Project Information

Bid Title

RFP 2025-12 Feedback and Customer Service Solution for Schools and Departments Jackson Public Schools (JPSD)

Issuing Agency

Jackson Public Schools

Location

Mississippi

Published Date

May 1, 2025

Closing Date

May 22, 2025

Government Level

State & Local

Status

Closed

Ref. #

16152557

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Title:	RFP 2025-12 Feedback and Customer Service Solution for Schools and Departments Jackson Public Schools (JPSD)
Ends:	22-May-2025 10:00:00 AM CDT

Listing Information/Advertisement

Jackson Public School District
Business Office   Post Office Box 2338
662 S. President Street, Jackson, Mississippi
Telephone: 960-8799 ( Fax Number: 960-8967

ADVERTISEMENT REQUEST

Name:                                                   Company:                                                      Fax No.
Mary or Caroline                                  Clarion-Ledger                                              601-961-7033 or 1-888-516-9220 ext. 3302         Katrina                                                  Jackson Advocate                                        601-948-4122
Jackie Hampton                                   Mississippi Link                                             601-368-8481
LaTisha Landing                                  MS Development Authority                          601-359-5290
P. O. 570225 - The Clarion-Ledger
Acct. 1011620
P. O. 570226 - Jackson Advocate
P. O. 570227 - Mississippi Link
Notice: Please Email Invoices electronically for Payments to Michele Mays at [email protected] or Tequia Odom at [email protected] Proof of Publications are to be mailed to JPSD Attention: Michele Mays or Tequia Odom

Clarion Ledger
Friday, May 02, 2025 & Friday, May 09, 2025
Jackson Advocate
Thursday, May 01, 2025 & Thursday, May 08, 2025
MS Link:
Thursday, May 01, 2025 & Thursday, May 08, 2025
Opening Date/Time
Thursday, May 22, 2025 @ 10:00 A.M.
RFP 2025-12
Feeback and Customer Service Solution for Schools and Departments for Jackson Public Schools (JPSD)

I hereby certify that the above legal ad was received.  Newspaper: _______________________________

Signed: ___________________________________________     Date: _________________________

Advertisement for:
RFP 2025-12
Feedback and Customer Service Solution for Schools and Departments for Jackson Public Schools (JPSD)
Electronic RFP proposals for the above RFP will be received by the Board of Trustees of the Jackson Public School District, in the Business Office, 662 South President Street, Jackson, Mississippi, until 10:00 A.M. (Local Prevailing Time) on the following dates and times associated with each RFP proposal which time and place they will be publicly opened and read aloud
A Pre-Bid Conference concerning all listed projects will be held at Via TEAMS (see below for link) Tuesday, May 13, 2025, at 2:00 p.m. Attendance at the pre-bid conferences is non-mandatory but strongly encouraged. Please see the link below.
Join Via TEAMS:

https://teams.microsoft.com/l/meetup-join/19%3ameeting_MDEwMDAwMDMtYjAxZi00MTA1LTg0OTItZTgyMDY4NzZiM2Zl%40thread.v2/0?context=%7b%22Tid%22%3a%22b0d7dadf-39df-4e2c-8ff6-f5256d542f94%22%2c%22Oid%22%3a%2286627f22-2fef-4b6f-8dd6-4c8b69bbf1de%22%7d

Please email [email protected] us to ensure your spot in the pre-bid conference. It is imperative to have this information before the meeting to confirm your attendance.
The Board of Trustees reserves the right to reject all RFPs, waive informalities, and withhold the acceptance of any RFP if approved forty-five calendar days from the date RFPs are opened.

There are two (2) options in which RFP proposals may be obtained. Download from Central Bidding website at www.centralbidding.com for a small fee of $49.99 or visit JPSD website at www.jackson.k12.ms.us and download.  Vendors must be registered with Central Bidding in order to electronically upload RFPs proposals at no cost. For any questions concerning the process, or how to register, please contact Central Bidding at 225-810-4814.

All hand-delivered proposals must be delivered before the opening time (local prevailing time) and the date the bid is scheduled to open. These deliveries are to be made to the Business Services Office at 662 South President Street, Jackson, MS 39201.

Performance Dates:
1st Advertise: 02 May 2025 (Clarion); 01 May 2025 (Jackson Advocate, MS Link)
2nd Advertise: 09 May 2025 (Clarion); 08 May 2025 (Jackson Advocate, MS Link)
Pre-bid Conference: 13 May 2025 (TEAMS)
Final Date for Questions: 16 May 2025
Answers to Questions: 19 May 2025
Bid Opening Day: 22 May 2025 @ 10:00 A.M.
Vendors may be notified of Board Review and Potential Award after the Bid Date

Clarion Ledger                                           Friday, May 02, 2025 & Friday, May 09, 2025
Jackson Advocate                                     Thursday, May 01, 2025 & Thursday, May 08, 2025
Mississippi Link                                           Thursday, May 01, 2025 & Thursday, May 08, 2025

Additional Notes/Requirements

Pre-bid conference 05/01/2025 @ 2:00 P.M. See the link advertisement.

DOWNLOAD BID DOCUMENTS

RFP 2025-12 Feedback and Customer Service.pdf (135.6 KB)
RFP 2025-12 Feedback and Customer Service Solution for Schools. REVISED Rubric.pdf (560.7 KB)
RFP 2025-12 Q&A Intital Document.pdf (32.5 KB)

BID SUBMITTAL INFORMATION

Creator Username:	JPSMM
Bidding Privacy:	Bid encryption
Started:	01-May-2025 12:00:00 AM CDT
Ends:	22-May-2025 10:00:00 AM CDT ( 20d, 14h+ )
History:	4 Views
Event Status:	Event open for bids
Actions:	Sign-In to Bid
Visitors:	Visitors/Central Bidding Plan Holders

Commodity Codes

• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 611430Professional and Management Development Training

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