Fare Inspector Ambassador Program

Project Information

Bid Title
Fare Inspector Ambassador Program
Issuing Agency
City of Charlotte
Location
North Carolina
Published Date
Apr 27, 2026
Closing Date
May 19, 2026
Government Level
State & Local
Status
Closed
Ref. #
269-2026-2068
Original Source
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Project Description
Project: Fare Inspector Ambassador Program
Ref. #: 269-2026-2068
Department: City Procurement
Type: RFP
Status:
Open
Open Date: Apr 27th 2026, 10:00 AM EDT
Intent to Bid Due Date: May 19th 2026, 2:00 PM EDT
Questions Due Date: May 12th 2026, 2:00 PM EDT
Contact Information: David Tate, david.tate@charlottenc.gov
Close Date: May 19th 2026, 2:00 PM EDT

Project Description: The purpose of this Scope of Work (SOW) is to obtain a qualified Contractor to design and operate a Fare Inspection Ambassador Program for the CATS Blue Line. The Contractor shall deploy trained customer service centric personnel to conduct fare inspections, ensure system-wide fare compliance, and support a safe and professional rider experience.


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