Project Information

Bid Title

RFP Transportation Call Center Services

Issuing Agency

Guilford County Schools

Location

North Carolina

Published Date

Jan 16, 2026

Closing Date

Feb 12, 2026

Government Level

State & Local

Status

Closed

Ref. #

6800

Original Source

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Bid Documents

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Project Description

QuoteID	Description	Bids Closed	Scope of Work
6800	RFP Transportation Call Center Services RFP Transportation Call Center Services RFP Transportation Call Center Services	02/12/2026	PDF PDF PDF PDF

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GUILFORD COUNTY

SCHOOLS

Advertisement

Request for Proposals #6800

Transportation Call Center Services

Guilford County Schools (GCS) is seeking proposals from qualified vendors to provide professional call

center services to support transportation operations, customer service, and communication with parents,

guardians, staff, and community stakeholders. The selected vendor will serve as an extension of the

GCS Transportation Department and must demonstrate the ability to provide accurate, timely,

professional, and empathetic customer service in a high-volume, time sensitive environment.

Proposals will be received until 2:00pm, (EST), Thursday, February 12, 2026 by Guilford County Schools

Purchasing Department at 714 Green Valley Road, Greensboro, NC 27408. Proposals should be made to

the attention of Letitia Hines with the RFP#6800 on the outside of the package.

Proposal documents may be obtained via the Guilford County Schools bid solicitation site at

http://purchasing.gcsnc.com/BidCurrent/PurchasingQuoteList.aspx under quote #6800 or by emailing

Letitia Hines, Manager – Purchasing at HinesL@gcsnc.com.

Minority and Women Owned Businesses are encouraged to submit bids for this project. The Guilford

County Board of Education awards public contract without regard to race, religion, color, creed, national

origin, sex, age or handicapped condition as defined by North Carolina General Statutes, Section 168A-3.

GCS reserves the right to accept or reject any or all bids presented, and the right to waive any

informalities or irregularities.

GUILFORD COUNTY SCHOOLS

Velicia Moore, CLGPO

Director - Purchasing

Commodity Codes

• NAICS 561421Telephone Answering Services
• NAICS 561422Telemarketing Bureaus and Other Contact Centers

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