RFP #26-016 - WEB CHATBOT AND VOICE AI SYSTEM

Project Information

Bid Title
RFP #26-016 - WEB CHATBOT AND VOICE AI SYSTEM
Issuing Agency
City of North Richland Hills
Location
Texas
Published Date
Mar 20, 2026
Closing Date
Apr 9, 2026
Government Level
State & Local
Status
Closed
Ref. #
RFP #26-016
Original Source
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Project Description
Title Start Date End Date Time Left Addendums
RFP #26-016 - WEB CHATBOT AND VOICE AI SYSTEM
The City of North Richland Hills (NRH) seeks to hire a qualified firm to partner with us in implementing an integrated AI-Powered Constituent Engagement Platform. This project involves the deployment of a Web Chatbot and a Telephone Voice AI system designed to handle heavy call volumes and provide 24/7 automated assistance.
Mar 20, 2026 8:00:01 AM CDT Apr 09, 2026 2:00:00 PM CDT 19 days 20 hours No Addendums
Commodity Codes
  • NAICS 541512Computer Systems Design Services
  • NAICS 541519Other Computer Related Services
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