Project Information

Bid Title

Event 85863: Quicklink (ITS) (REBID)

Issuing Agency

City of Chicago Housing Authority

Location

Illinois

Published Date

Jan 16, 2026

Closing Date

Jan 29, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Event 85863: Quicklink (ITS) (REBID)

• Event 85863: Quicklink (ITS) (REBID)
• Event 85863: Fee Form (REBID)

The Chicago Housing Authority (CHA) seeks to procure annual licenses and support services for Quicklink’s StudioCall, StudioPro3, and StudioPro8 platforms. This SOW outlines the required configuration and service expectations to be fulfilled by authorized resellers.

Attachment Preview

REQUEST FOR QUOTES #85863 RE-BID (2026)

PART 1 – REQUESTOR AND SCOPE OF SERVICES INFORMATION

PROJECT TITLE

REQUESTING DEPARTMENT / DIVISION

SP RELEASED DATE

QUOTE DUE DATE AND TIME

PERFORMANCE PERIOD

Initial and Option Periods (if applicable)

NEED BY DATE

CONTACT PERSON NAME/EMAIL

Quicklink: StudioCall, Studio Pro 3, &StudioPro8

Information Technology Services (ITS)

Friday, January 16, 2026

Thursday, January 29, 2026, 12:00 PM CT

3 years (March 13, 2026-March 14, 2029)

February 20, 2026

Liz Gentile; egentile@thecha.org

PART 2 – SCOPE OF WORK

The Chicago Housing Authority (CHA) seeks to procure annual licenses and support services for Quicklink’s StudioCall,

StudioPro3, and StudioPro8 platforms. This SOW outlines the required configuration and service expectations to be

fulfilled by authorized resellers.

The selected reseller shall provide a 3year quote (March 13, 2026-March 14, 2029) for the following:

StudioCall Live – Annual License

• Service: Quicklink Web Portal with unlimited usage.

• Configuration:

• 1 account

• 8-person conference room

• 12-person waiting room

• 2–6 person Talkshow room

• Quantity: 1 unit

StudioPro8 – Premium Annual License

• Service: Premium license including full support.

• Quantity: 1 unit

StudioPro3 – Subscription Hardware/Software

• Service: License and Hardware

• Quantity: 1 unit

CHA_RFQ 85863_ITS_ QUICKLINK |

A

B

C

D

E

F

Unit

No.

Specification/ Service Description

Unit of

Measure

Bidder's Unit

Price

Estimated

Quantities

Total Bid Price

(Bidder's Unit Price x

Estimated Quantities)

StudioCall Live - Annual - Quicklink Web

Portal Annual Unlimited Usage x 1

1 account with 8-person conference room,

EA

3

12 person Waiting room and 2-6

Person Talkshow Room

2

StudioPro8 - One Unit Premium Annual

License Agreement - Including Support

EA

3

3

Studio Pro 3- Subscription

Hardware/Software annual

EA

3

Aggregate

Total

$

*CHA reserves the right to increase or delete any scheduled items, and/or increase or reduce the quantity

of any scheduled item as deemed necessary, to waive informalities and technicalities, and to make other

changes and modifications consistent with CHA’s policies, and the laws and regulations governing HUD

programs.

All Quote Responses Must Be Typed & Signed by an Authorized Representative from the Respondent’s company.

The successful Respondent(s) will be required to submit mandatory CHA forms and affidavits within seven days

of the award. The mandatory forms will be forwarded to the successful Respondents prior to contract award. Forms

should be completed, signed, and notarized where required or marked "not applicable" where appropriate. The

mandatory forms are:

• Utilization Plan*

• Contract Compliance Certification*

• Contractors Affidavit*

• Economic Disclosure Statement Form*

• HUD-50071 – Certification of Payments to Influence Federal Transactions*

CHA_RFQ 85863_ITS_ QUICKLINK |

• HUD-5369 A - Representations, Certifications, and Other Statements of Bidders*

• Required Insurance Certificate (see below Insurance Requirements)

*These documents are exhibits to this Small Purchase and can be found at https://www.thecha.org/contracting-

opportunities/forms-and-documents

Failure by the Respondent to provide such information within the allotted time will render the Respondent

ineligible for award.

CHA may reject any or all quotes. Action to reject all quotes shall be taken only for unreasonably high

prices, error in the solicitation, cessation of need, unavailability of funds, failure to secure adequate

competition, or any other reason deemed appropriate by CHA.

Insurance Requirements

Prior to the commencement of this Agreement, the Vendor shall procure and maintain at all times during the

term of this Agreement insurance against claims for bodily injury or property damage which may arise from or

in connection with services performed under this Agreement and from the negligent acts, omissions and errors

of the Vendor, its officers, agents, representatives or employees. The insurance carriers used must be

authorized to conduct business in the State of Illinois and shall have an A.M. Best rating of not less than A: VII.

Minimum Coverage and Limit Requirements

1. Commercial General Liability: General Liability Insurance on an occurrence basis with limits not less

than $1,000,000 per occurrence with an aggregate of not less than $2,000,000 covering bodily injury

and property damage. This coverage shall also include, but not be limited to, contractual liability,

products and completed operations, personal and advertising injury.

2. Workers’ Compensation and Employer’s Liability: Coverage must be in accordance with the laws of the

State of Illinois and include a waiver of subrogation in favor of Chicago Housing Authority.

