelligence (AI) and emerging AI tools.

Interested respondents are encouraged to review in detail the attached solicitation document and, if the minimum qualifications are met, to submit a proposal in accordance with the submission requirements as detailed within.

Any procurement resulting from this advertisement shall be subject to New York State Appendix A, CUNY Purchase Order Terms and Conditions, and/or a standard CUNY agreement.

The Procurement Lobbying Act (PLA) Applies to this Solicitation.

The restricted period began with the publication of this ad.

Compliance Procurement Lobbying Act
Required Forms: Vendor shall complete, sign and submit the following forms if they are selected.
1. “Offerer’s Affirmation of Understanding of and Agreement pursuant to State Finance Law § 139-j (3) and § 139-j (6) (b)”
2. “Offerer’s Disclosure of Prior Non-Responsibility Determinations and Certification of Compliance with State Finance Law §139-j and §139-k”.

Under the requirements of the State Procurement Lobbying Act all communications regarding advertised projects are to be channeled through the Office of the Executive Director of Strategic Sourcing and Chief Procurement Officer (*Designated Contacts). Until a designation is made, communication with any other CUNY employees concerning this project that is determined to be an attempt to influence the procurement may result in disqualification.

Contact with CUNY:
Under the requirements of the PLA, all communications regarding advertised projects are to be channeled through the Designated Contact. Communication with respect to this procurement initiated by or on behalf of an interested vendor through others than the Designated Contact may constitute an “impermissible contact” under NYS law
and could result in disqualification of that vendor.

Rules and regulations and more information on this law, please visit:
http://www.ogs.ny.gov/aboutogs/regulations/advisoryCouncil/Faq.html (Advisory Council FAQs)
http://www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act)

Service-Disabled Veteran-Owned Set Aside: No

Total MWBE Participation Goals: 30%

Service-Disabled Veteran-Owned Business Contracting Goal: 6%

Due date: 07/31/2025 2:00 PM

Due date note: EST/ via email

Contract term: Six (6) months

County(ies): Bronx, Kings, New York, Queens, Richmond

Business entities awarded an identical or substantially similar procurement contract within the past five years:

None

Date of Issue: 07/08/2025

Due Date/Time: 07/31/2025 @ 2:00 pm

Designated Contact:
Primary contact:

City University of New York (CUNY)
University Central Office
Centralized Procurement Office
Helena Gacina
Purchasing Manager
230 West 41st St.
5th Floor
New York, NY 10036
United States
Ph: 646-664-3178
helena.gacina@cuny.edu

Submit to contact:

City University of New York (CUNY)
University Central Office
Centralized Procurement Office
Helena Gacina
Purchasing Manager
230 West 41st St.
5th Floor
New York, NY 10036
United States
Ph: 646-664-3178
helena.gacina@cuny.edu

MWBE Participation Goal: 30%

SDVOB Participation Goal: 6%

Add Your Firm as an Interested Subcontractor/Supplier

Click Here to View Interested Subcontractors/Suppliers

Click Here to Review Additional Information or Download This Solicitation
Commodity Codes: NAICS 541511Custom Computer Programming Services

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Project Description:	Leveraging the emerging data solutions that Artificial Intelligence (“AI”) can provide, the City University of New York (“CUNY” or the “University”) is seeking a qualified firm to work with the Office of Applied Research, Evaluation, and Data Analytics (“OAREDA”) leadership team, and by extension CUNY, to leverage trustworthy AI tools that can support the growing needs of CUNY’s data analytics abilities. Contractor shall provide consulting services in the area of emerging data solutions utilizing Artificial Intelligence (AI) and emerging AI tools. Interested respondents are encouraged to review in detail the attached solicitation document and, if the minimum qualifications are met, to submit a proposal in accordance with the submission requirements as detailed within. Any procurement resulting from this advertisement shall be subject to New York State Appendix A, CUNY Purchase Order Terms and Conditions, and/or a standard CUNY agreement. The Procurement Lobbying Act (PLA) Applies to this Solicitation. The restricted period began with the publication of this ad. Compliance Procurement Lobbying Act Required Forms: Vendor shall complete, sign and submit the following forms if they are selected. 1. “Offerer’s Affirmation of Understanding of and Agreement pursuant to State Finance Law § 139-j (3) and § 139-j (6) (b)” 2. “Offerer’s Disclosure of Prior Non-Responsibility Determinations and Certification of Compliance with State Finance Law §139-j and §139-k”. Under the requirements of the State Procurement Lobbying Act all communications regarding advertised projects are to be channeled through the Office of the Executive Director of Strategic Sourcing and Chief Procurement Officer (*Designated Contacts). Until a designation is made, communication with any other CUNY employees concerning this project that is determined to be an attempt to influence the procurement may result in disqualification. Contact with CUNY: Under the requirements of the PLA, all communications regarding advertised projects are to be channeled through the Designated Contact. Communication with respect to this procurement initiated by or on behalf of an interested vendor through others than the Designated Contact may constitute an “impermissible contact” under NYS law and could result in disqualification of that vendor. Rules and regulations and more information on this law, please visit: http://www.ogs.ny.gov/aboutogs/regulations/advisoryCouncil/Faq.html (Advisory Council FAQs) http://www.jcope.ny.gov/law/lob/lobbying2.html (New York State Lobbying Act) Service-Disabled Veteran-Owned Set Aside: No Total MWBE Participation Goals: 30% Service-Disabled Veteran-Owned Business Contracting Goal: 6% Due date: 07/31/2025 2:00 PM Due date note: EST/ via email Contract term: Six (6) months County(ies): Bronx, Kings, New York, Queens, Richmond Business entities awarded an identical or substantially similar procurement contract within the past five years: None
Date of Issue:	07/08/2025
Due Date/Time:	07/31/2025 @ 2:00 pm
Designated Contact:	Primary contact: City University of New York (CUNY) University Central Office Centralized Procurement Office Helena Gacina Purchasing Manager 230 West 41st St. 5th Floor New York, NY 10036 United States Ph: 646-664-3178 helena.gacina@cuny.edu Submit to contact: City University of New York (CUNY) University Central Office Centralized Procurement Office Helena Gacina Purchasing Manager 230 West 41st St. 5th Floor New York, NY 10036 United States Ph: 646-664-3178 helena.gacina@cuny.edu
MWBE Participation Goal:	30%
SDVOB Participation Goal:	6%
Add Your Firm as an Interested Subcontractor/Supplier
Click Here to View Interested Subcontractors/Suppliers
Click Here to Review Additional Information or Download This Solicitation

Development of Custom AI Chatbots

Project Information

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