988 Contact Centers Bid Documents

Project Information

Bid Title: 988 Contact Centers Bid Documents
Issuing Agency: State Government of Indiana
Location: Indiana
Published Date: Dec 17, 2025
Closing Date: Jan 9, 2026
Government Level: State & Local
Status: Closed
Ref. #: 004100000084962
Original Source: Join to Access Full Details
Bid Inquiries: Join to Access Full Details
Bid Documents: Join to Access Full Details
Project Description: Event Name: 988 Contact Centers

Bid Documents

Agency: FSSA Mental Health & Addiction

Event ID: 004100000084962

Event Description: The purpose of this solicitation is to select a respondent that can satisfy the State’s need for 988 Contact Center services. It is the intent of DMHA to contract with up to five respondents to receive, answer, and respond to all calls, chats, and text made to the 988-prefix in the State.

Response Due By: 01/09/2026 3:00:00PM EST

Contact: Christina Garcia-00061
Commodity Codes: NAICS 541519Other Computer Related Services
NAICS 541618Other Management Consulting Services
NAICS 561422Telemarketing Bureaus and Other Contact Centers

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Event Name:	988 Contact Centers Bid Documents
Agency:	FSSA Mental Health & Addiction
Event ID:	004100000084962
Event Description:	The purpose of this solicitation is to select a respondent that can satisfy the State’s need for 988 Contact Center services. It is the intent of DMHA to contract with up to five respondents to receive, answer, and respond to all calls, chats, and text made to the 988-prefix in the State.
Response Due By:	01/09/2026 3:00:00PM EST
Contact:	Christina Garcia-00061