RFP Department of Social Services Scanning and Digitalization Services Project
Project Information
- Bid Title
- RFP Department of Social Services Scanning and Digitalization Services Project
- Issuing Agency
- County of Henderson
- Location
- North Carolina
- Published Date
- Apr 23, 2026
- Closing Date
- May 6, 2026
- Government Level
- State & Local
- Status
- Closed
- Original Source
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- Project Description
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Title Bid/RFP Closing Date Bid/RFP Status Files View Bid Awarded To RFP Department of Social Services Scanning and Digitalization Services Project Wed 5/6/26
Open - accepting bids and proposalsView Details - Attachment Preview
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Henderson County GovernmentRFP: Department of Social Services Scanning andDigitalization Services ProjectDate of Issue: April 23, 2026Mandatory Pre-Proposal MeetingLocation: 1200 Spartanburg HighwaySuite 300Hendersonville, NC 28792Date: April 29, 2026Time: 10:00 AMProposal Due Date: May 6, 2026, by 5:00PMDirect all inquiries concerning this RFP to:Doug GuffeyPurchasing AgentPhone: 828-694-5023Email: hcpurchasing@hendersoncountync.govP a g e 1 | 10PROPOSAL FORMGENERALPursuant to the General Statutes of North Carolina and 2 CFR Part 200 Federal Uniform AdministrativeRequirements, Cost Principles, and Audit, as amended, sealed proposals, subject to the conditions andspecifications herein, are invited for scanning and digitalization services. All proposals will be received bythe Henderson County Finance Department, at 113 North Main St., Hendersonville, NC 28792, May 6,2026, at 5:00 PM.PRICINGThe submitting firm has carefully examined the annexed form of scope of work and proposalrequirements, and hereby declares that they will furnish the services called for in the mannerprescribed in the specifications for the following price:DescriptionPricingScanning and Digitalization ServicesPricing shall be inclusive of all applicable fees and taxes.OFFER AND ACCEPTANCEHenderson County seeks offers for the services described in this solicitation. The County’s acceptance ofany offer must be demonstrated by execution of the acceptance found below. Acceptance shall create acontract having an order of precedence as follows: In cases of conflict between documents comprisingthe contract, the order of precedence shall be (1) special terms and conditions specific to this RFP, (2)specifications and requirements contained within the RFP, (3) Henderson County Terms and Conditionsof this RFP, and (4) the agreed portions of the awarded Firm’s offer. No contract shall be binding on theCounty until an encumbrance of funds and preaudit has been made for payment of the sums due underthe contract.EXECUTIONIn compliance with this Request for Proposals, and subject to all the conditions herein, the undersignedoffers and agrees to furnish any or all services or goods upon which prices are offered, at the price(s)offered herein, within the time specified herein. By executing this offer, I certify that this offer issubmitted competitively and without collusion.Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.P a g e 2 | 10OFFEROR:STREET ADDRESS:CITY, STATE & ZIP:PRINT NAME & TITLE OF PERSON SIGNING:AUTHORIZED SIGNATURE:DATE:P.O. BOX:TELEPHONE NUMBER:ZIP:TOLL FREE TEL. NOFAX NUMBER:E-MAIL:Offer valid for one hundred and twenty (120), days from date of offer opening unless otherwise statedhere: ______days.ACCEPTANCE OF OFFERIf any or all parts of this RFP are accepted, an authorized representative of Henderson County shall affixtheir signature hereto. A copy of this acceptance will be forwarded to the successful firm(s).FOR COUNTY USE ONLYOffer accepted and contract awarded pursuant to Purchase or Contract Order number _________ this______ day of _____________________, 20____, as indicated on attached certification,by _____________________________________________ (Authorized representative of HendersonCounty).This instrument has been preaudited in the manner required by the Local Government Budget &Fiscal Control Act. N.C.G.S. 159-28(a).Henderson County Finance DirectorP a g e 3 | 10Section 1: PurposeHenderson County’s Department of Social Services seeks an entity for digitalization and scanningservices. All proposals and contracts are governed by Henderson County policy, North Carolina GeneralStatues, and 2 CFR Part 200 as applicable.Section 2: RFP ScheduleListed below are the dates and times by which stated actions must be taken or completed. The Countymay determine, in its sole discretion, that it is necessary to change any of