Project Information

Bid Title

Community Development Department Operational Review and Organizational Assessment

Issuing Agency

Lake County

Location

California

Published Date

Mar 13, 2026

Closing Date

Apr 10, 2026

Government Level

State & Local

Status

Closed

Ref. #

261763

Original Source

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Bid Documents

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Project Description

Bid Number:	261763
Bid Title:	Community Development Department Operational Review and Organizational Assessment
Category:	County General
Status:	Open

Description: The County of Lake is inviting sealed proposals for professional consulting services to conduct an independent operational and fiscal review and organizational assessment of the County’s Community Development Department, as well as integration of the Housing and Economic Development programs (which are presently separately housed in the County Administrative Office). Publication Date/Time: 3/13/2026 8:00 AM Closing Date/Time: 4/10/2026 4:00 PM Contact Person: Matthew Rothstein - Matthew.Rothstein@lakecountyca.gov Related Documents: Community Development Department Operational Review and Organizational Assessment (2026-03-13) Ex 1 - Community Development Department Organizational Chart Ex 2 - Community Development Department Budgets Ex 3 - Community Development Department Fee Schedule

Attachment Preview

LAKE COUNTY ADMINISTRATIVE OFFICE

REQUEST FOR PROPOSALS

Community Development Department

Operational Review and Organizational

Assessment

COUNTY OF LAKE

RFP No. 261763

Issued: March 13, 2026

Submission Deadline:

April 10, 2026 at 4:00 P.M.

By:

Matthew Rothstein

Chief Deputy County Administrative Officer

Trevor Mockel

Administrative Analyst

Community Development Department Operational Review and

Organizational Assessment

1. INTRODUCTION................................................................................................................... 3

2. SCOPE OF SERVICES ............................................................................................................ 4

3. COMPENSATION ................................................................................................................. 7

4. PROPOSAL CONTENT ....................................................................................................................... 7

5. PROPOSAL SUBMITTAL ............................................................................................................. 8

6. PROPOSAL EVALUATION AND AWARD .................................................................................... 9

7. PROTEST PROCEDURES ........................................................................................................... 10

8. GENERAL TERMS AND CONDITIONS.......................................................................................11

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Community Development Department Operational Review and

Organizational Assessment

1. INTRODUCTION. The County of Lake is inviting sealed proposals for professional consulting

services to conduct an independent operational and fiscal review and organizational assessment of

the County’s Community Development Department, as well as integration of the Housing and

Economic Development programs (which are presently separately housed in the County

Administrative Office).

County Description

Lake County, California is a rural Northern California county located approximately 110 miles north

of San Francisco and 100 miles west of Sacramento. The County encompasses roughly 1,329

square miles of diverse terrain, including mountains, volcanic landscape, valleys, forests,

agricultural lands, and extensive shoreline. It serves a resident population of approximately 68,000

and functions as a regional hub for outdoor recreation, agriculture, tourism, and public services.

Our county is home to Clear Lake, the largest natural freshwater lake located entirely within the

State of California and one of the oldest lakes in North America. Clear Lake is central to the

County’s economy and identity, supporting tourism, water recreation, sport fishing, habitat

conservation, and lakeside residential communities. Surrounding the lake are public parks,

marinas, resorts, and open space areas that attract visitors year-round.

Prominently situated along the lake’s southern shoreline is Mount Konocti, a volcanic peak that is

a defining geographic landmark. The County’s varied landscape supports a strong agricultural

sector particularly pear orchards and vineyards and a growing wine industry recognized for

premium production and some of the cleanest air quality in the United States. Land use patterns

reflect a mix of rural communities, resort areas, agricultural operations, tribal lands, and public

resource lands.

The County of Lake organization provides a full range of services, including public safety, health

and human services, environmental health, public works, water and wastewater utilities, and

community development. The County places a strong emphasis on resiliency, environmental

stewardship, infrastructure modernization, Tribal relations, and community focused service

delivery. This combination of natural assets, rural character, and essential public services defines

Lake County’s operational environment and informs the context for this solicitation.

Project Description

The purpose of this project is to evaluate the current structure, operations, fees, and service

delivery practices of the Community Development Department and to identify opportunities to

improve efficiency, coordination, and financial sustainability.

