Project Information

Bid Title

Criminal Justice Information Exchange Addendum 2

Issuing Agency

State of Vermont

Location

Vermont

Published Date

Jun 12, 2026

Closing Date

Jun 26, 2026

Government Level

State & Local

Status

Closed

Original Source

Join to Access Full Details

Bid Inquiries

Join to Access Full Details

Bid Documents

Join to Access Full Details

Project Description

TITLE	QUESTIONS DUE	ANSWERS POSTED	DUE DATE	NO POSTING AFTER
Criminal Justice Information Exchange Additional Documents Addendum 1 Addendum 2	05/20/2026 04:30PM	Questions Answered & Bidders Conference CJIX. (06/12/2026)	06/26/2026 04:30PM

Attachment Preview

Agency of Administration

Department of Buildings and General Services

Office of Purchasing and Contracting

133 State Street, 5th Floor

Montpelier, VT 05633

June 12, 2026

Criminal Justice Information Exchange

Addendum #2

1. A revised Q&A document has been posted which includes questions that were answered

during the bidders’ conference. It is attached to this addendum and an Excel version can be

downloaded from the bid listing website: http://www.bgs.state.vt.us/pca/bids/bids.php

End of Addendum #2

Kyle Emerson

State Purchasing Agent II

kyle.emerson@vermont.gov

(802) 249-7394

QUESTIONS AND ANSWERS

6/12/2026

#

Reference

Criminal Justice Information Exchange

Question

Answer

1. Please provide the approximate annual transaction volume, number of

1

connected agencies, and simultaneous terminal sessions the new CJIX solution

must support to allow sizing of cloud infrastructure and network bandwidth.

1,800 active users. 140 agencies (mix of municipalities, state, and federal agencies). 315

Messenger Stations in the State.

2

3

4

5

6 System

2. Will the State accept CJIS compliance letters of attestation from a FedRAMP

Moderate baseline pending final CJIS audit, or must the proposed SaaS

environment already host live CJIS production workloads at contract award?

The State does not understand the question, and is open to hearing clarification at the

Bidder's Conference

3. What is the current platform/vendor for the legacy message switch and

criminal history database, and will the State provide data schemas, interface

specifications, and database export scripts to facilitate migration and parallel- Vendor = CPI, Platform = OpenFox. We will facilitate data migration to the extent that we

run testing?

can.

4. Please confirm the relative weighting of technical approach, vendor

experience/past performance, and cost in the best-value evaluation

methodology.

While exact values cannot be provided, each will have significance during evaluation.

5. Does the State expect a single “big-bang” cutover or will modules (e.g.,

NCIC/NLETS switch, CCH, admin tools) be accepted in staggered releases? If

phased, please supply the desired sequence and target go-live dates for each

module.

Given the current co-location of the switch and CCH, a single cutover is preferred.

· What operating system is used by the current system (e.g. Windows server,

Linux. IBM AIX, etc.)?

The current system runs on Linux

7 System

· What local files (e.g. ORI lists or system assistance help files) are stored in

the current system, outside the normal configuration elements (e.g. Device

Name, user identification and permissions, etc.)?

Please clarify the question -- vendors use different configuration methodologies.

8 Client Interfaces

9 Client Interfaces

10 Client Interfaces

· Does the current system support stand-alone interactive clients? If so, what

is the application (or applications) used? Do these applications provide data

streams in legacy text formats (e.g., Dot-Slash)

format (e.g., GJXDM, NIEM, OFML, etc.)?

or

XML?

If

XML,

what

is

the

XML

Yes, the current system's

which uses OFML.

primary

stand-alone

interactive

client

is

OpenFox

Messenger,

· What data stream strategy is used by computer to computer interfaces Yes, the current system supports computer to computer interfaces with Motorola's Flex,

such as city CAD or RMS, etc. (e.g. Dot-Slash) or XML? If XML is used, what is the Crosswind's Valcour, WatchSystems' OffenderWatch, and CRASH Services' WebCrash. The

XML overall format (e.g. GJXDM, NIEM, OFML, etc.)?

interfaces use XML -- primarily OFML

· What communications strategy is used (Web Service, TCP sockets, Telnet,

etc.)?