these dates and times. Shouldchanges be required, proper notice will be provided to potential respondents.ActionRFP issuedMandatory Pre-Proposal MeetingDeadline for QuestionsCounty ResponsesProposals DueTime5:00 PM10:00 AM5:00 PM5:00 PM5:00 PMDate04/23/202604/29/202604/29/202605/01/2026May 6, 2026A MANDATORY PRE-PROPOSAL MEETING will be held at 1200 Spartanburg Highway, Suite 300Hendersonville, NC 28792 at the time indicated above. Please meet at the front lobby in theDepartment of Social Services Building. If the submitting firm does not attend the pre-proposal meetingor is not present for the duration of the meeting your proposal will not be considered as responsive.Section 3: RFP ContactAny and all questions, concerns, request for additional information, and/or alternate productconsiderations shall be directed to the Henderson County Finance Department to the attention of theLead Purchasing Agent:Doug Guffeyhcpurchasing@hendersoncountync.govSection 4: Proposal QuestionsThe County is not liable for interpretations/misinterpretations or other errors, or omissions made by therespondent in responding to this RFP. The respondent shall examine this RFP to determine if theCounty’s requirements and terms and conditions are clearly stated. If, after examination of the variousrequirements and terms and conditions of this RFP, the respondent believes there are any requirementsor terms and conditions which remain unclear or which restrict competition, the respondent mayrequest, in writing, that the County clarify the requirement(s) and terms(s) and condition(s) specified.The respondent must provide the Section(s), Subsection(s), Paragraph(s), and page number(s) thatidentify the requirements or conditions questioned by the respondent.P a g e 4 | 10Requests for clarification, technical questions, and/or approval of alternate products to this RFP must bereceived by the County no later than the date shown above in Section 2, entitled “RFP Schedule”, underDeadline for Questions. The respondents’ failure to request clarification and submit questions by thedate in the RFP schedule above shall be considered to constitute the respondents’ acceptance of allCounty requirements and terms and conditions. The County shall issue addenda reflecting questions andanswers to this RFP, if any, and shall be posted to the County’s website athttps://www.hendersoncountync.gov/rfps.Section 5: Objections to the SpecificationsIt is not the intent of the RFP to exclude or limit competition or favor any supplier. If there is an objectionto any of the specifications or requirements listed herein, the respondent must notify Doug Guffey, LeadPurchasing Agent in writing, stating and listing the specifications and objections, no later than the dateshown above in Section 2, entitled “RFP Schedule”, under Deadline for Questions. If a pre-proposalmeeting has been scheduled, any objections must be presented in writing at that time. The objectionsstated must pertain both to form and substance of the RFP document. Failure to object in accordance withthe above procedure shall constitute a waiver on the part of the submitting firm to protest the solicitation.All concerns, questions, clarifications, or other correspondence must be directed only to Doug Guffey,Lead Purchasing Agent. Information obtained from other sources will not be considered in the evaluationand award of this RFP.Section 6: Scope of WorkA. Overview:The firm will scan and digitalize documents from DSS as defined herein.B. Requirements1. General:a. File scanning of approximately 540 boxes of varying paper sizesb. Documents will need to be boxed in order to be taken offsitec. Department shall have access to records while scanning is being performedwith 48 hours noticed. Offsite scanning is permissiblee. Due to the sensitive/confidential information contained in these documentsthe vendor must protect all digitalized data, restrict access to only authorizedpersonnel, and ensure secure storage and destruction of the physicaldocuments from the commencement of the project to the end.2. Specifications of Documentsa. Documents will need to be prepared for scanning as documents may containstaples, paperclips, binder clips, etc.3. Required Scanning Equipmenta. The scanner will need to be able to scan Legal size paper4. Indexinga. Digitalized documents shall be indexed by case Id, Last name, First nameP a g e 5 | 10
- Commodity Codes
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- NAICS 518210Data Processing, Hosting, and Related Services
- NAICS 541611Administrative Management and General Management Consulting Services
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