Project Information

Bid Title

Citizen Request Management Software

Issuing Agency

City of San Ramon

Location

California

Published Date

Oct 24, 2025

Closing Date

Nov 13, 2025

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

RFP Name	Status	Description	Deadline
Citizen Request Management Software	Open	The City of San Ramon (“City”) requests proposals (“Proposals”) from qualified individuals or firms (individually, a “Respondent” and collectively, “Respondents”) for Citizen Request Management (CRM) Software services. RFP Documents Planned RFP Schedule: The following schedule is provided for planning purposes based on current information. However, all dates are subject to revision, including the Proposal Deadline, and may be amended by addenda to this RFP: RFP Issued: October 23, 2025 Pre-submittal Meeting: N/A Request for Information Deadline: November 6, 2025 at 5:00 p.m. Proposal Deadline: November 13, 2025 at 2:00 p.m. Interviews (if requested by the City): Week of December 1, 2025 Notice of Selection: December 16, 2025 Council Approval and Award: January 13, 2026 Commence Services: February 1, 2026 Questions? Contact: Rick Maria, Information Technology Manager	2025/11/13	View Details

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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