Disaster Call Center Services

Project Information

Bid Title: Disaster Call Center Services
Issuing Agency: Hillsborough County
Location: Florida
Published Date: Dec 4, 2025
Closing Date: Dec 17, 2025
Government Level: State & Local
Status: Closed
Ref. #: ITB-26-00042
Original Source: Join to Access Full Details
Bid Inquiries: Join to Access Full Details
Bid Documents: Join to Access Full Details
Project Description: Project: Disaster Call Center Services

Ref. #: ITB-26-00042

Type: ITB

Status:
Open

Open Date: Nov 12th 2025, 1:30 PM EST

Intent to Bid Due Date: Dec 17th 2025, 2:00 PM EST

Questions Due Date: Never

Contact Information: Kevin Frye, fryea@hcfl.gov

Close Date: Dec 17th 2025, 2:00 PM EST

Project Description: The Hillsborough County Office of Emergency Management (OEM) seeks to establish a contract with a qualified Contractor to provide call center answering service providers to manage calls related to disaster events, and to maintain year-round readiness through training and quality assurance activities. The resulting contract will be for a three (3) year period in the estimated amount of $550,000.00.
Commodity Codes: NAICS 541611Administrative Management and General Management Consulting Services
NAICS 561421Telephone Answering Services
NAICS 561422Telemarketing Bureaus and Other Contact Centers

Unlock Government BidHub's unparalleled access to high-quality, tailored bid information.

Access an extensive database of bids, including comprehensive local and state opportunities.
Receive customized alerts for the bids that matter most to your business.
Explore detailed specifications to ensure precise and competitive submissions.
Gain a competitive edge with up-to-date information and exclusive opportunities.