Project Information

Bid Title

RFP for PERMIT, LICENSE, & ASSET MANAGEMENT SYSTEM

Issuing Agency

City of Bismarck

Location

North Dakota

Published Date

Feb 25, 2026

Closing Date

Apr 10, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:	RFP for PERMIT, LICENSE, & ASSET MANAGEMENT SYSTEM
Category:	IT/GIS
Status:	Open

Description: The City of Bismarck is seeking proposals for a comprehensive, cloud-hosted software solution to support permitting, licensing, inspections, code enforcement, and related regulatory workflows across multiple City departments. In addition, the City is seeking solutions that can support enterprise Asset Management and Work Order Management, either as integrated components of the same platform or as a standalone system that interoperates with the permitting and licensing solution. The purpose of this procurement is to replace fragmented legacy systems and manual processes with modern, integrated software solutions that improve regulatory compliance, operational efficiency, data integrity, and public access to City services. The selected solution(s) must support the full lifecycle of permits and licenses—from application and review through inspection, enforcement, renewal, and closeout—while also enabling the tracking and management of City assets, service requests, inspections, and reactive and preventive maintenance work orders. This initiative aligns with the City’s strategic objectives for digital transformation, improved customer service, and data-driven decision-making. The proposed solution(s) must support complex, multi-departmental workflows, accommodate evolving regulatory requirements, and scale with the City’s anticipated growth, while allowing flexibility in system architecture to support either a unified platform or best-of-breed integrated solutions. Publication Date/Time: 2/25/2026 12:00 AM Closing Date/Time: 4/10/2026 11:59 PM Submittal Information: City of Bismarck Administration, 221 N 5th St, Bismarck, ND Contact Person: Rachele Hall Senior Systems Analyst P.O. Box 5503 221 N 5th, Bismarck ND 58501 rhall@bismarcknd.gov Qualifications: Key objectives of this procurement include: •        Modernizing Regulatory Processes Provide a unified system for managing permits, licenses, inspections, and code enforcement activities, reducing reliance on paper-based and disconnected systems. •        Improving Public Access and Transparency Deliver a secure, user-friendly online portal that allows residents, contractors, and businesses to apply for permits and licenses, track application status, schedule inspections, make payments, and access historical records with minimal barriers to entry. •        Supporting Complex Departmental Workflows Accommodate multi-step, multi-department plan review processes; conditional approvals; inspection dependencies; and automated license renewal workflows aligned with City and State requirements. •        Enabling Mobile and Field Operations Provide full-featured mobile access for field staff, including offline functionality, photo capture and annotation, GIS-based workflows, and real-time synchronization. •        Ensuring Data Integrity, Security, and Compliance Support role-based security, audit trails, records retention requirements, and integration with existing City systems, including GIS and financial platforms. •        Providing Long-Term Flexibility and Interoperability Support open standards, APIs, and integration capabilities to allow future system expansion, third-party integrations, and potential alignment with enterprise asset management or work order systems. The City recognizes that enterprise Asset Management and Work Order Management functionality may be delivered through a standalone solution separate from the permitting and licensing platform. Proposers may include asset-related functionality as an integrated component or as a tightly integrated third-party solution; however, the primary focus of this RFP is regulatory and permitting operations. Vendors must clearly identify which components are native to their platform and which are provided through integrations. This procurement represents a foundational step toward implementing a unified regulatory platform that supports the City of Bismarck’s long-term vision for responsive governance, regulatory accountability, and enhanced service delivery to residents, businesses, and development partners. Related Documents: Permit License Asset Mgmt - RFP

Attachment Preview

REQUEST FOR PROPOSALS:

PERMIT, LICENSE, &

ASSET

MANAGEMENT

Issued:

February 25, 2026

Proposals Due: April 10, 2026 at 5:00 p.m. CST

City of Bismarck

221 North 5th Street

P.O Box 5503

Bismarck, ND 58506

Table of Contents

Summary ......................................................................................................................... 1

Purpose for Request ........................................................................................................2

Scope of Work ................................................................................................................. 3

Platform requirements ..................................................................................................3

Permit, licensing and land management Core Platform & Architecture ....................... 4

Asset Management and Work Order Management System .........................................6

Reporting and Analytics ............................................................................................... 8

Project Budget ................................................................................................................. 8

Project Contract (if applicable) .........................................................................................9

Community Profile ......................................................................................................... 10

Resources ......................................................................................................................10

Schedule of Process ......................................................................................................11