The current system uses a mix of Web Services and TCP sockets.

11 Client Interfaces

· Please provide an Interface

detailing the messages used.

Control

Document

(ICD)

or

Message

Key

book

Defined in the NICS Manual, the

Fingerprint File Operational and

NCIC Operator's Manual, NLETs User Guide, National

Technical Manual NGI-DOC-90034-2.0, VTCCH, VTDMV

12

Data Source Interfaces - Vermont

Department of Motor Vehicles (DMV)

VT TRIPS

· What is the communication strategy (e.g. TCPIP sockets, Web Services, IBM

LU6.2, etc.)?

The DMV interface uses secure Web Services (HTTPS) for communication.

13

Data Source Interfaces - Vermont

Department of Motor Vehicles (DMV)

VT TRIPS

·

XML

What is the

is used, what

data stream strategy (e.g. legacy text

is the XML overall format (e.g. GJXDM,

formats, XML, etc.)?

NIEM, OFML, etc.)?

If

The DMV interface

transmission.

uses

the

NIEM

XML

standard

with

an

OFML

wrapper

for

data

14

Data Source Interfaces - Vermont

Department of Motor Vehicles (DMV)

VT TRIPS

· Please provide an Interface Control Document (ICD) detailing the messages

used.

Documentation for specific interfaces and messages will be provided to the winning bidder.

· What is the data stream format used (e.g. Nlets string, Nlets GJXDM, Nlets

15 Nlets

NIEM)?

The Nlets interface uses Nlets NIEM.

· Are responses sent in standard formats such as CANDLE for requests for

16 Nlets

driver and vehicle information from the Vermont DMV?

The Nlets responses use the CANDLE 3.0/2.0 format.

National Crime Information Center · What is the communication strategy (e.g. TCPIP sockets, Web Services, IBM

17 (NCIC)

LU6.2, etc.)?

The NCIC intertace uses TCPIP sockets.

National Crime Information Center · What data stream format is used for NCIC Hot Files messages (legacy dot-

18 (NCIC)

slash or NCIC NIEM XML)?

The NCIC interface uses legacy dot-slash (NCIC 2000) format for NCIC hot files messages.

National Crime Information Center · What data stream format is used for NICS messages (legacy dot-slash or

19 (NCIC)

NCIC NIEM XML)?

The NCIC interface uses legacy dot-slash (NCIC 2000) format for NICS messages.

National Crime Information Center

20 (NCIC)

Vermont Criminal Conviction Record

21 Internet Service (VCCRIS)

· What data stream format is

Criminal History responses and NICS

used for asynchronous

responses (legacy text or

responses such as

NCIC NIEM XML)?

The NCIC interface uses legacy dot-slash (NCIC 2000)

for Criminal History responses and NICS responses.

format

for

asynchronous

responses

like

· What is the communication strategy (e.g. TCPIP sockets, Web Services, IBM The VCCRIS interface currently uses TCPIP sockets for communication, but we'd prefer a

LU6.2, etc.)?

modern web service.

Vermont Criminal Conviction Record

22 Internet Service (VCCRIS)

· What is the data stream strategy (e.g. legacy text formats, XML, etc.)? If

XML is used, what is the XML overall format (e.g. GJXDM, NIEM, OFML, etc.)? The VCCRIS interface uses legacy dot-slash (NCIC 2000) format for data transmission.

Vermont Criminal Conviction Record · Is biometric information passed through the current system from live scan

23 Internet Service (VCCRIS)

devices? If so, what data types and format (e.g. NIST)?

The VCCRIS interface does not process biometric data.

Vermont Criminal Conviction Record · Please provide an Interface Control Document (ICD) detailing the messages The VCCRIS interface sends and receives only a single message type. More detail will be

24 Internet Service (VCCRIS)

used.

provided to the winning bidder.

