Project Information

Bid Title

Mobility Eco-System CAD-AVL Planning and Passenger Information System

Issuing Agency

City of Wilsonville

Location

Oregon

Published Date

Feb 9, 2026

Closing Date

Mar 12, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Mobility Eco-System CAD-AVL Planning and Passenger Information System

Bid/RFP Status:

Open - accepting bids and proposals

Bid/RFP Due Date:

Thursday, March 12, 2026 - 3:00pm

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SMART is seeking a qualified vendor with expertise in Computer Aided Dispatch Automatic Vehicle Location (CAD-AVL) platform to support operation, reporting, dispatching, and information sharing through, both, Transit Center informational monitors, web-based application, third-party Mobile Application (App) solutions, all in an effort to cater to the diverse needs of our existing and future ridership. The desired solution should offer a seamless integration of applications that connect fixedroute and dial-a-ride demand responsive travel options and trip planning activities.

SMART’s expectation is that the successful proposer will provide comprehensive transportation information platform with capability to manage, plan, and integrate purchase services for operational staff, customer service representatives, management analytic tools, including National Transit Database (NTD) reporting features, customer-centric planning and informational functions for both fixed route and demand responsive demand delivery options. SMART desires to have one and open software platform solution to accommodate and deliver fixed- and on-demand CAD-AVL solutions.

The proposed solution should be able to integrate and push SMART (and if elected Ride Clackamas), information and CAL-AVL functions. It is the desire of SMART, and Ride Clackamas, to acquire a unified comprehensive transit information solution for neighboring jurisdictions.

The response to this RFP should encompass a comprehensive approach to integration of CAD-AVL, General Transit Feed Specifications (GTFS) Fixed, Flex, and/or Real-Time feeds, internal and thirdparty mobile application, real-time signage systems functions at Transit Center and bus stops, and facilitate current and future service planning functions.

Notice is hereby given that the deadline for proposal submission to the City of Wilsonville SMART is on Thursday, March 12, 2026, by 3:00PM PST.

The designated single point of contact for this RFP is as follows:
Diana Kotler
Transit Operations Manager
SMART
28879 SW Boberg Road
Wilsonville, OR 90707
Email: dkotler@ridesmart.com

Supporting Documents

RFP #2026-001 Mobility Eco System CAD-AVL (2 MB)

Addendum 1 - Pre-Proposal Presentation (1 MB)

Addendum 1 - Pre-Proposal Participant List (154 KB)

Response to Questions & Clarifications (184 KB)

Cost Sheet (24 KB)

Attachment Preview

REQUEST FOR PROPOSALS

RFP #2026-001

Mobility Eco-System

CAD-AVL

Planning and Passenger Information System

City of Wilsonville

South Metro Area Regional Transit

KEY RFP DATES:

Pre-Proposal Conference – January 26, 2026

Proposal Submittal Deadline – March 12, 2026

TABLE OF CONTENT

SECTION 1 - AGENCY OVERVIEW

3

SECTION 2 - PROPOSAL SUBMISSION INSTRUCTIONS

5

SECTION 3 - GENERAL INSTRUCTIONS FOR PROPOSERS

8

SECTION 4 – SCOPE OF WORK

15

SECTION 5 - EVALUATION AND SELECTION

34

ATTACHMENTS

42

CITY OF WILSONVILLE - SMART

SECTION 1 - AGENCY OVERVIEW

The City of Wilsonville (City) transportation system South Metro Area Rapid Transit (SMART) is driven

by a mission to provide dependable transportation system by delivering reliable and efficient

transportation solutions within Wilsonville, surrounding areas of Canby, Salem, and Tualatin.

Operated by the City of Wilsonville, SMART maintains a fleet of over thirty-four (34) vehicles ranging

from 40-foot buses to Compressed Natural Gas (CNG) cut-away buses to an electric trolleybus.

SMART also operates Dial-a-Ride services, to provide door-to-door on-demand services within

Wilsonville and nearby cities. SMART services are mostly fare-free. (Attachment 1 – SMART Transit

System Map).

SMART’s commitment to customers consists of providing the highest level of integrity, exceptional

customer service, a can-do spirit that fosters innovation, clear and transparent communication,

with an innate desire to serve. Our vision is to provide an accessible and inclusive public

transportation system that supports the diverse needs of the local community, while reflecting the

character and values of our constituency.

SMART passengers seek seamless connectivity and require easy access to transit options and transit-

related information. In Spring 2026, Wilsonville’s first Transit Oriented Development (TOD) will open

adjacent to Wilsonville Transit Center, with SMART’s in-person customer service assistance. The new

customer service center will provide a convenient and safe connection point for Wilsonville residents,

other transit riders, and neighboring systems. To facilitate provision of real-time passenger

information to the traveling public, SMART plans to install and operate informational monitors at the

Transit Center to provide accurate and up to-the-minute transit information.

To build regional cooperation and transit accessibility, SMART works with a consortium of small local

transit operators. Known as Ride Clackamas, this voluntary consortium represents a collective group

of Clackamas County transit agencies united to simplifying passenger experience between multiple

organizations https://rideclackamas.org/about-ride-clackamas/. It is the desire of SMART and Ride

Clackamas to work in partnership to improve transit connectivity, passenger experience and to extend

the use of the proposed technologies to all Ride Clackamas organizations. Through this procurement

process, SMART desires to allow for procurement/subscription options to Ride Clackamas

participating agencies.

