SAP S/4 HANA SUPPORT SERVICES

Project Information

Bid Title
SAP S/4 HANA SUPPORT SERVICES
Issuing Agency
City of Charlottesville
Location
Virginia
Published Date
Mar 22, 2026
Closing Date
Apr 17, 2026
Government Level
State & Local
Status
Closed
Ref. #
RFP 26-75
Original Source
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Project Description


Project ID: RFP 26-75

Title: SAP S/4 HANA SUPPORT SERVICES

Addenda: 0

Release Date: 3/20/2026

Due Date: 4/17/2026

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SAP S/4 HANA SUPPORT SERVICES
Request For Proposal
Information Technology
Project ID: RFP 26-75
Release Date: Friday, March 20, 2026
· Due Date: Friday, April 17, 2026 2:00pm
Posted Friday, March 20, 2026 3:52pm
All dates & times in Eastern Time
Draft Response No Bid
Time Remaining: 25 days, 16 hours, 46 minutes


Post Information

Posted At:Fri, Mar 20, 2026 3:52 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Overview


Summary

The City of Charlottesville is seeking a service provider to provide on-call as-needed, project-based SAP Application Maintenance Services (AMS) and optional consulting and implementation service for their SAP environment. The principal components of City of Charlottesville’s SAP environment are RISE with S/4 HANA (private cloud edition) and SuccessFactors. The City reserves the right to award a contract to one or more qualified vendors under this Request for Proposal (RFP). All support services will be onshore and provided during normal city working hours.

The objective is to ensure system stability, regulatory compliance, and continuous improvement of the SAP environment.



Background

The City of Charlottesville implemented SAP and initially went live on July 1, 2005, using Version 4.6. In 2012, the city upgraded its SAP system to ECC 6.0 and remained on that platform until transitioning to SAP S/4HANA. The city successfully went live on SAP S/4HANA under the RISE model in September 2025.

The primary functions supported by SAP include Funds Management, Universal Journal, Controlling, Plant Maintenance, and Contract Accounts Receivable and Payable, primarily for billing utility customers for City water, sewer, gas, and stormwater services. The system is also used to process payroll, manage procurement activities through Materials Management, and support warehouse operations.

The technical specifics of the City’s current environment are detailed below.

Current SAP Environment

  • SAP Platform: SAP S/4HANA
  • Deployment Model: RISE with SAP
  • Environments: Sandbox(S02), Development (DEV), Quality (QAS), Production (PRD)
Product Release SP/FP Stack Description
S4HANA ON PREMISE 2023 02 (10/2024) FPS SAP S/4HANA 2023
SAP S/4HANA FOUNDATION 2023 02 (10/2024) FPS SAP S/4HANA FOUNDATION 2023
SAP FIORI FES FOR S/4HANA 2023 02 (10/2024) SAP FIORI FES 2023 FOR S/4HANA
SAP FIORI FOR S4HANA 2023 02 (10/2024) FPS SAP FIORI FOR SAP S/4HANA 2023
ABAP PLATFORM 2023 02 (10/2024) ABAP PLATFORM 2023


Timeline

Request for Proposal Release Date:
March 20, 2026
Proposal Submission Deadline:
April 17, 2026, 2:00pm
Commodity Codes
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541513Computer Facilities Management Services
  • NAICS 541519Other Computer Related Services
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