Submittal Instructions .................................................................................................... 11

Required Proposal Contents ..........................................................................................12

Demonstrations ..............................................................................................................13

General Demonstration Topics .................................................................................. 13

Engineering / Land Development ...............................................................................13

Building Inspections ................................................................................................... 13

Planning ..................................................................................................................... 13

Administration ............................................................................................................ 13

Environmental Health .................................................................................................14

Fire Department ......................................................................................................... 14

Public Works (Streets, Forestry, Storm Water, Industrial Pretreatment) ....................14

Mobile Application ......................................................................................................14

Customer Portal ......................................................................................................... 14

Asset Management and Work Order Management (if proposed) ...............................14

Evaluation Criteria ......................................................................................................... 14

Other Information ...........................................................................................................17

Modifications to the Request ......................................................................................17

Multiple Award Reservation ....................................................................................... 17

Communications ........................................................................................................ 17

Responsibility for Proposal Preparation ..................................................................... 18

Civil Rights ................................................................................................................. 18

No Conflict of Interest .................................................................................................18

Open Records/Proprietary Information ...................................................................... 18

Ownership of Project Materials .................................................................................. 19

Summary

Request for Proposals (RFP):

Permit, License & Asset Management

RFP Schedule:

Event/Process

RFP Issued

Deadline for Questions

Date(s)

February 25th, 2026

March 20th, 2026 at 5:00 p.m. CST

Date Questions will be answered through

March 27th, 2026 at 5:00 p.m. CST

and addendum posted on the city website.

Proposal Deadline

April 10th, 2026 at 5:00 p.m. CST

Firm interviews and evaluation period.

Interviews may be conducted in-person or

remotely.

April 20th – April 25th, 2026

Selection of proposal by City Commission. May 12th, 2026

Any interested individual or party may request to be on an email list to receive updates

on the RFP process, including addenda to the RFP if any are issued. The City may alter

this RFP at any time.

Submittal Instructions :

Proposals must be received by the City of Bismarck no later than 5:00 p.m. CST on April

10th, 2026. Proposals received after this deadline will not be accepted.

Send proposals and direct questions regarding the RFP to:

Rachele Hall

Senior Systems Analyst

P.O. Box 5503

221 N 5th, Bismarck ND 58501

rhall@bismarcknd.gov

1

Purpose for Request

The City of Bismarck is seeking proposals for a comprehensive, cloud-hosted software

solution to support permitting, licensing, inspections, code enforcement, and related

regulatory workflows across multiple City departments. In addition, the City is seeking

solutions that can support enterprise Asset Management and Work Order Management,

either as integrated components of the same platform or as a standalone system that

interoperates with the permitting and licensing solution.

The purpose of this procurement is to replace fragmented legacy systems and manual

processes with modern, integrated software solutions that improve regulatory

compliance, operational efficiency, data integrity, and public access to City services.

The selected solution(s) must support the full lifecycle of permits and licenses—from

application and review through inspection, enforcement, renewal, and closeout—while

also enabling the tracking and management of City assets, service requests,

inspections, and reactive and preventive maintenance work orders.

This initiative aligns with the City’s strategic objectives for digital transformation,

improved customer service, and data-driven decision-making. The proposed solution(s)

must support complex, multi-departmental workflows, accommodate evolving regulatory

requirements, and scale with the City’s anticipated growth, while allowing flexibility in

system architecture to support either a unified platform or best-of-breed integrated

solutions.

Key objectives of this procurement include:

 Modernizing Regulatory Processes

Provide a unified system for managing permits, licenses, inspections, and code

enforcement activities, reducing reliance on paper-based and disconnected

systems.

 Improving Public Access and Transparency

Deliver a secure, user-friendly online portal that allows residents, contractors,

and businesses to apply for permits and licenses, track application status,

schedule inspections, make payments, and access historical records with

minimal barriers to entry.

 Supporting Complex Departmental Workflows

Accommodate multi-step, multi-department plan review processes; conditional

approvals; inspection dependencies; and automated license renewal workflows

aligned with City and State requirements.

 Enabling Mobile and Field Operations

Provide full-featured mobile access for field staff, including offline functionality,

photo capture and annotation, GIS-based workflows, and real-time

synchronization.

 Ensuring Data Integrity, Security, and Compliance

Support role-based security, audit trails, records retention requirements, and

integration with existing City systems, including GIS and financial platforms.

 Providing Long-Term Flexibility and Interoperability

2

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541513Computer Facilities Management Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services

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