Project Information

Bid Title

DMV License Production

Issuing Agency

State of Vermont

Location

Vermont

Published Date

May 22, 2026

Closing Date

Jul 2, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

TITLE	QUESTIONS DUE	ANSWERS POSTED	DUE DATE	NO POSTING AFTER
DMV License Production Bidder Response Form	06/04/2026 04:30PM		07/02/2026 04:30PM

Attachment Preview

Department of Buildings and General Services

Office of Purchasing & Contracting

133 State Street, 5th Floor | Montpelier VT 05633-8000

802-828-2211 phone |802-828-2222 fax

http://bgs.vermont.gov/purchasing

Agency of Administration

SEALED BID

REQUEST FOR PROPOSAL

DEPARTMENT OF MOTOR VEHICLES

DRIVER’S LICENSE/ID CARD PRODUCTION

ISSUE DATE

QUESTIONS DUE

RFP RESPONSES DUE BY

May 22, 2026

June 4, 2026 – 4:30 PM (ET)

July 2, 2026 – 4:30 PM (ET)

PLEASE BE ADVISED THAT ALL NOTIFICATIONS, RELEASES, AND ADDENDUMS ASSOCIATED

WITH THIS RFP WILL BE POSTED AT:

http://www.bgs.state.vt.us/pca/bids/bids.php

THE STATE WILL MAKE NO ATTEMPT TO CONTACT INTERESTED PARTIES WITH UPDATED

INFORMATION. IT IS THE RESPONSIBILITY OF EACH BIDDER TO PERIODICALLY CHECK THE

ABOVE WEBPAGE FOR ANY AND ALL NOTIFICATIONS, RELEASES AND ADDENDUMS

ASSOCIATED WITH THIS RFP.

STATE CONTACT: Kyle Emerson, State Purchasing Agent

E-MAIL:

SOV.ThePathForward@vermont.gov

USE SUBJECT: DMV LICENSE PRODUCTION

1

1. OVERVIEW:

1.1. SCOPE AND BACKGROUND: Through this Request for Proposal (RFP) the AGENCYOF

TRANSPORTATION/DEPARTMENT OF MOTOR VEHICLES (hereinafter the “State”) is seeking to

establish contracts with one or more companies that can provide DRIVER’S LICENSE/ID CARD

PRODUCTION SERVICES (printing and mail secure credentials) including interfacing with VT

TRIPS via an API.

1.2. CONTRACT PERIOD: Any Contract(s) arising from this RFP will be for a period of an Implementation

period plus FIVE (5) years for annual operating costs with ONE (1) optional extension of FIVE (5)

years for a total maximum of TEN (10) years. The State anticipates the start date for such contract(s)

will be January 1, 2027, to initiate the implementation period of this contract.

1.3. SINGLE POINT OF CONTACT: All communications concerning this RFP are to be addressed in writing

to the State Contact listed on the front page of this RFP. Actual or attempted contact with any other

individual from the State concerning this RFP is strictly prohibited and may result in disqualification.

1.4. QUESTION AND ANSWER PERIOD: Any bidder requiring clarification of any section of this RFP or

wishing to comment on any requirement of the RFP must submit specific questions in writing no later than

the deadline for questions indicated on the first page of this RFP. Questions may be e-mailed to the point

of contact on the front page of this RFP. Questions or comments not raised in writing on or before the last

day of the question period are thereafter waived. At the close of the question period a copy of all

questions or comments and the State's responses will be posted on the State’s web site

http://www.bgs.state.vt.us/pca/bids/bids.php . Every effort will be made to post this information as soon as

possible after the question period ends, contingent on the number and complexity of the questions. All

information provided by vendors during this process will be public and bidders shall not provide

confidential information, except as described in 4.1 below.

1.5. CHANGES TO THIS RFP: Any modifications to this RFP will be made in writing by the State through the

issuance of an Addendum to this RFP and posted online at http://www.bgs.state.vt.us/pca/bids/bids.php .

Modifications from any other source are not to be considered.

2. DETAILED REQUIREMENTS/DESIRED OUTCOMES:

2.1. Purpose and Business Need

The State of Vermont is seeking competitive bids to meet the following business needs. The purpose of

this Request for Proposal (RFP) is to procure a comprehensive solution for the production, printing, and

distribution of Driver’s License and Identification Cards (DL/ID).

It is the intent of the Vermont Department of Motor Vehicles (DMV) to enter into a contract with a qualified

vendor capable of delivering services that best align with the State’s requirements, while maintaining an

appropriate balance of cost, quality, security, and operational efficiency. The State’s overarching goal is

to provide reliable, high-quality credentialing services to the citizens of Vermont.

To assist bidders in understanding current demand, the State is providing historical issuance data from

the past three (3) calendar years. These figures include:

• Driver’s Licenses

• Identification Cards

• Replacement Licenses

• Enhanced Driver’s Licenses (EDL)

Enhanced Driver’s Licenses (EDL) currently account for approximately twenty percent (20%) of all

credentials issued.

