Project Information

Bid Title

24-Hour Answering Service

Issuing Agency

City of Phoenix

Location

Arizona

Published Date

Aug 13, 2026

Closing Date

Sep 10, 2026

Government Level

State & Local

Status

Closed

Ref. #

PKS-RFP-27-0440

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Project ID: PKS-RFP-27-0440

Title: 24-Hour Answering Service

Addenda: 0

Release Date: 8/13/2026

Due Date: 9/10/2026

Follow

24-Hour Answering Service

Request For Proposal - Goods and Services

Parks and Recreation

83800 , 83900 , 88300 , 91500

Project ID: PKS-RFP-27-0440

Release Date: Thursday, August 13, 2026

· Due Date: Thursday, September 10, 2026 2:00pm

Posted Thursday, August 13, 2026 12:00pm

All dates & times in Arizona Time

Draft Response Events RSVP No Bid27 days, 19 hours, 39 minutes

Post Information

Posted At:Thu, Aug 13, 2026 12:00 PM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

The City of Phoenix invites sealed offers for 24-hour call answering services for a five-year contract commencing on or about January 1, 2027 , in accordance with the specifications and provisions contained herein or the “Effective Date” which is upon award by City Council, conditioned upon signature and recording by the City Clerk’s department, as required by the Phoenix City Code, whichever is later.

This solicitation is available through the City’s Procurement Portal. For technical support issues related to the OpenGov e-Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.

Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.

Timeline

Solicitation Issue Date:

August 13, 2026

Pre-Offer Conference (Non-Mandatory):

August 20, 2026, 10:00am

Agenda

Microsoft Teams

Written Inquiries Due Date:

August 25, 2026, 2:00pm

Offer Due Date:

September 10, 2026, 2:00pm

Commodity Codes

• NAICS 561421Telephone Answering Services

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