Project Information

Bid Title

Managed Detection and Response (MDR) Services [P-67709]

Issuing Agency

City of Pasadena

Location

California

Published Date

Nov 6, 2025

Closing Date

Dec 5, 2025

Government Level

State & Local

Status

Closed

Ref. #

2025-RFP-0516

Original Source

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Bid Documents

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Project Description

Project ID: 2025-RFP-0516

Title: Managed Detection and Response (MDR) Services [P-67709]

Addenda: 0

Release Date: 11/6/2025

Due Date: 12/5/2025

Post Information

Posted At:Thu, Nov 6, 2025 9:03 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No

Overview

Summary

Using the City's Microsoft 365 tenant the selected vendor shall establish a tenant-resident 24x7x365 Managed Detection and Response (MDR) service while providing full operational control of the SOC function.

The vendor shall manage all detection, response, and tuning activities within the City's tenant. The vendor shall deliver Tier 1 endpoint detection, containment, and remediation services. The goal is to enable internal teams to focus on higher-tier analysis and strategic initiatives, while also building a sustainable, co-managed environment that remains fully functional and documented within the City's tenant. All telemetry, rules, alerts, playbooks, and configurations for optimal security operations will reside within the tenant to ensure portability and continuity over time.

The initial scope centers on endpoint protection and Microsoft-native telemetry, but the architecture should be designed with future expansion in mind — including integration of identity, network, and infrastructure logs to support broader correlation and detection capabilities.

This RFP anticipates the requirement of additional Microsoft licensing. The vendor's proposal must clearly identify any such requirements as part of the proposal. However, procurement of Microsoft licenses is not included within this solicitation and will be completed through the City's existing Microsoft EA.

Timeline

Release Project Date:

November 6, 2025

Question Submission Deadline:

November 17, 2025, 4:00pm

Proposal Submission Deadline:

December 5, 2025, 2:00pm

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services
• NAICS 561621Security Systems Services (except Locksmiths)

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