Project Information

Bid Title

On-Call EnerGov Consultant Support [Request for Qualifications]

Issuing Agency

City of San Mateo

Location

California

Published Date

Apr 29, 2026

Closing Date

May 27, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

Bid Title:	On-Call EnerGov Consultant Support [Request for Qualifications]
Category:	ALL OPEN RFPs
Status:	Open

Description: The City of San Mateo’s Community Development Department is requesting SOQs from experienced and highly-qualified firms to provide professional services to support, enhance, and administer its Tyler Technologies Enterprise Permitting & Licensing (EPL) system (EnerGov). This RFQ addresses both one-time enhancement projects and ongoing administration and technical support as needed. Publication Date/Time: 4/29/2026 9:00 AM Closing Date/Time: 5/27/2026 2:00 PM Contact Person: Suruchi Bhutani Sr. Management Analyst Community Development Department Email: sbhutani@cityofsanmateo.org Phone: (650) 522-7209 Related Documents: On-Call EnerGov Consultant Support [Request for Qualification]

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REQUEST FOR

QUALIFICATIONS

FOR TYLER TECHNOLOGIES ENTERPRISE PERMITTING & LICENSING (EPL)

SYSTEM ENHANCEMENTS AND ONGOING TECHNICAL SUPPORT

Community Development

Department

City of San Mateo, CA

April 2026

The City of San Mateo is accepting Statements of Qualifications to select one or more qualified

consulting firm(s) to provide on-call technical support services. All questions regarding this

Request for Qualifications (RFQ) shall be directed to Suruchi Bhutani at (650) 522-7209 or

sbhutani@cityofsanmateo.org

Statements of Qualifications (SOQs) shall be submitted by firms that have a capable and

demonstrable background in any or all types of work described in Section III, “OBJECTIVE AND

SCOPE OF SERVICES,” of this notice. In addition, all interested firms shall have sufficient, readily

available resources in the form of trained personnel, support services, specialized consultants, and

financial resources to carry out the work without delay or shortcomings. SOQs shall be submitted

to the Community Development Department, City of San Mateo, 330 West 20th Ave, San Mateo,

California 94403, no later than 2:00 p.m. on Wednesday, May 27, 2026. Each proposer shall

submit one (1) digital PDF copy via email in accordance with Section IV, “STATEMENTS OF

QUALIFICATIONS,” of this

notice.

Table of Contents

I. INTRODUCTION.........................................................................................................................................3

II. BACKGROUND...........................................................................................................................................3

III. OBJECTIVE AND SCOPE OF SERVICES ........................................................................................................4

IV. STATEMENTS OF QUALIFICATIONS ...........................................................................................................5

V. CONSULTANT SELECTION PROCEDURE.....................................................................................................6

VI. ESTIMATED PROJECT TIMETABLE .............................................................................................................7

VII. CONDITIONS..............................................................................................................................................7

Appendix A: Sample Agreement.......................................................................................................................9

I. INTRODUCTION

The City of San Mateo’s Community Development Department is requesting SOQs from

experienced and highly-qualified firms to provide professional services to support, enhance, and

administer its Tyler Technologies Enterprise Permitting & Licensing (EPL) system. This RFQ

addresses both one-time enhancement projects and ongoing administration and technical

support as needed.

II. BACKGROUND

The City of San Mateo is located in San Mateo County, on the Peninsula in the San Francisco Bay

Area. It is bordered by Burlingame to the north, Foster City to the east, Belmont to the south, and

Hillsborough to the west. The City is conveniently situated 19 miles south of San Francisco and 30

miles north of San Jose. It covers an area of 14.6 square miles, including 3.87 square miles of

tidelands from the San Francisco Bay to the east and a range of coastal mountains to the west.

