2025 RFP for 2026 Information Technology Consulting & Management Services
Project Information
- Bid Title
- 2025 RFP for 2026 Information Technology Consulting & Management Services
- Issuing Agency
- Morristown town
- Location
- New Jersey
- Published Date
- Nov 6, 2025
- Closing Date
- Dec 4, 2025
- Government Level
- State & Local
- Status
- Closed
- Original Source
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- Project Description
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TOWN OF MORRISTOWNCOUNTY OF MORRISSTATE OF NEW JERSEYREQUEST FOR PROPOSALSINFORMATION TECHNOLOGYCONSULTING & MANAGEMENT SERVICESSealed proposals should be received by the Business Administrator of the Town of Morristown, inthe Town Offices located at 200 South Street, Room 239, Morristown, New Jersey 07963-0914,by no later than 4:00 p.m. on December 4, 2025 for the following:Requests for Proposals from vendors interested in providing InformationTechnology Consulting & Management Services for the Town of Morristownin the calendar year 2024.Successful applicants will be required to comply with the requirements of N.J.S.A. 10:5-31, et seq.(N.J.A.C. 17-27) (Equal Employment Opportunity.The right is reserved to reject any or all proposals if it is deemed to be in the best interest of theTown of Morristown to do so.All those interested in submitting proposals should review the request for proposals and submit alldocumentation requested.1TOWN OF MORRISTOWNREQUEST FOR PROPOSALINFORMATION TECHNOLOGYCONSULTING & MANAGEMENT SERVICESPURPOSE OF REQUESTThe Town of Morristown (the “Town”) is seeking Requests for Proposals (RFP) for Information Technology (IT)Consulting & Management Services at the Town of Morristown, capable of providing support and consultingservices to the Town’s computer network and equipment.The successful proposer will demonstrate qualifications, experience, and abilities to perform the scope of servicesdetailed in this Request for Proposal.TIME SCHEDULEACTIVITY1. Issuance of Request for Qualifications2. Receipt of Qualification Statements3. Completion of Evaluation of Qualification Statements by the Review Team4. Town Review of Review Team Recommendations5. Approval of Professional Services Resolutions by Town CouncilDATENovember 6, 2025December 4, 2025December 18, 2025December 22, 2025January 13, 2026SCOPE OF SERVICESThe successful proposer will be able to provide technical assistance and system administration related to theTown’s network system. They will be responsible for troubleshooting computer problems, maintaining thenetwork to prepare for future needs, and preventing and managing technical issues.The Scope of Work for the requested services includes, but is not limited to:1. IT Consultant and Management Services (on-site and remote) for an average of at least 16 hours per week.This includes assisting users with operational issues and/or emergency response (i.e. servers are down orthere is no email access) within a two (2) hour maximum response time.2. Provide proactive system maintenance for all network devices (i.e. warranty, network and asset status),including routine maintenance, monthly reviews and security management to prevent cyber-attacks.Proposer must demonstrate successful experience in supporting Edmunds finance and tax applications, aswell as other NJ municipal-based computer software applications, as appropriate.3. Provide preventative maintenance, including LAN/WAN troubleshooting, network server/workstationmaintenance, updates, upgrades, installations, configurations and troubleshooting of any and all softwareand hardware for approximately 80 workstations and 6 servers, located at various locations.4. Recommend new workstation equipment and software, when necessary, as well as set up and installacquired items.5. Provide structured system protection and maintenance, including but not limited to firewall, tape backup,antivirus programs for updates, and confirm system maintenance checks are being performed.26. Support and maintain data backup and recovery and e-mail archiving.7. Troubleshoot (either remotely or on-site) hardware and software problems.8. Maintain hardware/software inventory and license documentation.9. Perform the repairs and necessary maintenance of the Town’s network.10. Provide for system file backup for PC operations, which includes rebuilding the various databases in caseof system malfunction.11. Monitor network security usage and perform necessary system “housekeeping.”12. Document information system processes and procedures, and assist with network security.13. Strategic planning for future system upgrades.Proposal Requirements1. Proposal (Initial proposal should be submitted in the form of two (2) hard copies only).a. Statement of Interest.b. Company information, including general information, size, number of employees, and years inbusiness, full name of individual of entity or person submitting the proposal and the name of the keycontact person.c. At least three (3) references, including contact names and information.d. Description of each individual’s qualifications, including education, licensure and years of professionalexperience (please include copies of licenses held).e. A listing of all previous Public Sector entities serviced by the proposer licensed professional includingdates of service.f. Proposed cost of the service(s) or activities, including the Hourly Rates of individuals who will performthe services or activities.g. Insurance. The proposer shall provide documentation of insurance for professional liability coveragewith limits as to liability acceptable to the Town.h. A copy of your New Jersey Business Registration Certificate.i. A copy of Proposed Form of Contract.j. An executed Americans with Disabilities Act of 1990 Acknowledgement Form (See APPENDIX A).k. Completed Disclosure of Investment Activities in Iran FormCertification Requirements• MCSE (Certified Solution Expert)3• MCITP (Certified IT Professional)• MCTS (Certified Technology Specialist)• CCNA (Certified Cisco Network Administrator)• VCP (VMWare Certified Professional)EvaluationThe Town’s objective in soliciting an RFP is to enable it to select a firm or organization that will provide highquality and cost effective services to the citizens of Morristown. The Town will consider proposals only fromfirms or organizations that, in the Town’s judgment, have demonstrated the capability and willingness to providehigh quality services to the citizens of the Town in the manner described in this RFP.The Town may establish an evaluation committee to evaluate and score the proposals submitted by the vendors.Proposals will be evaluated by the Town on the basis of the most advantageous, all relevant factors considered.The evaluation will consider the following selection criteria:Factor1. Responsiveness:The Town will consider the materials submitted by theproposer to determine whether the proposer is in compliancewith the RFP.Weight Given30%2. Price:30%3. Responsibility & Experience:40%The Town will consider the materials submitted and otherevidence it may obtain to determine the companies abilityand history of successfully completing contracts of this type,meeting projected deadlines and experience in similar work.Total Criteria Weight:100%Each proposal will be independently evaluated on factors 1 through 3.Terms and Conditions1. The Town reserves the right to reject any and all proposals and to waive minor irregularities in anyproposal.2. The Town reserves the right to request clarification of information submitted and to request additionalinformation from any proposer.3. The Town reserves the right to award any contract to the next most qualified vendor if the vendor doesnot execute a contract within thirty (30) days after the award of the proposal.4. Any proposal may be withdrawn up until the submittal date and time.5. The Town reserves the right to reject any proposed agreement or contract that does not conform to thespecifications contained in this RFP and which is not approved by the Municipal Attorney.46. The Town shall not be responsible for any costs incurred by the vendor in preparing, submitting orpresenting its response to the RFP.Payment TermsPayment by the Town will be made a monthly basis after services have been performed and an itemized billingstatement has been received. A signed voucher will be submitted in the form specified by the Town and approvedby the appropriate Town representative for signature by the vendor.Interested applicants should submit proposals no later than 4:00pm on December 4, 2025 to:Jillian Barrick, Business AdministratorTown of Morristown200 South St. PO Box 914Room 239, Office of Mayor/AdministrationMorristown, NJ 07963-09145
- Commodity Codes
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- NAICS 541511Custom Computer Programming Services
- NAICS 541512Computer Systems Design Services
- NAICS 541513Computer Facilities Management Services
- NAICS 541519Other Computer Related Services
- NAICS 541611Administrative Management and General Management Consulting Services
- NAICS 541618Other Management Consulting Services
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