Project Information

Bid Title

J065--Lynx System Technical Support Services

Issuing Agency

VETERANS AFFAIRS, DEPARTMENT OF

Location

N/A

Published Date

Aug 18, 2026

Closing Date

Aug 21, 2026

Government Level

Federal

Status

Closed

Ref. #

36C25926Q0717

Original Source

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Bid Inquiries

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Bid Documents

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Set Aside

Total Small Business Set-Aside (FAR 19.5)

Project Description

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J065--Lynx System Technical Support Services

Active

Contract Opportunity

Notice ID

36C25926Q0717

Related Notice

Department/Ind. Agency

VETERANS AFFAIRS, DEPARTMENT OF

Sub-tier

VETERANS AFFAIRS, DEPARTMENT OF

Office

NETWORK CONTRACT OFFICE 19 (36C259)

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General Information View Changes

• Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
• Updated Published Date: Aug 18, 2026 11:15 am MDT
• Original Published Date: Aug 10, 2026 03:41 pm MDT
• Updated Date Offers Due: Aug 21, 2026 10:00 am MDT
• Original Date Offers Due: Aug 14, 2026 10:00 am MDT
• Inactive Policy: Manual
• Updated Inactive Date: Sep 20, 2026
• Original Inactive Date: Sep 13, 2026
• Initiative:
  • None

Classification View Changes

• Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
• Product Service Code: J065 - MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES
• NAICS Code:
  • 561621 - Security Systems Services (except Locksmiths)
• Place of Performance:
  Department of Veterans Affairs Grand Junction VAMC Grand Junction , 81501
  USA

Description View Changes

This request is for the continued software support and maintenance of the existing Lynx Duress & Mass Notification System currently deployed at the VA Western Colorado Health Care System main hospital and associated telehealth and leased spaces. These services are required to ensure uninterrupted operation, system reliability, and staff safety by maintaining the existing Lynx alarm infrastructure. The services will be utilized solely for ongoing support of the current system; no new system installation or expansion is included in this request.

The Lynx Duress & Mass Notification System is a proprietary system developed, owned, and licensed exclusively by Lynx Systems. The software, server architecture, licensing, updates, and technical support are vendor-controlled and not authorized for third-party maintenance or support.

Only Lynx Systems can:
Provide authorized software updates, patches, and fixes
Maintain system compatibility and functionality
Ensure alarm processing integrity and emergency notification reliability
Preserve vendor support and system operability

Use of any other vendor would void manufacturer support, introduce system incompatibilities, and create unacceptable operational and safety risks. Replacement of the existing system would require a complete system overhaul, retraining of staff, and significant additional costs and downtime. Therefore, no other supplies or services can meet the agency s requirements.

Attachments/Links

Contact Information

Contracting Office Address

• 6162 S WILLOW DR SUITE 300
• Greenwood Village , CO 80111
• USA

Primary Point of Contact

• Charles Morton
• charles.morton@va.gov
• Phone Number 307-433-3739

Secondary Point of Contact

History

• Aug 18, 2026 11:15 am MDTCombined Synopsis/Solicitation (Updated)
• Aug 10, 2026 03:50 pm MDT Combined Synopsis/Solicitation (Updated)
• Aug 10, 2026 03:41 pm MDT Combined Synopsis/Solicitation (Original)

Commodity Codes

• FSC JMaintenance, Repair, and Rebuilding of Equipment

• NAICS 561621Security Systems Services (except Locksmiths)

Related bids

Aug 10, 2026	[Combined Synopsis/Solicitation (Updated)] J065--575- Lynx System Technical Support Services - Base +4 / 575-26-3-5075-0020 (VA-26-00040261)
Aug 19, 2026	[Combined Synopsis/Solicitation (Updated)] J065--Lynx System Technical Support Services

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