Automated Fingerprint Identification · What is the communication strategy (e.g. TCPIP sockets, Web Services, IBM

25 System (AFIS)

LU6.2, etc.)?

The AFIS interface uses secure TCPIP sockets (SSL) for communication.

26

Automated Fingerprint Identification

System (AFIS)

· What is the data stream strategy (e.g. legacy text formats, XML, etc.)? If

XML is used, what is the XML overall format (e.g. GJXDM, NIEM, OFML, etc.)? The AFIS interface uses SFTP to transfer data between the current system and AFIS.

27

Automated Fingerprint Identification

System (AFIS)

· Is biometric information passed through the current system

devices? If so, what data types and format (e.g. NIST) are used?

from

live

scan

Tenprint data and mugshot

using NIST format.

image

data

are

processed

and

transmitted

by

the

current

system

Automated Fingerprint Identification · Please provide an Interface Control Document (ICD) detailing the messages

28 System (AFIS)

used.

Documentation for specific interfaces and messages will be provided to the winning bidder.

Computer Aided Dispatch/Records

29 Management System (CAD/RMS)

· What is the communication strategy (e.g. TCPIP sockets Web Services, IBM

LU6.2, etc.)?

CAD/RMS systems interface with the existing VLETS system using TCPIP for communication.

Computer Aided Dispatch/Records

30 Management System (CAD/RMS)

· What is the data stream strategy (e.g. legacy text formats, XML, etc.)? If

XML is used, what is the XML overall format (e.g. GJXDM, NIEM, OFML, etc.)? CAD/RMS systems interface with the existing VLETS system using OFML XML.

Computer Aided Dispatch/Records

31 Management System (CAD/RMS)

Mugshot application – the MugShot

32 application

· Please provide an Interface Control Document (ICD) or Message Key book

detailing the messages used.

Documentation for specific interfaces and messages will be provided to the winning bidder.

· What is the communication strategy (e.g. TCPIP sockets, Web Services, IBM

LU6.2, etc.)?

The mugshot application is a Web Service using HTTP.

Mugshot application – the MugShot

33 application

Mugshot application – the MugShot

34 application

Mugshot application – the MugShot

35 application

36

· What is the data stream strategy (e.g. legacy text formats, XML, etc.)? If

XML is used, what is the XML overall format (e.g. GJXDM, NIEM, OFML, etc.)? The mugshot application's backend communicates directly with the CCH DB.

· What image formats are used

binary or Base64 XML, Unisys USBO

(e.g. JPG raw

binary, etc.)?

JPG

in

binary,

Datamaxx

DSEO

The mugshot application uses a local repository of JPEG images saved by the AFIS

integration. The images are retreived from AFIS in NIST format but stored and transmitted

Mugshot application users as JPEG binary streams.

to

· Please provide an Interface Control Document (ICD) or Message Key book

detailing the messages used.

Documentation for specific interfaces and messages will be provided to the winning bidder.

Would the State consider alternative commercially reasonable approaches to

the Service Credit requirements, including mutually agreed contractual remedies

and service level provisions in lieu of the prescribed service credit structure

outlined in the RFP?

Yes

CJIS Companion Requirements – Line

37 28, Section 3.2.8

Missing requirements

CJIS Companion Requirements – Line

38 35, Section 3.2.10

Missing requirements

1. Would the state of Vermont be open to having the solution hosted in the

39

State’s cloud tenant, operated and managed by the vendor?

not a requirement, it stands as a heading for 3.2.9. 3.2.9: An orderly approach to security

responsibilities requires personnel to track authorized users, document system connections,

enforce screening requirements, verify security controls, and promptly report incidents.

Vendors can achieve this by maintaining inventories, updating system documentation,

following State screening policies, performing control evaluations, and ensuring staff

understand incident reporting expectations

missing requirement, no response

Yes, provided the vendor ensures the solution in the cloud environment complies with CJIS

Security Policy.