 Coverage A – Statutory Limits

 Coverage B - Employers Liability - $500,000 bodily injury or disease each accident; each

employee

3. Auto Liability: Required when any vehicles (owned, hired and/or non-owned) are used in connection

with the Services to be performed, coverage limits of not less than $1,000,000 each accident combined

single limit for Bodily Injury and Property Damage.

4. Technology Errors & Omissions (including Cyber Liability) required when Vendor/Consultant provides

technology services or technology products under this Agreement, insurance appropriate to the

professional services being performed shall provide coverage for the acts, errors, or omissions of

Vendor/Consultant with a limit of not less than $1,000,000 per occurrence or claim and $2,000,000 in

aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken

by the Vendor in this agreement and shall include, but not be limited to, claims involving security breach,

system failure, data recovery, business interruption, cyber extortion, social engineering, infringement of

intellectual property, including but not limited to infringement of copyright, trademark, trade dress,

invasion of privacy violations, information theft, damage to or destruction of electronic

information, release of private information, and alteration of electronic information. The policy

shall provide coverage for breach response costs, regulatory fines, and penalties as well as credit

monitoring expenses.

Related Insurance Requirements

The Certificate of Insurance evidencing the minimum coverages required herein shall be in force on

the Effective Date of the Contract and continuously throughout the duration. The required

documentation must be received prior to the commencement of work under this Agreement.

CHA_RFQ 85863_ITS_ QUICKLINK |

It is understood and agreed to by the parties hereto that Chicago Housing Authority and others listed

below shall be included as Additional Insureds on Vendor’s liability policies, with the exception of

Professional Liability and Employer’s Liability and such insurance is primary to and will not seek

contribution from any insurance, deductibles, self-insured retentions and/or self-insured programs

available to Chicago Housing Authority.

Certificate Holder:

Chicago Housing Authority

60 E Van Buren

Chicago, IL 60605

Additional Insureds:

Primary Coverage:

Collectively referred to as the “Additional Insureds” shall include Chicago

Housing Authority, Chicago Housing Administration, LLC; and/or other

Partnership, Limited Liability Company as established by CHA; its respective

commissioners, board members, officers, directors, agents, property

management firms, agents, employees, invitees, and visitors.

For any claims related to this Agreement, the Vendor’s insurance coverage

shall be the primary policy. The Vendor expressly understands and agrees

that any insurance or self-insurance programs maintained by the CHA shall

apply in excess of and shall not contribute with insurance provided by the

Vendor.

Prior to the issuing of the Notice to Proceed by the CHA, the Vendor shall submit a Certificate of

Insurance via PINS Advantage Certificate Tracking System, evidencing compliance with the insurance

requirements set forth above. You will receive an email with instructions for the submission of your

insurance. Copies of the endorsement(s) adding the CHA to Vendor’s policy as an additional insured are

required upon request. Updated Certificates of Insurance are required for policies which renew during

the term of this Agreement or extensions thereof. Under no circumstances shall the Vendor allow any

required coverage to lapse, cancel or non-renew throughout the duration of the Agreement or

extensions thereof.

At the CHA’s option, non-compliance will result in (1) all payments due the Vendor being withheld until

the Vendor has complied with the Agreement; or (2) the Vendor will be assessed Five Hundred Dollars

($500.00) for every day of non-compliance; or (3) the Vendor will be immediately removed from the

premises and the Agreement will be terminated for default. The receipt of any certificates does not

constitute agreement by the CHA that the insurance requirements in the Agreement have been fully

met or that the insurance policies indicated on the certificate comply with all Agreement requirements.

The insurance policies shall provide for thirty (30) days prior written notice to be given to the CHA in

the event coverage is substantially changed, canceled or non-renewed.

The Authority in no way warrants that the minimum limits contained herein are sufficient to protect

the Authority from liabilities that might arise out of the performance of the work under this Agreement

by the Vendor or its Subcontractors. The Vendor shall assess its own risks and, if it deems appropriate

and/or prudent, maintain higher limits and/or broader coverages. The Vendor is not relieved of any

liability or other obligations assumed or pursuant to the contract by reason of its failure to obtain or

maintain sufficient insurance.

The Vendor shall require all subcontractors to carry the insurance required and adhere to the same

requirements and conditions as outlined above.

The Vendor expressly understands and agrees that any insurance or self-insurance programs

maintained by the CHA shall apply in excess of and will not contribute to insurance provided by the

Vendor and/or any of its subcontractors.

CHA_RFQ 85863_ITS_ QUICKLINK |

PART 3 – VENDOR INFORMATION

_ (CORPORATE NAME ATTACHED

TO FEDERAL TAX ID NUMBER) has thoroughly read SP 85863 and all associated Addenda (if applicable) and can provide

the services as described at the offer submitted on this Quote Form.

CONTACT INFORMATION FOR CORPORATE OFFICIAL AUTHORIZED TO BIND RESPONDENT

DATE

CORPORATE AUTHORIZED

REPRESENTATIVE

CORPORATE OFFICIAL

E-MAIL ADDRESS

COMPANY PHONE NUMBER

COMPANY ADDRESS

CORPORATE AUTHORIZED

REPRESENTATIVE SIGNATURE

CHA_RFQ 85863_ITS_ QUICKLINK |

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