Project Information

Bid Title

Interactive Queuing Management System

Issuing Agency

Broward County

Location

Florida

Published Date

Nov 5, 2025

Closing Date

Nov 19, 2025

Government Level

State & Local

Status

Closed

Ref. #

TRN2131041B1

Original Source

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Bid Documents

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Project Description

Project: Interactive Queuing Management System

Ref. #: TRN2131041B1

Department: FASD - Purchasing

Type: ITB

Status:

Open

Open Date: Nov 5th 2025, 10:00 AM EST

Questions Due Date: Nov 14th 2025, 5:00 PM EST

Contact Information: Kelly Coughlin (Primary), Sonia Lovett(Alternate), KCoughlin@broward.org, SLovett@broward.org

Close Date: Nov 19th 2025, 5:00 PM EST

Contract Duration:

Open-End: One-Year Initial

Contract Renewal:

Four One-Year Renewals

Bid Validity:

120 Days

Bonding Required:

No

Total Amount of Pass-Thru Allowance (Initial Term or Fixed):

0

OESBD Designation Goal Participation Type (Non-Multi):

No Goal

OESBD Designation Goal Participation Type (Multi):

No Goal

Goal Assigned Percentage (0 if No Goal):

0

Public Works/Construction:

No

Project Description: This open-end, multi-year contract is to provide a web-based queuing management system (QMS) application for the Broward County Consumer Protection Division and various other Broward County agencies that may have need of these services and/or products in accordance with the Specifications and Requirements.
Office of Economic and Small Business Development Requirements: Not applicable to this solicitation.
Questions and Answers: The County provides a specified time for Vendors to ask questions and seek clarification regarding the solicitation requirements. All questions or clarification inquiries must be submitted through BPRO by the Questions due date. The County will respond to questions in BPRO (Messages section).
Submittals: Vendor MUST submit its solicitation response electronically through BPRO and receive a Submission Receipt. It is solely the Vendor’s responsibility to ensure its response is submitted and received through BPRO by the closing date and time. The County will not consider solicitation responses received by other means. Vendors are encouraged to submit in advance of the closing date and time. Refer to the Purchasing Division website or contact support@gobonfire.com for submittal instructions. In the event that the Vendor is having difficulty submitting a document, immediately notify the Purchasing Agent and then contact support@gobonfire.com for technical assistance.

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services

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