Project Information

Bid Title

INFRASTRUCTURE ADOPTION MODE (INFRAM) ASSESSMENT SERVICES

Issuing Agency

The City of New York

Location

New York

Published Date

Jan 21, 2026

Closing Date

Mar 20, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Title: Infrastructure Adoption Mode (INFRAM) Assessment Services

Procurement

Section

NYC Health + Hospitals (NYC H+H)

Agency Name

50 Water Street, 5th Floor, New York, NY 10004

Request Address

Pilar Grullón
phone: (646) 815-3815
email: RFP_contacts@nychhc.org

Contact Information

Current

Status

Services (other than human services)

Category

Request for Proposals

Selection Method

1/21/2026

Publication Date

Solicitation

Notice Type

PIN#2864 Due: 3/20/2026 5:00 PM

PIN - Due Date

Attachments 9

• Attachment 1: Cost Proposal Template
• Attachment 2: MWBE Utilization Plan Form
• Attachment 3: MWBE Waiver Request Form
• Attachment 4: Master Agreement
• Attachment 5: Business Associate Agreement
• Attachment 6: Data Security Rider
• Attachment 7: Vendor Security Requirements Checklist
• Appendix 1: Responses to Previous RFP Questions
• RFP 2864 - Infrastructure Adoption Mode (INFRAM) Assessment Services

Description

NYC Health + Hospitals (“the System”) is seeking a qualified vendor to provide Infrastructure Adoption Model (INFRAM) Assessment services (https://www.himss.org/maturity-models/infram/) as outlined by the Healthcare Information and Management Systems Society (HIMSS). The scope of work will include consulting services to deliver in-depth insights, assess infrastructure performance, and develop strategic recommendations for improvement across all facets of infrastructure. The assessments will involve comprehensive evaluation and advisory services focused on network, hardware, VMware, software, configurations, security, redundancy, and overall system reliability. The selected vendor will also analyze current and future use cases across the System, engaging both technical and clinical stakeholders through interviews and discovery sessions. In addition, the selected vendor is expected to provide strong project management throughout the engagement, outlining milestones, tracking achievements, identifying risks, and defining actionable next steps.

The resulting analyses are expected to produce meaningful metrics, highlight inefficiencies, and identify opportunities for improvement to enhance infrastructure performance and align with industry best practices. Deliverables will include a detailed roadmap that supports the System’s business objectives and promotes continuous maturity within the INFRAM model. The final assessment is expected to provide a clear, actionable understanding of existing gaps and infrastructure challenges, supported by data-driven recommendations that support the System’s strategic growth and operational excellence.

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541690Other Scientific and Technical Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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