The City was incorporated in 1894 and was originally chartered in 1922. The current charter was

adopted in 1971 and revised in 2002. San Mateo has a Council-Manager form of government. The

Council selects a Mayor from among its members each December for a one-year term. The Mayor

and City Council serve as the legislative and policy making body of the City. The City Manager,

appointed by the Council, serves as chief executive officer and is responsible for the day-to-day

administration of City affairs. The City Council also appoints a City Attorney. There are twelve

Advisory Boards and Commissions.

The City provides a broad range of municipal services. These include police, planning, building,

sewer, street maintenance, and general administrative services. Fire service is provided by the San

Mateo Consolidated Fire Department. Water is provided to the residents of the City of San Mateo

by two water service providers, California Water Services and Estero Municipal Improvement

District. The City operates and maintains facilities for wastewater treatment. In addition, the City

offers thirty-five parks, six recreation centers, three libraries, and an 18-hole golf course.

The Community Development Department’s core function is to ensure a quality-built environment,

healthy neighborhoods, and a strong economic base in the City. The Department is divided into

four divisions, including the Planning Division, which oversees long-range planning and review of

applications for new developments; the Code Enforcement Division, which provides maintenance

of the city’s neighborhoods; the Housing Division, which provides development and administration

of affordable housing programs; and the Building Division, which provides construction permit

review, issuance, and inspection for residential and commercial structures.

3

III. OBJECTIVE AND SCOPE OF SERVICES

General

The City utilizes Tyler Tech EPL for managing permitting and licensing processes. Enhancements

and ongoing technical support are required to optimize performance, resolve existing issues,

and implement best practices.

The City is interested in entering a one (1) year on-call contract with the selected firm(s) to

provide the listed services.

SCOPE OF SERVICES:

Enhancement Projects (One-Time Initiatives)

• Existing Tyler EPL Crystal Reports to SSRS Conversion

• Assist with design and Implementation of Projects Field

• Develop and deploy new Custom Forms, Workflows, Intelligent Objects and Reports

On-Call Technical Support

• Ongoing Issue Resolution

• Ongoing Report Development

• New User Guides and Updates

Interested consultants shall be prepared to provide the services requested for a period of one

(1) year. Staff anticipate the requested services will be needed on a regular, ongoing basis.

4

IV. STATEMENTS OF QUALIFICATIONS

The City will accept SOQs through Wednesday, May 27, 2026 at 2pm. Submittals should be

organized in the same order as the requirements listed herein. Submittals must include one (1)

digital PDF copy via email. SOQs should be specific and concise and shall be limited to a maximum

of 15 double-sided pages, including any cover pages, resumes, project examples, and references.

1. Statement or Cover Letter: A summary of the key points of the consultant’s interests

and qualifications, pertinent areas of expertise, and the individual or individuals

responsible for the work to be performed.

2. Understanding of Scope of Work: A summary of the team’s understanding of the City’s

needs for on-call services. Include the team’s approaches to quality assurance/quality

control, and any unique perspectives or methods the team/firm has implemented. If

responding to only a portion of the requested services, please specify which.

3. Team Experience and References: The team's experience and history in performing

similar work, including a list of recently performed relevant projects/engagements, past

performance, individual or team accomplishments, and examples of similar experiences

working for similar communities. This should include the names and contact information

of references, including at least three (3) public agencies.

4. Organization Chart and/or Key Personnel: An organizational chart or listing of key

personnel for the project team. Identify each team member’s role in this process. The

organizational chart or list should demonstrate the team’s resources and necessary

expertise to meet the City’s needs in an on-call capacity.

5. Schedule of Charges and Lead Times: A schedule of billing rates for all key personnel

and subconsultants, as well as the required lead times when requesting services.

6. A statement indicating that the consultant has reviewed the attached City of San

Mateo standard agreement, and identified any exceptions, including Section 9 –

Interest of Consultant.

Consultants are welcome to submit qualifications demonstrating their ability to provide

any or all of the services identified in this RFQ.

5

Commodity Codes

• NAICS 541330Engineering Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541690Other Scientific and Technical Consulting Services

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