Asset Management / Work Order Software
Project Information
- Bid Title
- Asset Management / Work Order Software
- Issuing Agency
- City of Lake Forest
- Location
- California
- Published Date
- Dec 4, 2025
- Closing Date
- Jan 13, 2026
- Government Level
- State & Local
- Status
- Closed
- Original Source
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- Bid Documents
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- Project Description
-
Project ID:
Title: Asset Management / Work Order Software
Addenda: 1
Release Date: 12/1/2025
Due Date: 1/13/2026
OverviewPost InformationPosted At:Mon, Dec 1, 2025 3:00 PMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:NoSummaryAsset Management / Work Order Software
Asset Management / Work Order Software and Implementation Services
The City’s objective is to procure and configure a commercial off-the-shelf (COTS) software-as-a-service (SaaS) solution that can:
- Efficiently track field-level work orders on physical assets
- Enable secure contractor access for task management and mobile documentation
- Integrate seamlessly with the City’s existing ArcGIS Online asset inventory
- Support flexible schema editing, prioritization workflows, and future scalability
The selected system must support mobile field use, asset-linked tasks, GIS-based navigation, and rich attachments,
BackgroundProject Description
The City is seeking a configurable, GIS-integrated asset management and work order system to support infrastructure maintenance and contractor task tracking. The system must enable staff to assign, monitor, and analyze work orders tied to geospatial assets, while allowing limited-access contractor users to update work status, enter notes, and upload attachments from the field. The selected platform should support SaaS deployment, seamless ArcGIS Online integration, mobile usability, and flexible schema configuration. This RFP reflects the City’s intent to transition from a successful pilot to a scalable production system for managing park infrastructure work activities.
The services are expected to be completed within three to five years from contract award, depending on contract renewal. The City anticipates awarding a contract with an initial term of February 28, 2026 to February 28, 2029. If the parties are unable to reach an agreement, the City, at its sole discretion, will not move forward with the renewal option and shall re-procure the work.
TimelineRelease Project Date:December 1, 2025Pre-Proposal Meeting (Mandatory):December 17, 2025, 2:00pmVirtual (Teams Meeting # 267 081 414 886 39 | Passcode V6M55Kh2 )Pre-proposal Requests for Clarification:January 6, 2026, 2:00pmProposal Submission Deadline:January 13, 2026, 12:00pmAnticipated Final Selection/ City Council Target Date:February 17, 2026Anticipated Project Start :March 20, 2026 - Commodity Codes
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- NAICS 511210Software Publishers
- NAICS 541511Custom Computer Programming Services
- NAICS 541512Computer Systems Design Services
- NAICS 541519Other Computer Related Services
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