Project Information

Bid Title

RFP 26-007-45 Employee Healthcare Administration Services

Issuing Agency

Shelby County

Location

Tennessee

Published Date

Feb 27, 2026

Closing Date

Mar 27, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:

RFP 26-007-45 Employee Healthcare Administration Services

Category:

Human Resources

Status:

Open

Publish Date:

Friday, February 27, 2026 - 10:30am

Close Date:

03/27/2026 - 4:00pm

Contact Person:

Caterra Farmer

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Bid Title

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Related Documents:

RFP 26-007-45 Employee Healthcare Administration Services.pdf

RFP 26-007-45- Proposal Response Cover Sheet.pdf

Exhibit A - Summary of Key Provisions.pdf

Exhibit A.1 - HRA Choice Plan - Memphis Area.pdf

Exhibit A.2 - HRA Choice Plan - Out of Area.pdf

Exhibit A.3 - OAPIN Plan - Memphis Area.pdf

Exhibit A.4 - OAPIN Plan - Out of Area.pdf

Exhibit A.5 - HRA Standard Plan - Memphis Area.pdf

Exhibit A.6 - HRA Standard Plan - Out of Area.pdf

Exhibit C - Intent to Bid Form.pdf

Exhibit D - Shelby County Government_Geo Access Parameters.xlsx

Exhibit E - Shelby County Government_Barry Brady Act - Firefighters.pdf

Exhibit H - Shelby County Government_Financial Exhibit.xlsx

Exhibit I - Mutual Non-Disclosure Agreement.pdf

RFP 26-007-45 Employee Healthcare Administration Services- Vendor Scorecard.xlsx

Attachment Preview

Shelby County

Tennessee

Lee Harris, Mayor

Request for Proposal

Shelby County Government

Purchasing Department

160 N. Main Street, 5th Floor

Memphis, TN 38103

Issued: Friday, February 27, 2026

Due: Friday, March 27, 2026 no later than 4:00 P.M. (Central Standard Time)

RFP # 26-007-45

Employee Healthcare Administration Services

(Human Resources)

Shelby County Government is soliciting written proposals, on a competitive basis, from interested and

qualified companies to provide Employee Healthcare Administration Services. Information

regarding this formal bid is located on the County’s website at www.shelbycountytn.gov. At the top

of the home page, click on the dropdown box under “Business”, click on “Purchasing” and “Bids” to

locate the name of the above-described formal bid. Link: https://bids.shelbycountytn.gov/

IMPORTANT NOTES:

MANDATORY INFORMATION and FORMS – To properly respond and prepare your

proposal response, please make sure you pay close attention to all mandatory

information/forms requested, including signing and attaching all forms as required. This bid

clearly documents and outlines the format and what information is required at the time of

proposal submission.

COMPLETED EXCEL FILE – Vendor to answer directly in the scorecard (Excel file) all

information requested (minimum requirements and department-specific requirements). The

Excel file has two (2) yellow tabs/sheets named “MIN REQs” and “DEPT REQs”. Vendor to

enter their information only where yellow cells, are on those two (2) yellow tabs. Vendor to

submit with your proposal (both Printed and Digital formats). The Excel files must be submitted

on two (2) separate USB devices.

(No LOSB goals will be applied)

Sincerely,

Signed Original on File

Caterra Farmer, Buyer

Shelby County Government

Purchasing Department

2

TABLE OF CONTENTS

I. INTRODUCTION

II. MINIMUM PROPOSER REQUIREMENTS

III. CORRESPONDENCE & QUESTIONS

IV. PROPOSAL SUBMISSION DEADLINE

V. PROPOSAL TIMELINE

VI. PROPOSAL CONDITIONS

VII. GENERAL REQUIREMENTS AND INFORMATION

VIII. AWARD OF CONTRACT

IX. PURPOSE / SCOPE OF WORK

X. CONTRACT REQUIREMENTS

XI. PROPOSAL SUBMISSION

XII. PROPOSAL EVALUATION AND SELECTION

3

I. INTRODUCTION

Shelby County Government, (the “County”), is soliciting proposals from interested and

qualified Vendors to provide Employee Healthcare Administration Services (the “Goods

and/or Services”). This Request for Proposal (“RFP”) is being released to invite interested

and qualified Vendors to prepare and submit proposals in accordance with instructions

provided where the successful proposer(s) will be selected and invited to enter into a

contractual relationship with Shelby County for the Goods and/or Services outlined in this

RFP, and per proposal(s) received.

