SAP S/4 HANA SUPPORT SERVICES
Project Information
- Bid Title
- SAP S/4 HANA SUPPORT SERVICES
- Issuing Agency
- City of Charlottesville
- Location
- Virginia
- Published Date
- Mar 22, 2026
- Closing Date
- Apr 17, 2026
- Government Level
- State & Local
- Status
- Closed
- Ref. #
- RFP 26-75
- Original Source
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- Bid Inquiries
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- Bid Documents
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- Project Description
-
Project ID: RFP 26-75
Title: SAP S/4 HANA SUPPORT SERVICES
Addenda: 0
Release Date: 3/20/2026
Due Date: 4/17/2026
SAP S/4 HANA SUPPORT SERVICESFollowRequest For ProposalInformation TechnologyProject ID: RFP 26-75Release Date: Friday, March 20, 2026· Due Date: Friday, April 17, 2026 2:00pmPosted Friday, March 20, 2026 3:52pmAll dates & times in Eastern TimeDraft Response No BidTime Remaining: 25 days, 16 hours, 46 minutesOverview
Post Information
Posted At:Fri, Mar 20, 2026 3:52 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
SummaryThe City of Charlottesville is seeking a service provider to provide on-call as-needed, project-based SAP Application Maintenance Services (AMS) and optional consulting and implementation service for their SAP environment. The principal components of City of Charlottesville’s SAP environment are RISE with S/4 HANA (private cloud edition) and SuccessFactors. The City reserves the right to award a contract to one or more qualified vendors under this Request for Proposal (RFP). All support services will be onshore and provided during normal city working hours.
The objective is to ensure system stability, regulatory compliance, and continuous improvement of the SAP environment.
BackgroundThe City of Charlottesville implemented SAP and initially went live on July 1, 2005, using Version 4.6. In 2012, the city upgraded its SAP system to ECC 6.0 and remained on that platform until transitioning to SAP S/4HANA. The city successfully went live on SAP S/4HANA under the RISE model in September 2025.
The primary functions supported by SAP include Funds Management, Universal Journal, Controlling, Plant Maintenance, and Contract Accounts Receivable and Payable, primarily for billing utility customers for City water, sewer, gas, and stormwater services. The system is also used to process payroll, manage procurement activities through Materials Management, and support warehouse operations.
The technical specifics of the City’s current environment are detailed below.
Current SAP Environment
- SAP Platform: SAP S/4HANA
- Deployment Model: RISE with SAP
- Environments: Sandbox(S02), Development (DEV), Quality (QAS), Production (PRD)
Product Release SP/FP Stack Description S4HANA ON PREMISE 2023 02 (10/2024) FPS SAP S/4HANA 2023 SAP S/4HANA FOUNDATION 2023 02 (10/2024) FPS SAP S/4HANA FOUNDATION 2023 SAP FIORI FES FOR S/4HANA 2023 02 (10/2024) SAP FIORI FES 2023 FOR S/4HANA SAP FIORI FOR S4HANA 2023 02 (10/2024) FPS SAP FIORI FOR SAP S/4HANA 2023 ABAP PLATFORM 2023 02 (10/2024) ABAP PLATFORM 2023
Timeline
Request for Proposal Release Date:March 20, 2026Proposal Submission Deadline:April 17, 2026, 2:00pm - Commodity Codes
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- NAICS 541511Custom Computer Programming Services
- NAICS 541512Computer Systems Design Services
- NAICS 541513Computer Facilities Management Services
- NAICS 541519Other Computer Related Services
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