These statistics are provided for informational and planning purposes only. Bidders should note that

volumes and trends are subject to change over time and should account for potential variability in their

proposed solutions.

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Credential Type

Non-Driver

Driver License

Driver Permit

CDL License

CDL Permit

EDL

TOTAL

CY2023

9,486

129,656

16,209

6,371

795

45,204

207,721

CY2024

10,192

138,918

16,356

4,734

863

44,770

215,833

CY2025

9,841

123,572

17,543

4,853

978

43,676

200,463

Driver’s licenses and non-driver identification cards in the State of Vermont are issued with validity

periods of either two (2) or four (4) years. Commercial Learner’s Permits (CLPs) are produced through

the current card production system and are issued with a validity period of one (1) year.

Credentials issued to individuals under the age of twenty-one (21), as well as certain government-issued

credentials, are produced in a vertical format and include distinct visual designations. Credentials issued

to individuals aged twenty-one (21) and older are produced in a horizontal format.

Current Business Environment

The Department recognizes that significant advancements have occurred in the driver’s license and

identification card issuance industry, including innovations in printing technologies, enhanced security

features, and improvements in centralized issuance models. The State seeks proposals that demonstrate

an optimal balance of cost-effectiveness, quality, security, and operational efficiency.

The State of Vermont, through the Department of Motor Vehicles (DMV), is seeking to establish a multi-

year service contract to support the following business needs:

• Printing and distribution of Driver’s License and Identification Cards (DL/ID);

• Provision and support of interface software;

• Design and development of credential formats, including ongoing security enhancements;

• Development of training materials, if applicable; and

• Provision of qualified personnel necessary to meet the operational requirements of the contract.

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The State’s preferred pricing model is a fixed-price, cost-per-card-issued structure. However, the State

will also consider alternative pricing proposals that include:

• A fixed implementation cost tied to the achievement of defined milestones; and

• Ongoing monthly charges for labor and materials based on production volume.

Detailed technical and operational requirements for the printing and distribution of credentials are outlined

in the Bidder Response Form.

Bidders shall clearly describe in their proposals how their proposed solution will meet the State’s

objectives, including cost control, system reliability, security compliance, and service efficiency.

Scope of Work – Mandatory Components:

The scope of this Request for Proposal (RFP) shall include, at a minimum, the following mandatory

components:

1. Design of Credentials

The vendor shall collaborate with the State to design all credentials required under applicable State and

Federal laws. This includes:

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• Development of base designs for each primary credential type.

• Provision of flexible design options to allow customization or variation to meet specific programmatic

or regulatory requirements. The State anticipates approximately forty (40) such variations.

• Inclusion of secure design elements that ensure compliance with all applicable standards.

The proposed solution must also include:

• Printing of all identification documents and credentials.

• Secure packaging and distribution (shipping) of credentials.

• Full compliance with all applicable requirements, including but not limited to:

o Federal Motor Carrier Safety Administration (FMCSA) regulations

o Enhanced Driver’s License (EDL) requirements

o REAL ID Act requirements

2. Commissioner Signature Updates

The vendor shall provide a fixed-price option for updates to credentials resulting from changes to the

Commissioner’s signature.

3. Voter ID Designation

The vendor shall provide a fixed-price option for incorporating a voter identification designation on

applicable credentials.

Optional Contract Components

At this time, the State is neither piloting nor procuring a Mobile Driver’s License (mDL) solution. However,

the State seeks to better understand currently available technologies and vendor capabilities in this area.

Accordingly, vendors shall:

• Provide a detailed description of their Mobile Driver’s License (mDL) solutions, including underlying

technologies, security features, interoperability, and compliance with applicable standards.

• Describe implementation considerations, including integration with existing systems and anticipated

timelines.

• Identify any dependencies, prerequisites, or regulatory considerations associated with deploying an

mDL solution.

In addition, vendors shall:

• Provide information on how pricing would be structured if the State elects to add Mobile Driver’s

License functionality during the lifecycle of the contract.

• Clearly outline any cost impacts, including implementation, licensing, maintenance, and support.

Scope of Work – Procurement Components

This Scope of Work includes the procurement of the following services, deliverables, and materials:

• Professional Services for Project Management

The vendor shall provide project management services to oversee the implementation of a real-time

interface API. This API shall include functionality to:

o Provide status updates for credential production (e.g., printed, captured, completed), and

o Communicate factory errors that may require manual intervention.

• Professional Services for Credential Design

The vendor shall design identification cards in full compliance with all applicable Federal and State

regulations.

• Professional Services for Maintenance and Support

The vendor shall provide ongoing maintenance and support services for the interface API, ensuring

system reliability, performance, and timely issue resolution.

• Printing and Distribution Services

The vendor shall print and securely package and distribute various forms of identification credentials

Page 5 of 74

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