Project Information

Bid Title

RFP for Professional Services for 2026 AMI Customer Facing Portal

Issuing Agency

Santa Fe Irrigation District

Location

California

Published Date

Apr 13, 2026

Closing Date

May 11, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Bid Title:	RFP for Professional Services for 2026 AMI Customer Facing Portal
Category:	Administration and Finance Services
Status:	Open
Additional Status Information:	See "Related Documents" tab

Description: REQUEST FOR PROPOSALS Professional Services for 2026 AMI Customer Facing Portal I. INTRODUCTION The Santa Fe Irrigation District (District) is seeking proposals from qualified firms (firm) for a new Automated Meter Infrastructure (AMI) customer & utility facing portal (Portal). This Portal will be utilized by District customers to view, track, and estimate their billing(s) for their potable water use & for the District to track water use information. This Request for Proposals (RFP) describes the project, the required scope of services, the consultant selection process, and the minimum information that must be included in the proposal. Failure to submit information in accordance with the RFP requirements and procedures may be cause for disqualification. The District reserves the right to waive minor proposal deviations or omissions at its sole discretion. II. GENERAL INFORMATION There is no express or implied obligation for the District to reimburse responding firms for any expenses incurred in preparing proposals in response to this request. Materials submitted by respondents are subject to public inspection under the California Public Records Act (Government Code Sec. 6250 et seq.), unless exempt. The District reserves the right to retain all proposals submitted and to use any ideas in a proposal regardless of whether the proposer is selected. Submission of a proposal indicates acceptance by the firm of the conditions contained in this Request for Proposals, unless clearly and specifically noted in the proposal submitted and confirmed in the contract between the District and the firm selected. Interested parties may obtain additional information about the AMI program on the District’s website: www.sfidwater.org . III. DISTRICT & AMI BACKGROUND The District was formed in 1923 and supplies water to approximately 19,600 customers via 7,000 meters on 10,300 acres of land in northern San Diego County through approximately 170 miles of pipeline. The District’s service area comprises the City of Solana Beach and the communities of Fairbanks Ranch and Rancho Santa Fe. The population of Solana Beach is denser than the inland communities and, therefore, the per capita use is lower. Fairbanks Ranch and Rancho Santa Fe are larger inland warmer temperature zones with larger irrigation users. The AMI program was one of the most significant capital improvement programs for the District, as it provided enhanced tools for both District and customer use. With an increased emphasis on water conservation in California, the AMI system provides greater information to the customer to track their water consumption, including their ability to determine leaks and adjust consumption patterns, among others. Additionally, the AMI system enables the District to be able to read meters more efficiently, safely, and timely, in addition to the ability to monitor water use for better planning purposes. In June 2016, the District Board of Directors (Board) approved the implementation of a six-phase program to replace the District’s approximately 7,500 manual read meters with a fixed base automated metering system. The Board also approved a sole source purchase and installation utilizing Sensus equipment. Aqua Metric is the authorized vendor for Sensus equipment in the area and was responsible for primary installation of meters and other equipment. The sixth and final phase of the AMI program was completed in July 2021. IV. PROJECT DESCRIPTION The District currently employs the standard Sensus customer-facing portal for its ratepayers use. Additionally, District Staff also utilizes the standard Sensus utility-facing portal for AMI maintenance information reports. The District is seeking to replace the customer-facing portion and supplement the utility-facing portion through information reporting / analytics functions from the most qualified firm. The most qualified firm will be awarded a two-year (2) contract, with three (3) one-year renewal options at the District’s discretion. V. PRE-SUBMITTAL ACTIVITIES All communications relating to the RFP should be directed to: Mackenzie Christie, Management Analyst For security reasons, you must enable JavaScript to view this E-mail address. There will be no pre-proposal meeting for this project. Please address all questions relating to the RFP and any requests for a demonstration of the current standard Sensus platform to Mackenzie Christie by April 23, 2026. 1. Due Date and Delivery Electronic proposals marked “Request for Proposals for the “2026 AMI Customer Facing Portal Proposal” must be sent to Mackenzie Christie via email to For security reasons, you must enable JavaScript to view this E-mail address. : Time: 2:00 p.m. PDT Date: Wednesday, May 11, 2026 Proposals received after this time will not be accepted. Faxed and hardcopy proposals will not be accepted. 2. Questions Concerning Proposals Requests for interpretation, clarification and/or explanation regarding any aspect of this RFP must be received in writing by District no later than 2:00 P.M. (PDT), Wednesday, April 23, 2026. Questions must be sent to the attention of Mackenzie Christie, Management Analyst, via e-mail to For security reasons, you must enable JavaScript to view this E-mail address. . Questions submitted via e-mail shall contain the following title in the Subject line: 2026 AMI Customer Facing Portal - RFP Question. Questions will not be accepted by telephone. Any questions received after this date may not receive a response. All responses to questions will be sent to all Proposers. 3. Project Schedule The solicitation, receipt and evaluation of proposals and the selection of the provider of Professional Services will correspond to the following schedule: Release of RFP April 13, 2026 Question Deadline April 23, 2026 Proposal(s) Due Date May 11, 2026 Short List Candidates notified May 13, 2026 Online Portal demonstration to District Staff – Short List Candidates May 18, 2026 Best & Final Offer with Short List candidates May 21, 2026 Admin & Finance Committee Portal Presentation & Contract Review June 9, 2026 Board of Directors Portal Presentation & Contract Approval June 18, 2026 AMI portal integration begins July 1, 2026 *(Note: dates are subject to change) Publication Date/Time: 4/13/2026 11:15 AM Closing Date/Time: Open Until Contracted Submittal Information: Mackenzie Christie, Management Analyst at mchristie@sfidwater.org Bid Opening Information: May 11, 2026 @ 2:00 PM (PDT) Contact Person: Mackenzie Christie, Management Analyst mchristie@sfidwater.org Download Available: See "Related Documents" tab Plan & Spec Available: See "Related Documents" tab Business Hours: 8:00 a.m. - 4:00 p.m. Qualifications: See "Related Miscellaneous: See "Related Documents" tab Related Documents: RFP for 2026 AMI Portal

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Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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