As part of the County’s commitment to effective public service, fiscal responsibility, and

organizational excellence, this project will provide an objective evaluation of the Community

Development Department’s structure, operations, management systems, fee structure, and

service delivery practices, as well as opportunities to integrate Housing and Economic

Development services, currently housed in the County Administrative Office. Our intent is to

ensure public services are robust and provided to the public at an affordable cost, with effective

County cost recovery.

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Community Development Department Operational Review and

Organizational Assessment

The intent is for this assessment to identify opportunities to improve organizational structure and

effectiveness, inter-divisional coordination, operational efficiency, fee impacts, public impact, and

long-term financial sustainability. Review of the Community Development Department will

include evaluation of departmental functions related to Planning, Building, Code Enforcement,

Housing, and Economic Development, as well as development review processes, permitting

systems, customer service practices, performance measurement systems (metrics), technology

platforms, and cost recovery frameworks (including fee and fine analyses).

The County intends to select a qualified consulting firm with demonstrated experience conducting

similar operational, organizational, and fee assessments for local governments, with an emphasis

on potential impacts to future development.

Proposals should be submitted in accordance with the requirements of this solicitation, which are

contained herein.

2. SCOPE OF SERVICE.

The selected Consultant shall conduct a comprehensive independent review of the operations of

the Lake County Community Development Department.

Scope Overview

The Consultant shall evaluate organizational effectiveness, operational efficiency, management

systems, financial sustainability (including a comprehensive fee analysis and feasibility study

assessing the effects of fee increases, and what fee adjustments would be effective in increasing

total revenues), regulatory compliance, and alignment with County priorities. Recommendations

shall be practical, implementable (e.g., tools for fee adjustments that can be utilized and adapted,

moving forward) and informed by benchmarking with comparable jurisdictions.

The review shall include evaluation of Community Development’s departmental functions

including, but not limited to Planning, Building and Code Enforcement.

Additionally, the review shall include consideration and evaluation of opportunities for integration

of current County Administrative Office programs focused on Housing and Economic

Development.

The Consultant shall assess organizational structure, operational workflows, permitting and

development review processes, technology systems, and financial sustainability of development-

related services, .

While an ideal candidate will propose the best possible approach to this analysis, based on the

parameters described in this document, County staff anticipate the Consultant will perform the

following tasks:

Task 1 – Project Initiation

• Conduct kickoff meeting with County leadership and department staff

• Review relevant documents including organizational charts, budgets, procedures, policies,

and prior reports

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Community Development Department Operational Review and

Organizational Assessment

• Develop detailed work plan and project schedule

• Identify data needs, communications plan (to ensure expectations are clear for those

providing information or otherwise participating in the analysis), and on-site work schedule

Task 2 – Organizational and Operational Assessment

• Evaluate current organizational structure and reporting relationships, including span of

control, management layering, and clarity of supervisory roles

• Review division responsibilities and coordination across functions

• Assess staffing levels, workload distribution, and service delivery practices, taking into

consideration public impact of reduced services or staffing levels, as well as the value and

effects of qualified staff retention and replacement cost

• Identify opportunities to consolidate administrative functions and areas where contracted

services can effectively complement and support operations

• Evaluate internal project management practices

• Analyze existing Strategic Planning practices, and provide recommendations

• Develop benchmarks for organizational structure based on analysis of comparable

jurisdictions

Task 3 – Development Review and Permitting Process Analysis

• Map development review workflows

• Evaluate permit processing timelines

• Identify inefficiencies, redundancies, and bottlenecks

• Review coordination among departments involved in development review

• Assess customer experience and predictability of permitting processes

• Evaluate service level standards and turnaround time targets

• Analyze permit flows and performance against peer Counties

• Assess customer experience impacts

Task 4 – Systems and Technology Review

• Evaluate permitting and licensing software systems

• Review digital plan review and application systems

• Assess data tracking and reporting capabilities

• Identify opportunities for technology improvements, including changes that could more

easily facilitate responses to information requests under the California Public Records Act

• Assess system integration, automation opportunities, and reporting dashboards

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Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541618Other Management Consulting Services
• NAICS 611430Professional and Management Development Training

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