Project Information

Bid Title

Computer Aided Dispatch Solutions and Related Services

Issuing Agency

City of Tucson

Location

Arizona

Published Date

Oct 15, 2024

Closing Date

Nov 15, 2024

Government Level

State & Local

Status

Closed

Ref. #

240225

Original Source

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Bid Documents

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Project Description

Project ID: 240225

Title: Computer Aided Dispatch Solutions and Related Services

Addenda: 0

Release Date: 10/15/2024

Due Date: 11/15/2024

Post Information

Posted At:Tue, Oct 15, 2024 1:31 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

The City of Tucson, Arizona desires a turnkey Computer Aided Dispatch (CAD) and Mobile Data System (MDS) solution to support PSAP 911 operations in support of Law Enforcement, Fire Services, and EMS. The CAD Software, Hardware, and Implementation and Maintenance Services Project should include the purchase of CAD software, mobile software compatible with a wide array of hardware including current hardware, and implementation services to deliver a transformative dispatch solution for the City of Tucson.

Implementation services should include configuration of Police, Fire, EMS and Alternative Response for multiple dispatch configurations. Post go-live, the contractor will be expected to update and maintain the system. This Exhibit details the scope of the project, including general guidelines, business requirements and expectations around the software solution, implementation services, and maintenance services. Respondents are expected to consider and meet the City expectations in the design of their response to this RFP. The City requires the selected Contractor to not only implement the CAD/MDS software but, more importantly, to deliver a suite of comprehensive services to smoothly and efficiently implement their proposed CAD/MDS solution.

Timeline

Release Project Date:

October 15, 2024

Pre-Proposal Meeting (Non-Mandatory):

October 24, 2024, 3:30pm

Microsoft Teams Meeting

Question Submission Deadline:

November 1, 2024, 2:00pm

Proposal Submission Deadline:

November 15, 2024, 2:00pm

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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