Project Information

Bid Title

Customer Opinion Survey 2026

Issuing Agency

East Bay Municipal Utility District

Location

California

Published Date

Jun 8, 2026

Closing Date

Jun 24, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

The East Bay Municipal Utility District (EBMUD) is soliciting proposals from qualified firms to design, administer, and analyze a multilingual residential customer opinion survey in English, Spanish, and Chinese. The selected consultant will provide survey research services, including questionnaire development, survey administration, data collection and analysis, evaluation of customer messaging related to emergency preparedness and other District priorities, and preparation of survey deliverables. Deliverables include topline results, written and presentation reports, survey datasets and cross-tabulations, presentations to District staff and the Board of Directors, and integration of survey findings into EBMUD’s customer survey dashboard.

Please email RFP responses to Kelly.Zito@ebmud.com by 12 p.m. (PDT) on Wednesday, June 24, 2026.

Questions

If you have questions regarding this RFP, please send an email to Kelly Zito, Manager of Public Affairs and Community Outreach . Questions must be received no later than 4 p.m. on June 19, 2026.

RFP document

Document	Type	Size
RFP Customer Opinion Survey 2026	PDF

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Commodity Codes

• NAICS 541910Marketing Research and Public Opinion Polling

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