2. Is the state of Vermont open to purchasing software/cloud subscription on a

separate contract (via the State’s reseller of choice) and contracting with the

vendor only for the service? (The vendor will provide the State specification of

40

the software that needs to be purchase, buying through a state contract is

anticipated to be financially advantageous to the State.)

The state will consider legal procruement methods that meet the functional and nonfunction

requirements of this initiative.

1. The RFP indicates a contract start date of July 1, 2027 with a 12-month

41

implementation period. Does this timeline apply to Scope E (Procurement and

Contracting)? Please clarify how procurement activities required to support

CJIX implementation would be executed prior to that date. Alternatively, is an

earlier start anticipated for Scope E?

The contract start date represents the beginning of the Execution Phase, as procurement

and contracting (creating the contract) will need to be completed ahead of this date. The

team expects vendors to work on a minimal basis with the State to effect a completed and

reiewed contract.

2. The Bidder Response Form appears oriented toward solution

42

implementation scopes (e.g., technology capabilities, functional/system

requirements). For vendors bidding solely on Scope E (Procurement and

Contracting), can the State clarify which sections of the Bidder Response Form

are required to be completed to be considered responsive? Additionally, are

alternative or supplemental formats acceptable for describing procurement

and advisory capabilities?

The State acknowledges that the Bidder Response Form has elements that may not be

applicable to Scope E. Bidders are advised to respond 'Not Applicable' to any section which

they deem irrelevant to their proposal. Bidders may include materials they feel relevant to

describing their procurement and advisory capabilities in their Technical Response. Bidders

are reminded that only content marked for redaction will be withheld from public records

requests.

3. Could the State provide more specificity around the scope of E in terms of

timeline and deliverables? To aid with preparing an accurate proposal, can the All procurement activities shall be executed according to the standards set within State

State clarify the expected depth of involvement for Scope E across the full CJIX Bulletin 3.5. The number and complexity of procurement events shall be determined as the

lifecycle (e.g., advisory vs. hands-on execution of procurements) and specific implementation and decommissioning roadmap is defined. The selected bidder will work

procurement events that are currently anticipated (e.g., number and type of closely with the State and with the bidder responsible for developing and managing the

43

RFPs, etc.)?

roadmap to sequence and execute procurement activities.

4. The RFP states that vendors must be registered with the Vermont Secretary

of State and obtain a Business Account Number to be awarded a contract. Can

the State confirm that registration is only required prior to contract execution,

44

rather than at the time of proposal submission?

Yes, we can confirm registration is only required prior to contract execution

1. The supplied platform overview diagram shows the complete picture of

interconnected systems. Which components are priority for modernization? Only those in the "Modernization Platform" Container in addition to the Mugshot &

Only those that are in the “Modernization Platform” container or other

Archiving functions. In Total: Message Switch, CCH, Mugshot Application, Archiving

45

applications as well?

Application

2. Regarding scope A, what are all the components that would be necessary for

46

a Complete Solution response?

Message Switch, CCH, Mugshot Application, Archiving Application

3. Regarding scope B, how would a vendor know which subset modules that

are a target for replacement? Could you provide some specificity regarding

47

which subset modules are needed?

Message Switch, CCH, Mugshot Application, Archiving Application

4. The RFP permits bidders to submit proposals for any or all scopes, except

Scope E. We are considering a proposal in which we would provide custom

SaaS subset modules under Scope B, excluding the message switch, and also

provide the related modular architecture, implementation management, and

integration services under Scope C, including integration with either the

existing message switch or a future replacement message switch selected by

the State. As those replacement modules are implemented, we would also

expect to perform related decommissioning activities for the corresponding

legacy components under Scope D. Is the State’s intent that a single bidder

may propose this combined Scope B/C/D approach, and if so, should the

bidder present the work as one integrated proposal with separate scope,

48

deliverable, and pricing sections for B, C, and D, or as separate standalone

proposals for each scope?

Bidders may submit an integrated proposal in their technical submission. Please distinguish

between scopes B, C and D in the submitted pricing proposal.

