Project Information

Bid Title

REQUEST FOR PROPOSAL: EMPLOYEE ASSISTANCE PROGRAM (EAP)

Issuing Agency

Wyoming County

Location

New York

Published Date

Mar 24, 2026

Closing Date

Apr 7, 2026

Government Level

State & Local

Status

Closed

Original Source

Join to Access Full Details

Bid Inquiries

Join to Access Full Details

Bid Documents

Join to Access Full Details

Project Description

Bid Title:	REQUEST FOR PROPOSAL: EMPLOYEE ASSISTANCE PROGRAM (EAP)
Category:	Services and Supplies Bids
Status:	Open
Bid Recipient:	Daniel Farberman, Human Resource Director

Description: Wyoming County, NY is currently accepting proposals for an Employee Assistance Programs to support Wyoming County, NY employees and Wyoming County Community Hospital System employees and their families. The proposed service would need to include the estimated 1100 employees and their families. The goal for the EAP program is to provide various support programs to employees. Publication Date/Time: 3/24/2026 3:00 PM Closing Date/Time: 4/7/2026 4:00 PM Submittal Information: Wyoming County Human Resource 338 N. Main Street Warsaw, NY 14569 Attn: Human Resource Director Bid Opening Information: 4/7/26 at 4:00 PM Contact Person: Daniel Farberman – Human Resources Director 338 N Main St. Thomson Hall Warsaw, NY 14569 Office Hours: Mon – Friday 8am – 4:30pm Business Hours: Mon - Fri; 8:00 am to 4:30 pm Qualifications: Company Profile Each Offeror is required to prepare and submit a brief description of the Offeror’s firm, company, or corporation, which must include: 1. Name, mailing address, email address, telephone number and fax number of the primary contact person for firm; 2. A brief description of firm, including the number of years in business, major business lines, major markets served, company history, relevant operating segments, primary vision and strategy, number of employees, office locations and any Joint Venture partners; 3. A copy of any resolution or some other form of authority, signed by a Chief Executive Officer, Corporate Secretary, or managing partners, which lists the specific officers who are authorized to execute agreements on behalf of the Offeror; 4. Financial details demonstrating your firm’s financial capacity to undertake and complete the services solicited herein; 5. Each Offeror must provide references from at least three (3) current customers or other governmental entities where Offeror has provided similar services for a minimum of three (3) years. At a minimum, the following information must be included for each client’s reference: a. Client name, address, contact person name, telephone, and fax number; b. Description of contract, provided that they are similar to the services outlined in this Request for Proposals; c. Total dollar value of the contract; d. Contract term (start and expiration). Miscellaneous: Questions regarding this RFP should be submitted via email to: Contact Person: Daniel Farberman, Human Resource Director Email: dfarberman@wyomingcountyny.gov Phone: 585-786-8830 Office Hours: 8am-4:30pm Website: https://www.wyomingco.net Related Documents: RFP EAP - 2026

Attachment Preview

DEPARTMENT OF

HUMAN RESOURCES, LABOR RELATIONS & CIVIL SERVICE

Daniel J. Farberman

Director

dfarberman@wyomingcountyny.gov

Thomson Hall

338 North Main Street

Warsaw, NY 14569

Brian Horsmon

Deputy Director

bhorsmon@ wyomingcountyny.gov

Office: (585) 786-8830

Fax: (585) 786-1293

REQUEST FOR PROPOSAL

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Wyoming County, NY is currently accepting proposals for an Employee Assistance Programs to

support Wyoming County, NY employees and Wyoming County Community Hospital System

employees and their families. The proposed service would need to include the estimated 1100

employees and their families. The goal for the EAP program is to provide various support

programs to employees.

