Project Information

Bid Title

Reservations, Call Ctr, Property Mgmt, POS System

Issuing Agency

State Government of Georgia

Location

Georgia

Published Date

Mar 13, 2026

Closing Date

Apr 16, 2026

Government Level

State & Local

Status

Closed

Ref. #

46200-DNR0000836

Original Source

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Bid Documents

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Project Description

Event ID	Event Title	Government Entity	Start Date (ET)	End Date (ET)
46200-DNR0000836	Reservations, Call Ctr, Property Mgmt, POS System	Natural Resources, Department Of	Mar 13, 2026 @ 04:32 PM	Apr 16, 2026 @ 02:00 PM

Reservations, Call Ctr, Property Mgmt, POS System

Start Date: Mar 13, 2026 @ 04:32 PM ET

End Date:
Apr 16, 2026 @ 02:00 PM ET

Event ID: 46200-DNR0000836

Event Type: RFP

Event Status: Open

Purchase Type: Agency Contract

Category Type: Info Technology

Government Type: state

Fiscal Year: 2026

Description

Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §50-5-50 et seq.), this electronic Request for Proposals (¿eRFP¿) is being issued to establish a contract with a qualified supplier who will provide Reservations, Call Center, Property Management, and Point of Sale System to the Department of Natural Resources (hereinafter, ¿the State Entity¿) as further described in this eRFP.

The overall purpose of this Request for Proposal is to obtain the services of a contractor to manage customer information requests and reservations for the use of facilities in the Georgia State Parks system, including the golf courses, while providing the point of sale, reporting, and property management elements detailed in the Master Standards document. Reservations will be made available through three sales channels (call center, website, and at individual field sites), with the contractor providing the required applications, hardware, connectivity, office space, and staff.

Please note that your company must be registered in Team Georgia Marketplace to fully view and respond to this bid. For more details on registering and bidding, please click on the ¿Quick Reference Guide¿ link at the top of this bid announcement on the Georgia Procurement Registry.

Also, it is extremely important that you fully read the eRFP Instructions posted with this bid.

If you experience any technical difficulties in responding to the bid or accessing any bid documents, please contact the Team Georgia Marketplace Help Desk at (404)657-6000.

The State of Georgia advises that prospective bidders periodically check the website for modifications to bid documents. The State of Georgia is not responsible for a prospective bidder¿s misunderstanding of the bid solicitation or nonresponsive bid due to failure to check the website for updates or amendments to bid documents, and/or other information regarding the bid.

NIGP Codes

Code	Description
20966	Point of Sale (POS) Software, Mainframes and Servers
91520	Call Center Services
91549	High Volume, Telephone Call Answering Services (See 915-05 for Low Volume Services)
91551	Information Highway Electronic Services: Internet, Ethernet, World Wide Web, Virtual Tours, Including Construction Renderings, etc.
91829	Computer Software Consulting
91832	Consulting Services (Not Otherwise Classified)
95878	Property Management Services
96156	Program and Project Development and Management Services (Inactive, please see commodity code 958-77 effective January 1, 2016)

BuyerContact:

Rhonda Henslee 404/463-2062
rhondam@dnr.state.ga.us

404/463-2062

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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