5. Can you expound on the generic use cases alluded to by the following

statement in section 2.3 “…application and management system that provides Users of the system, whether identifying as an individual, division, or agency/organization,

capabilities such as text messaging, unit identification, message formatting, should be able to send and receive text-based queries and responses to access data through

and queries for State and various local law enforcement/local justice partner the system. The solution should follow the principle of least privilege and use unit

49

database use. “

identification to ensure messages are delivered appropriately.

6. How ORIs are provisioned and administered in the CCH environment?

In the current system, ORIs are provisioned and managed the same way for CCH and the rest

50

of the system -- using a GUI-based configuration editor tool from within the application.

Please restate the question. ORIs are identifiers that can refer to individual or group

7. Do ORIs have access to the querying the message switch or is there another destinations. All consumers of message switch data access that data through the message

pathway for them to inquire for relevant data?

switch (which handles access control and authorization), not by directly querying upstream

51

data sources.

8. To ensure long-term sustainability and the ability for in-house staff to

perform maintenance, does the State have a specific approved technical stack

or any prohibited technologies according to the Agency of Digital Services

We currently utilize Splunk for log ingestion and processing. Other technological solutions

52

standards?

that meet the business requirements will be considered.

9. Does the State anticipate a single prime integrator across all awarded

scopes, or independent contracts managed directly by the State? If the former,

53

what authority will the system integrator have over other vendors, legacy

vendors, agency technical teams, and external partners?

All authorities will ultimately lie with the state and specific contractual requirements

detailed for any/all contractors.

If multiple vendors are selected, who owns:

1.integra on accountability,

2.defect triage,

3.SLA coordina on,

4.release management,

If multiple vendors are chosen, the SoV will make determinations regarding ownership of the

54

5.and opera onal governance?

various sections at that time.

Can you provide an enumerated list of all of the types of transactions/MKEs, that

55

the VLETS message switch implementation handles or responds to?

Yes, will provide to winning bidder

Please provide additional details regarding the current technical stacks for

applications in the CCH environment, including:

1.database pla orm/vendor and version

2.database size

Specific documentation releated to the database and application can be provided to the

56

3.applica on frameworks

winning bidder. The current platform is Oracle.

1. Can you share the database schema or any documentation about the CCH

57

database?

Specific documentation releated to the database can be provided to the winning bidder.

2. The RFP describes the current solution as “monolithic” and “tightly coupled”.

What specific technical hurdles or proprietary dependencies currently exist that

might hinder the systematic deconstruction of the targeted parts of the

58

platform.

All existing solutions are managed by one contract and technology platform.

Yes. The legacy CJIS solution relies on proprietary CPI (OpenFox®) components— including

3. Are there any proprietary CPI dependencies that might impact migration or message switch logic, MKE routing, schemas, interfaces, and configurations. These

integration?

dependencies may affect migration and integration activities. The State will provide

available interface specifications, extracts, and technical details, but some components

59

remain proprietary to CPI and may require redevelopment or coordinated transition

4. Are all proposed modules expected to be implemented in the 12-month

Yes, but open to a potential 18-month implementation (need input from team if this is

60

period?

acceptable)

5. How does the current CCH system interfaces with VT TRIPS, VCCRIS,

CAD/RMS, existing VLETS message switch, and other external systems?

Specifically, are these integrations implemented through APIs (SOAP/REST), Available details of these interfaces are described in answers to questions about the specific

message queues, web services, direct database connections, file transfers, or interfaces. The current system uses a mix of web services, socket connections, and file

61

other mechanisms?

transfers. More detail will be provided to the winning bidder.

62

6. How does your current CCH receive and process court dispositions?

Flat file provided by the courts is manually uploaded and processed by CCH records staff

7. Please describe the State’s current sealing and expungement processes

63

related to criminal history records.

https://vcic.vermont.gov/ch-information/repository/expungement-sealing-pardon

The solution must meet the availability requirements specified by the CJIS Security Policy,

8. What are the mandatory RTO/RPO, uptime, redundancy, and failover

requirements by component?

including the Contingency Planning section, which specifies that there should be a plan, "for

the resumption of essential mission and business functions within twenty-four (24) hours of

contingency plan activation." Specific per-component requirements will be discussed with

64

the winning bidder.