In this RFP, the terms Proposer, Vendor, Bidder, Consultant, Contractor, and Provider are

used interchangeably unless the context indicates otherwise.

All specifications are part of this bid and general terms and conditions (as outlined in the

Terms of this bid). They shall become a part of and be included in any contract/purchase

order/systems contract resulting from any award.

These specifications are not intentionally written to favor any one manufacturer or service

provider and are only for the purpose of indicating generally the type of work required of said

bid. Any responsible Bidder who considers these specifications to be of a non-competitive

nature should immediately contact the Administrator of Purchasing.

INTENT TO BID

In order to receive additional information, (census, provider disruption, and claims repricing

files), vendors must provide written confirmation of your Intent to Bid utilizing the “Exhibit

C - Intent to Bid Form” on or before Tuesday, March 10, 2026 @12:00 P.M. CST.

Return to Caterra Farmer, Buyer, at Caterra.Farmer@shelbycountytn.gov.

Checking the applicable boxes confirming your agreement to the confidentiality of all

received RFP information and that you will not:

a. Share any of the information pertaining to this RFP with any third parties including

but not limited to subsidiary and affiliated organizations, except on an “as need to

know basis” for the purpose of responding to this RFP; and further any such third-

party release shall agree to same non-disclosure.

b. Use information received during the RFP process for any other purpose than for

responding to this RFP without the written authorization of the County. Expressly

forbidden, but not limited to, is the use of RFP information to prepare claims analysis,

demographic analysis, provider analysis, claim projections, or premium rates

development.

4

Non-Disclosure Agreement

Vendor must sign and return “Exhibit I: Non-Disclosure Agreement (NDA)” to contact listed

above via email to receive the following exhibits (Exhibit B: Census, Exhibit F: Provider

Disruption Worksheet, Exhibit G: Claims Repricing).

II. MINIMUM PROPOSER REQUIREMENTS

In order to be considered as “responsive”, all Proposers must answer and provide

justifications for ALL below minimal requirements.

The information requested below is to be answered directly in the scorecard

Excel file by all Vendors and submitted as part of your proposal (both Printed

and Digital formats).

1. Provide all appropriate Licenses and Certifications required in the State of Tennessee

to provide the goods and/or perform the Services required. Provide a copy of your

current Shelby County Business License (if business is located in Shelby County,

TN).

2. Must provide active Equal Opportunity Compliance (EOC) number(s) and Vendor

number, or your applications are “in” the EOC system and the Purchasing system for

processing (refer to details outlined below) – please list all your Shelby County EOC

active numbers.

3. Adherence to all provisions of Title VI requirements – please attest, and provide

proof/documentation if necessary.

4. Must acknowledge adherence to State of Tennessee Public Chapter No. 436, known as

the “Tennessee Lawful Employment Act” which requires use of E-Verify (effective

1/01/23). Otherwise, mention you ARE an Independent vendor (Sole Proprietors) with

fewer than 35 employees and provide employment eligibility documentation, i.e.:

Valid (unexpired) Tennessee driver's license or photo ID. Valid (unexpired) driver's

license from another state (subject to strictness, though TN license is standard). U.S.

Passport (valid, unexpired), Certificate of Birth issued by a U.S. state, jurisdiction, or

territory, U.S. government-issued certified birth certificate, Certificate of Citizenship

(N560 or N561), Certificate of Naturalization (N550, N570, or N578), and/or Valid

immigrant registration documentation (e.g., Permanent Resident Card or I-766

Employment Authorization Card.

5. FORM – Drug-Free Workplace Affidavit must be completed, signed and notarized

with your bid/proposal – even if less than 5 employees.

6. Must attest to a minimum of five (5) years of experience providing the goods and/or

performing the services described in this bid.

Shelby County BRN and Vendor numbers

5

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