Project Information

Bid Title

Operational Assessment

Issuing Agency

County of Greenville

Location

South Carolina

Published Date

Mar 15, 2026

Closing Date

Apr 17, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFP #26094

Original Source

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Bid Documents

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Project Description

Project ID: RFP #26094

Title: Operational Assessment

Addenda: 0

Release Date: 3/13/2026

Due Date: 4/17/2026

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Operational Assessment

Request for Proposal

PROCUREMENT SERVICES

Project ID: RFP #26094

Release Date: Friday, March 13, 2026

· Due Date: Friday, April 17, 2026 3:00pm

Posted Friday, March 13, 2026 8:30am

All dates & times in Eastern Time

Draft Response No Bid32 days, 17 hours, 32 minutes

Post Information

Posted At:Fri, Mar 13, 2026 8:30 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The County of Greenville is requesting proposals from qualified consultants or firms to conduct a comprehensive performance evaluation of the Greenville County Sheriff’s Office (GCSO) and the Greenville County Emergency Management Services (GCEMS). This independent assessment will analyze current operations, performance metrics, staffing levels, workload distribution, organizational structure, and Unit Hour Utilization (UHU). It will also include a gap analysis comparing the current state of the department to recognized best practices and peer agencies in counties of similar size (500,000 – 1,000,000 population) within the Southeastern United States.

The intent is to identify operational and strategic improvements, benchmark performance against best practices and provide data-driven, actionable recommendations that will guide improvements in service delivery, organizational efficiency, and resource deployment.

The County reserves the right to award to one or multiple vendors. Responders may propose on both or one of the disciplines. The responders must inform the County in their proposal which discipline(s) they are proposing.

Background

The Greenville County Sheriff’s Office serves a growing and diverse community and plays a critical role in maintaining public safety, criminal investigations, detention services, and community engagement. Due to evolving demands, call volumes, and public expectations, the County seeks an expert, third-party analysis to evaluate and enhance the operational effectiveness and strategic alignment of the agency.

Greenville County EMS serves a growing and diverse population and is dedicated to providing timely, effective, and patient-centered emergency medical care. As call volumes increase and healthcare systems evolve, Greenville County seeks an independent, expert evaluation to ensure EMS is positioned for optimal performance, fiscal sustainability, and service quality.

Timeline

Release Project Date:

March 13, 2026

Question Submission Deadline:

March 24, 2026, 5:00pm

Proposal Submission Deadline:

April 17, 2026, 3:00pm

Review of Proposals:

April 20 - May 15, 2026

Tentative Date of Award:

May 15, 2026

Contract Negotiations:

May 15 - 29, 2026

Issue Notice to Proceed:

May 29, 2026

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

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