9. What level of 24x7 operational support is required: automated monitoring

only, on-call engineering, staffed NOC/SOC, help desk, incident commander

65

coverage, or full production operations?

See SLA

10. Is availability of a State-approved user help desk mandatory for contract

66

award?

No

11. The RFP contemplates SaaS and cloud technologies where appropriate. For

custom SaaS subset modules proposed under Scope B, is the State open to a

vendor-hosted cloud deployment model, provided the solution satisfies

applicable CJIS Security Policy, NIST 800-53, AAMVA, State of Vermont

cybersecurity standards, SOC 2 Type 2, disaster recovery, data access/export, The state will consider technologies that meet the functional and nonfunctional

67

and SLA requirements?

requirements of this initiative.

The State’s answers to several key questions could materially alter the approach

for the solution. Would it be possible to extend the proposal due date to allow Not ideal, but could be discussed during the Bidders Conference (need input from team if

68

vendors to develop comprehensive responses?

this is acceptable)

In our experience implementing CCH solutions, it takes time with business users

to define State-specific configurations and business rules across the various

capabilities (e.g., Arrest, Disposition, Rap sheet, Corrections status, Rap Back,

Agency Maintenance, etc.), to create Interface Control Documents with interface

partners, to implement the State-specific configuration, and perform testing. Is

the State open to a longer implementation timeline for the CCH scope to allow

the necessary time for the design, build, and testing of the State-specific

69 Section 1.2 Contract Period in the RFP configurations and interfaces?

Yes, to be negotiated during contracting

70 Section 2.3 Objectives in the RFP

Section 4.12 Retainage and

Attachment B Payment Provisions in

71 the RFP

Section 4.6.1 Evaluation Criteria in

72 the RFP

Can the State provide a list of technology and business projects in the pipeline

that may impact the CJIX implementation, including major updates for interface

partners that will occur during the implementation phase?

See question 237

The retainage mentioned in the sample standard contract terms omits the actual

percentage of the total amount to be withheld. Can the state provide the

expected retainage for this project?

To be discussed with the winning bidder.

Adherence to mandatory bidding requirements is Pass/Fail. Can the State

The information is indicated in the RFP, please review the documentation available for your

confirm which requirements are mandatory?

information.

Section 4.6.1 Evaluation Factors in

73 the RFP

Section 4.6.1 Evaluation Factors in

74 the RFP

In the fourth row of the evaluation table, it identifies “experience, especially

with state utility regulators”. Since this project is for the Department of Public

Safety (DPS) and the criminal justice system, can we assume that you are seeking

experience with DPS and criminal justice agencies?

With the criminal justice system and criminal justice information specifically.

In the first row of the evaluation table, it mentions “ease of use by members of

the public,” but in the Technical Background, it emphasizes that the system is for In this case, members of the public should be considered those external to the core project

law enforcement (state, local, and federal) and authorized agencies. Can the team/CJIS Systems Agency. This may include law enforcement, criminal justice, or

State clarify the number of internal/external authenticated users and public authorized non-criminal justice entities. Information on number of potential users/entities is

users?

noted elsewhere.

The RFP states that any exceptions to contract terms should be included in the

Section 5.6.3 of the RFP & Part 9: cover letter. Part 9 of the Bidder Response form has a table for contract

Terms and Conditions in the Bidder exceptions and proposed verbiage. Is it acceptable to reference in the cover

75 Response form

letter any exceptions listed in the table on page 86 of the Bidder form?

Yes

Section 6 Submission Instructions in

76 the RFP

The Bidder Response form requires several attachments in various file formats,

including PowerPoint (ppt) and Excel. The RFP states that only ONE PDF file

should be submitted. Does the State want ppt and Excel files to be included in a

single PDF with the cover letter and Bidder Response form?

The bidder must print them out into a digestible fashion for the reviewing team to consider.