In addition to the Ride Clackamas initiative, SMART has a cooperative agreement with Cherriots

service to/from the city of Salem. SMART also connects to the transit services provided by TriMet, both

bus and rail connections, and accommodates in sharing GTFS and other pertinent information tools

with TriMet to allow for regional transit planning coordination.

Request for Proposal (RFP) Overview

SMART is seeking a qualified vendor with expertise in Computer Aided Dispatch Automatic Vehicle

Location (CAD-AVL) platform to support operation, reporting, dispatching, and information sharing

through, both, Transit Center informational monitors, web-based application, third-party Mobile

Application (App) solutions, all in an effort to cater to the diverse needs of our existing and future

ridership. The desired solution should offer a seamless integration of applications that connect fixed-

route and dial-a-ride demand responsive travel options and trip planning activities.

3|Pa ge

RFP # 2026-001_MOBILITY ECO SYSTEM

____________________________________________________________________________________

SMART’s expectation is that the successful proposer will provide comprehensive transportation

information platform with capability to manage, plan, and integrate purchase services for operational

staff, customer service representatives, management analytic tools, including National Transit

Database (NTD) reporting features, customer-centric planning and informational functions for both

fixed route and demand responsive demand delivery options. SMART desires to have one and open

software platform solution to accommodate and deliver fixed- and on-demand CAD-AVL solutions.

The proposed solution should be able to integrate and push SMART (and if elected Ride Clackamas),

information and CAL-AVL functions. It is the desire of SMART, and Ride Clackamas, to acquire a

unified comprehensive transit information solution for neighboring jurisdictions.

The response to this RFP should encompass a comprehensive approach to integration of CAD-AVL,

General Transit Feed Specifications (GTFS) Fixed, Flex, and/or Real-Time feeds, internal and third-

party mobile application, real-time signage systems functions at Transit Center and bus stops, and

facilitate current and future service planning functions.

Request for Proposal (RFP) documents may be obtained on or after January 16, 2026 at Wilsonville

City Hall, located at 29799 SW Town Center Loop East, Wilsonville, Oregon 97070, or may be obtained

electronically on the City website (www.wilsonvilleoregon.gov) under “Business” by clicking on “Bids

and RFPs. The City of Wilsonville shall not be held responsible for delivery of the documents.

Proposals will be evaluated in accordance with the qualifications based selection procedures of

OAR 137-047-0260. This Project does involve federal funds. If federal funds are involved, special

federal requirements are contained within the attached draft Goods and Services Contract and must

be carefully reviewed and complied with.

SMART reserves the right to obtain clarification of any portion of a Proposal or to obtain additional

information necessary to properly evaluate a particular Proposal. Failure of a Proposer to timely

respond to such a request for additional information or clarification may result in a finding that the

Proposer is non-responsive and consequent rejection of the Proposal.

SMART may obtain information from any legal source for clarification of any Proposal. SMART need

not inform the Proposer of any intent to perform additional research in this respect or of any

information thereby received. SMART may perform, at its sole option, investigations of any Proposer.

Information may include, but shall not necessarily be limited to, current litigation and contracting

references. All such documents, if requested by SMART, become part of the public record and may

be disclosed accordingly.

SMART reserves the right to request revisions of any Proposal after the date and time due and before

award for the purpose of obtaining best and final offers.

END OF SECTION

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RFP # 2026-001_MOBILITY ECO SYSTEM

____________________________________________________________________________________

SECTION 2 - PROPOSAL SUBMISSION INSTRUCTIONS

2.01 PROPOSAL SUBMISSION

Notice is hereby given that the deadline for proposal submission to the City of Wilsonville

SMART is on Thursday, March 12, 2026, by 3:00PM.

2.02 PRE-PROPOSAL CONFERENCE (NON-MANDATORY)

A non-mandatory pre-proposal conference is scheduled for January 26, 2026, at 1:30 p.m. PST.

Prospective proposers have the option to attend either in person or virtually.

In-person Attendance:

Address: 29799 SW Town Center Loop E, Wilsonville, OR, 97070

Venue: Willamette River Conference Room Transit Conference Room

Virtual Attendance via TEAMs:

Join the meeting now

Meeting ID: 278 418 906 970 91

Passcode: Mu9c7Jp6

The Pre-Proposal Conference presentation will be made available on January 26, 2026.

2.03 COMMUNICATIONS

All communications related to this RFP up to the question-and-answer deadline must be submitted

in writing to Diana Kotler at dkotler@ridesmart.com. Responses to queries or requests for

clarification will be shared via electronic mail.

Proposers are required to submit questions no later than January 30, 2026, by 5:00 p.m. PST, as per

the specified guidelines.

Any modifications to the RFP, technical specifications, or requirements will be communicated

through the issuance of an Addendum, which will be provided to all participating proposers via the

electronic mail.

Proposers are cautioned that oral communications, including opinions, comments, explanations, or

responses to questions, etc. are not considered binding by SMART. Additionally, proposers are

advised not to initiate contact with SMART staff, except those identified in this RFP, regarding any

aspect of this solicitation.

2.04SINGLE POINT OF CONTACT (SPC)

The designated single point of contact for this RFP is as follows:

Diana Kotler

Transit Operations Manager

SMART

28879 SW Boberg Road

Wilsonville, OR 90707

Email: dkotler@ridesmart.com

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Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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