Issued Date: March 24, 2026

Proposal Response Due Date: 4:00 p.m., April 7, 2026

Proposals will be opened and reviewed at close of business on April 7, 2026

Submit to:

Wyoming County Human Resource

338 N. Main Street

Warsaw, NY 14569

Attention: Human Resource Director

Questions regarding this RFP should be submitted via email to:

Contact Person: Daniel Farberman, Human Resource Director

Email: dfarberman@wyomingcountyny.gov

Phone: 585-786-8830

Office Hours: 8am-4:30pm

Website: https://www.wyomingco.net

REQUEST FOR PROPOSAL

EMPLOYEE ASSISTANCE PROGRAM SERVICES

1. Summary

Wyoming County is accepting proposals from qualified Employee Assistance Program services to

support Wyoming County, NY employees and Wyoming County Community Hospital System

employees and their families. The proposed service would need to include to estimated 1100

employees and their families. The goal for the EAP program is to provide various support

programs to employees.

INSTRUCTIONS TO PROPOSERS

A. GENERAL INFORMATION

An RFP defines the situation for which the services are required, how they are expected to be

used and/or problems that they are expected to address. Proposers are invited to submit

solutions which will result in the satisfaction of the County’s objectives in a cost-effective

manner. The proposed solutions are evaluated against a predetermined set of criteria of which

price may, but may not always be the primary consideration.

Formal requests for clarification or questions regarding this Request for Proposal should be

submitted via email to the COUNTY at dfarberman@wyomingcountyny.gov by March 31, 2026

by 4:00 PM. Any information given to a Proposer in response to a formal request will be

furnished to all Proposers as an amendment to this solicitation if such information is deemed

necessary for the preparation of uniform proposals. Only such amendments when issued by the

COUNTY will be considered as being binding on the County. Verbal explanations or instructions

given by a County employee, consultant, etc., to a Proposer regarding this solicitation shall not

be binding on the COUNTY, and shall be considered informal unless confirmed in writing by the

Director of Human Resources.

While it is the County’s express intention to issue a fair and competitive document, the County

reserves the right to waive specific requirements of this solicitation when such waiver is

deemed to be in the County’s best interest. This Request for Proposal does not commit County

to award a contract or pay any costs incurred by a Proposer in the preparation of a proposal.

Any Proposer who submits a proposal in response to this solicitation does so at their own

expense including attendance at subsequent meetings to discuss their proposal.

1. Conditions, Specifications, and Stipulations of Proposals.

The purpose of the Proposal is to demonstrate the qualifications, service level, cost for services,

competence, and capacity of the firms seeking to become our EAP provider. The proposal

should address all the points outlined below.

The County reserves the right to make whatever investigations or inquiries necessary to

determine the competency and ability of any Proposer to complete the requirements of this

solicitation. A review may include but not be limited to inspection of the Proposer’s facilities

and equipment, references or previous contract performance with the County or others.

2. Evaluation - Award.

All proposals received in response to this RFP will be evaluated to determine if they are

complete and meet the requirements specified in this RFP. After determining that a proposal

satisfies the requirements stated in the RFP, a comparative assessment of the relative benefits

and deficiencies of the proposal in relationship to the published evaluation criteria will be made

using subjective judgement. The award of a contract shall be based on the best proposal

received in accordance with the evaluation criteria described below, and whose offer is judged

to be the most advantageous to the County. If needed, additional information, and/or

interviews may be requested.

3. Background & Qualifications.

Each Proposer must be prepared to present satisfactory proof of their capacity and ability to

successfully complete the requirements of this solicitation.

The County reserves the right to make whatever investigations or inquiries necessary to

determine the competency and ability of any Proposer to complete the requirements of this

solicitation. A review may include but not be limited to inspection of the Proposer’s facilities

and equipment, references or previous contract performance with the County or others.