That must be in the file format of PDF, as a single document. You are welcome to provide

additional documentation, but it is not guaranteed to be reviewed.

Section 7 Bid Submission checklist in

77 the RFP

Section 4.7 CJIS SECURITY POLICY

REQUIREMENTS of the Bidder

78 Response form

The certificate of compliance is listed as a separate document to be submitted.

However, this form is in Section 10 of the Bidder Response form. Please confirm

that we should use Section 10 of the Bidder Response form.

Yes.

To clarify, is the bidder to complete and submit BOTH CJIS Excel files (CJIS

Requirements Companion Document and Additional CJIS RFP Contract

Requirements) as part of the bid submission?

yes

Attachment A, Section 7.2 Project

79 Major Phases in the RFP

Can the State provide a list of data sources to migrate from the legacy system,

including the number of tables, columns, and records? Additionally, can the

State provide the total size of the existing mugshot repository and the number

of images that need to be migrated?

No, final decisions on data to be exfiltrated to be made later

The State of Vermont – Federal Terms Supplement (non-Construction) Service

Level Agreement section, III. Responsibilities subsection, indicates that the State

Responsibilities include “Maintain software licenses and hardware warranties”.

The Bidder Response Form requirement GR-00077 states, "The Contractor must

retain all responsibility and costs for all software, hardware, and infrastructure

Maintenance and Operations necessary to fulfill their obligations of this

Contract".

Requirement GR-00074 states “The Contractor must implement, host (or

arrange for third-party hosting), operate, maintain, and manage all

infrastructure, including all hardware, software, middleware, and licenses

The State of Vermont – Federal

necessary for successful operation of all systems and services under the

Terms Supplement (non-

Contract”.

Construction), Service Level

GR-00077 -> The contractor is intended to maintain responsibility. GR-00074 -> provides

Agreement section in the RFP and the Can the State confirm whether the Contractor is responsible for software

suitable options for the contractor maintaining the responsibilities. These two items are in

80 Bidder Response Form

licenses and hardware warranties or if that is the State’s responsibility?

alignment. Your organization must be prepared to meet these items.

As a dispatch center supervisor with

workstations that simultaneously

dispatch for multiple agencies, I want

both: all of my workstations and/or a Please clarify this requirement. The use of "both" followed by "and/or" is

sub-set of my workstations to receive confusing.

inbound messages for all agencies

that the dispatch center supports so

that my employees are informed.

81

As a dispatch center supervisor with workstations that simultaneously dispatch for multiple

agencies, I want the ability to configure both: all of my workstations and/or a sub-set of my

workstations to receive inbound messages for all agencies that the dispatch center supports

so that my employees are informed.

As a State Police Dispatcher and

Please detail what a "mobile command post station" is?

Admin with the necessary role

permissions, I want a mobile

Will VT be providing the mobile command post station?

command post station that can travel

with me to an emergency within any If the vendor is required to provide it, please detail the expectations for the unit:

agency across the state which will the minimum requirements, functional requirements, hardware and software

allow me to utilize any ORI that I specifications, and other details needed to satisfy this requirement.

need to so that I can respond

This describes a scenario where a workstation may need to be installed on a terminal housed

efficiently and effectively to the

What is the minimum requirement needed to satisfy the "efficiently and

within a mobile command center or station. Phyical equipment (computers) of this nature

emergency.

effectively" portion of this requirement? How are these measured?

are not expected to be provided by the vendor - only the ability to be installed on standard

82

technology (computers).

As an employee who

dispatches/works at a consolidated

dispatch center supporting multiple

agencies, I want to receive messages

for all agencies we support, with the Please provide details on how the "effectively" statement is measured. What are

option to filter messages to a specific the minimum requirements to ensure the system is allowing the user to work

agency or agencies, so that I can

"effectively?"

effectively dispatch for multiple

agencies simultaneously or focus on a

specific agency as needed by the

dispatch center.

Employees must receive messages for any agency they are currently supporting - this will

83

allow them to perform their work effectively.

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541690Other Scientific and Technical Consulting Services

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