Project Information

Bid Title

Workplace eLearning and Training Platform Solution- UPDATED

Issuing Agency

State Government of Tennessee

Location

Tennessee

Published Date

Feb 20, 2026

Closing Date

Mar 13, 2026

Government Level

State & Local

Status

Closed

Ref. #

RFI 31701-03819

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Document ID & Hyperlink:	RFI 31701-03819 Amendment 2 Amendment 1
Event Start - Response Due:	01/27/2026 03/13/2026
Event Name:	Workplace eLearning and Training Platform Solution-UPDATED
Last Updated:	02/20/2026

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STATE OF TENNESSEE

FINANCE AND ADMINISTRATION, STRATEGIC TECHNOLOGY SOLUTIONS

REQUEST FOR INFORMATION

FOR

WORKPLACE eLEARNING AND TRAINING PLATFORM

SOLUTION

RFI # 31701-03819

JANUARY 27, 2026

1. STATEMENT OF PURPOSE:

The State of Tennessee, Finance and Administration, Strategic Technology Solutions (STS)

issues this Request for Information (“RFI”) for the purpose of identifying quality workplace creator

platform solutions designed to support digital learning delivery, training, development, content

creation and skill development addressing the needs of varying agencies across the State. We

appreciate your input and participation in this process.

This RFI seeks information to help the State:

• Identify available marketplace solutions and emerging technologies.

• Understand platform capabilities, licensing models, security controls, and integration

requirements.

• Assess solutions that support both centralized and decentralized training functions.

2. BACKGROUND:

The State of Tennessee supports a diverse workforce with varying training needs. Current

eLearning and training platforms vary by agency. The State is exploring modern platforms that

enable both technical (e.g., IT software) and non-technical creators (e.g., program staff, HR,

training coordinators) to build, manage, publish, and measure digital learning content efficiently

and securely.

3. COMMUNICATIONS:

3.1. Please submit your questions and response to this RFI to:

Shannon Keefe, Contract Specialist

Finance and Administration, Strategic Technology Solutions

901 Rep. John Lewis Way North, Nashville, TN 37243

(615) 350-4244

Shannon.Keefe@tn.gov

3.2. Please reference RFI # 31701-03819 with all communications to this RFI.

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3.3. Please limit all questions to one submission per vendor.

4. RFI SCHEDULE OF EVENTS:

EVENT

1. RFI Issued

TIME

(Central

Time

Zone)

DATE

(all dates are State business

days)

Tuesday, January 27, 2026

2. Written Questions & Comments Deadline 2:00 PM Wednesday, February 4, 2026

3.

State Response to Written Questions &

Comments

Thursday, February 12, 2026

4. RFI Response Deadline

2:00 PM

Friday, February 20, 2026

5. GENERAL INFORMATION:

5.1. Please note that responding to this RFI is not a prerequisite for responding to any future

solicitations related to this project and a response to this RFI will not create any contract

rights. Responses to this RFI will become property of the State.

5.2. The information gathered during this RFI is part of an ongoing procurement. In order to

prevent an unfair advantage among potential respondents, the RFI responses will not be

available until after the completion of evaluation of any responses, proposals, or bids

resulting from a Request for Qualifications, Request for Proposals, Invitation to Bid or other

procurement method. In the event that the state chooses not to go further in the

procurement process and responses are never evaluated, the responses to the

procurement including the responses to the RFI, will be considered confidential by the

State.

5.3. The State will not pay for any costs associated with responding to this RFI.

5.4. Any services or products proposed in this RFI, must be in compliance with the following

security policy: all State data must remain in the United States, regardless of whether the

data is processed, stored, in-transit, or at rest. Access to State data shall be limited to US-

based (onshore) resources only. Configuration or development of software and code is

permitted outside of the United States, however, software applications designed,

developed, manufactured, or supplied by persons owned or controlled by, or subject to the

jurisdiction or direction of, a foreign adversary, which the U.S. Secretary of Commerce

acting pursuant to 15 C.F.R. 7 has defined to include the People's Republic of China,

among others are prohibited. Any testing of code outside of the United States must use fake

data. A copy of production data may not be transmitted or used outside the United States.

5.5. The State may request demo presentations from selected RFI respondents.

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5.6. Responses should be prepared, with emphasis on completeness and clarity, and should

NOT exceed fifteen (15) pages total in length. Responses, as well as any reference material

presented, must be written in English, and must be written on standard 8 ½” x 11” pages

and all text must be at least a 12-point font. All pages must be numbered.

6. INFORMATIONAL FORMS:

The State is requesting the following information from all interested parties. Please fill out the

following forms:

RFI #31701- 03819

TECHNICAL INFORMATIONAL FORM

1. RESPONDENT LEGAL ENTITY NAME:

2. RESPONDENT CONTACT PERSON:

Name, Title:

Address:

Phone Number:

Email:

3. Please provide a description of your company’s public sector experience providing eLearning

and training content creation solutions, including implementation and ongoing support.