Company Profile Each Offeror is required to prepare and submit a brief description of the

Offeror’s firm, company, or corporation, which must include:

1. Name, mailing address, email address, telephone number and fax number of the primary

contact person for firm;

2. A brief description of firm, including the number of years in business, major business lines,

major markets served, company history, relevant operating segments, primary vision and

strategy, number of employees, office locations and any Joint Venture partners;

3. A copy of any resolution or some other form of authority, signed by a Chief Executive Officer,

Corporate Secretary, or managing partners, which lists the specific officers who are authorized

to execute agreements on behalf of the Offeror;

4. Financial details demonstrating your firm’s financial capacity to undertake and complete the

services solicited herein;

5. Each Offeror must provide references from at least three (3) current customers or other

governmental entities where Offeror has provided similar services for a minimum of three (3)

years. At a minimum, the following information must be included for each client’s reference:

a. Client name, address, contact person name, telephone, and fax number;

b. Description of contract, provided that they are similar to the services outlined in this Request

for Proposals;

c. Total dollar value of the contract;

d. Contract term (start and expiration).

4. Project - Delivery

Form of Contract

All proposals received in response to this RFP will be evaluated to determine if they are

complete and meet the requirements specified in this RFP. After determining that a proposal

satisfies the requirements stated in the RFP, a comparative assessment of the relative benefits

and deficiencies of the proposal in relationship to the published evaluation criteria will be made

using subjective judgement. The award of a contract shall be based on the best proposal

received in accordance with the evaluation criteria described below, and whose offer is judged

to be the most advantageous to the County. If needed, additional information, and/or

interviews may be requested.

The successful Offeror(s) if any, will be awarded a three (3) year contract. Subsequently, the

agreement may be renewed, upon mutual agreement of the parties, for three (3) additional

periods of one (1) year each. Any extension of the agreement must be in writing and the only

condition that shall be permitted to be altered or changed in any extension is the sum to be

paid the offeror and the method of computing the same. The county reserves the right to

contract any services awarded under this RFP to other firms at its sole discretion whenever it

deems necessary. The contract with the successful Offeror (if any) shall include the terms of this

RFP together with those terms of the Offeror’s proposal, which are not inconsistent with the

RFP, and which have been specifically accepted by the County. Consideration for renewing the

contract will be determined by the Department of Human Resources following its analysis of

the Offeror’s performance.

Contractor’s Compensation

All proposals must contain relevant information for the factors listed above along with the

proposed fee, including but not limited to all expenses, hourly staff rates, payment terms, and

contract terms required by Offerors and conditions and options. The Pricing Sheet contained

herein must be completed and returned with the proposal. Offeror must specify the overall cost

for providing all of the services described herein.

5. Scope of Services.

The proposal should include the following requirements in order to be accepted.

If a proposal identifies an additional element not included in these specifications, which in its

judgement would be an essential element to accomplish the intended objectives as articulated

in this proposal request, the proposer should identify this element in its proposal and explain in

detail why the County should consider including this element within the Scope of Services.

Conversely, if a proposal identifies a task within the Scope of Services, which it believes could be

modified or deleted without impacting the objectives of the proposal, the proposer should

provide an explanation as to why the task should be deleted or modified. The County reserves

the right to accept or reject the addition, deletion or modification of an element of these

specifications.

 Counseling Benefits including but not limited to:

 Face to Face Counseling Sessions, Telephonic Counseling, Digital Therapies,

Digital Mobile App, Drug, Alcohol and Substance Abuse Counseling

 Work-Life Benefits included but not limited to:

 Legal, Financial, Caregiver Benefits, Adoption Benefits and Personal Research

Assistant.

 Learning and Development included but not limited to:

 Personal and Professional Online Training, Personal Education Center and

Monthly Webinars.

 Administration Services included but not limited to:

 EAP Member and Orientation, Ongoing Communication and Mobile Website.

 Other Services included but not limited to:

 Human Resource Consultations, Administrative Referral, Drug Free Workplace,

Trauma Response Services including in person and phone consultations.

6. General Conditions:

Wyoming County will review and evaluate the proposals from qualified applicants.

Commodity Codes

• NAICS 541612Human Resources Consulting Services
• NAICS 624190Other Individual and Family Services

* Disclaimer: Government BidHub provides information on bids, RFPs (Requests for Proposals), and RFQs (Requests for Qualifications) solely for convenience and informational purposes. This site is not an official public notice board. For official details, responses, or inquiries, please contact the relevant government agency directly.