Project Information

Bid Title

RFP 03-25 Enterprise Asset Management (EAM) and Customer Relationship Management (CRM) Software

Issuing Agency

City of Rockville

Location

Maryland

Published Date

Oct 29, 2024

Closing Date

Nov 15, 2024

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:	RFP 03-25 Enterprise Asset Management (EAM) and Customer Relationship Management (CRM) Software
Category:	Open Solicitations
Status:	Open

Description: The City of Rockville, Maryland is requesting proposals from qualified firms for the modernization of the City's Enterprise Asset Management (“EAM”) and Customer Relationship Management ("CRM") systems and processes, to not only replace the City's current technology, but to provide a holistic, transformative solution to help the City of Rockville provide worldclass asset management/work order services and customer relationship management services. Publication Date/Time: 10/2/2024 1:00 PM Closing Date/Time: 11/15/2024 2:00 PM Miscellaneous: In accordance with City of Rockville ordinance no. 06-20, all responses to Request for Quotes (RFQ), Invitation for Bids (IFB) and Request for Proposals (RFP) shall be submitted electronically within the City’s Collaboration Portal. Bid and proposal submissions are secure and will be reviewed and evaluated as outlined in the solicitation document. If you have any questions, please contact the assigned buyer listed in the solicitation. Click here to view solicitation and submit bid/proposal

Commodity Codes

• NAICS 511210Software Publishers
• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541618Other Management Consulting Services

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