4. Proposed Solution(s): Please describe how your solution will satisfy the State’s List of

Business Requirements in Table 7.1 of this RFI, if there is a feature that doesn’t currently meet

the requirements, but is in development, or if your solution provides alternative functionality

that may yield a similar outcome.

5. Provide a proposed overall project timeline to complete the State’s List of Business

Requirements in Table 7.1, including phases, milestones, and State resource obligations.

Please include knowledge transfer, training, and post-implementation technical support into

your timeline.

6. Describe your solution’s software license/subscription framework, delivery requirements and

rules for transferring licenses/subscriptions.

7. Explain the use of AI with your solution and any limitations that might exist.

8. Do you currently have the capacity to migrate data from the Articulate 360 platform to your

solution? If so, please identify key risks you’ve encountered in similar transitions from

Articulate 360 to your solution and how they were mitigated?

Please describe your solution’s transition approach, including tools, methods and/or support

that will be used for data extraction, transformation, and loading (ELT), a transition timeline

describing key phases and milestones and the overall transition training process.

9. Describe your solution’s training and knowledge transfer process to administrators and content

managers.

10. Explain your solution’s collaboration functionality, content management, mobile accessibility

and offline capabilities.

11. Describe your release management approach to system updates and improvement, including

SLAs and introduction of emerging technologies.

12. Explain all aspects of support for your solution, including online chat support, live support, etc.

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13. Describe what methods, strategy, solutions, product features, etc....set you apart from your

competition. What standards or best practices are met by your solution(s)?

14. Describe any risks and potential mitigation strategies associated with your solution that meets

the List of Business Requirements in Table 7.1.

15. Through which public sector cooperative purchasing agreements can you currently provide

these services? (GSA, NASPO, etc.)

16. Does your company offer an enterprise solution? If so, describe your approach to expanding to

an enterprise solution.

COST INFORMATIONAL FORM

1. Describe the typical price range associated with your solution, including implementation, licensing,

training, and support. Pricing should reflect an estimated current baseline of 150 licensed users.

Please provide a public-sector price list for your products and services.

2. If an enterprise solution is available, as requested in Section 6: Informational Forms, Technical

Informational Form, Question 16, describe any tiered pricing structure for licensing,

implementation, training, or related services. Include enterprise-level pricing options as applicable.

ADDITIONAL CONSIDERATIONS

1. Please provide input on alternative approaches or additional things to consider that might benefit

the State:

7. PROPOSED SOLUTION(S) Requirements: The State is seeking information on software

solutions that currently exist from qualified vendors to mitigate the risk of data discrepancies by

means of data cleansing solutions. Table 3.1 below represents the State’s List of Business

Requirements for which the vendor should provide proposed solutions in their response.

Table 7.1: List of Business Requirements

REQUIREMENT DESCRIPTION

1. Content Authoring & Design Capabilities

a. Intuitive, no-code/low-code authoring tools

usable by non-technical staff

b. Support for multimedia content (video,

audio, graphics, screen recording) with

transcriptions and access to an expansive

photo/media library

c. Interactive learning elements, including

quizzes, assessments, scenarios, and

branching logic

d. Support for storyboards, layering,

animations, layout customization, and

flexible block-based design

e. Font, color and branding customization,

including storage of logos, fonts, and color

hex values

PROPOSED RESPONSE

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f. Support for slide-based and page-based

course authoring, including timeline or

slide sequencing, slide duplication, and

slide-level navigation controls

g. Microlearning and modular content

creation and management

h. Ability to apply or decline live/real-time

updates without requiring course

republishing

i. Ability to auto-generate voice narration

from input text

j. Single sign-on support

2. Content Management, Collaboration & Governance

a. Collaborative content development across

agencies with role-based access

b. Centralized content repository for training

materials and shared assets

c. Reusable templates, standardized formats

and shared resource libraries accessible

directly within authoring environment

d. Version control and update tracking,

including change history and rollback

e. Review and approval workflows supporting

cross-agency governance, including inline

commenting, feedback resolution, and

versioned review cycles

f. Ability to reduce duplicative training efforts

through reuse and adaption of content

g. Capability to distribute standardized

content across multiple agencies

3. Learning Delivery, LMS & Tracking

a. Integration with existing LMS platforms OR

provision of a built-in LMS

b. Support for SCORM, xAPI, AICC, or

equivalent interoperability standards

c. Ability to assign courses to users and user

groups

d. Learner activity tracking, including course

progress, completions, assessments, and

testing results

e. Reporting and analytics on completion,

engagement, and performance

f. Automated generation and reporting of

course completion data at the user and

group level

g. Automated calculation, assignment,

tracking and issuance of CPE/CPU credits

for defined courses

4. Personalized & Accessible Learning

a. Support for personalized learning paths

and role-based curricula

b. Skill development frameworks aligned to

workforce needs

5

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 611430Professional and Management Development Training

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