Project Information

Bid Title

2610001 Strategic Partnership Student Information System FAQ

Issuing Agency

Education Service Center

Location

Texas

Published Date

Jan 7, 2026

Closing Date

Jan 15, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Documents

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Project Description

2610001 Strategic Partnership Student Information System FAQ

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Question

1

Answer

Could you please provide a list of the approximately 800 districts that use Ascender SIS, along with their corresponding student No

counts?

2

If a list of Ascender districts is not available, could you provide the total number of students that are served by the districts

looking to replace Ascender? Could you also provide the average number of students per district, and what are the lows and

the highs (smallest, largest districts)?

Approximately 902,000

3

Would the ESC be open to becoming a channel partner for the implementation of the replacement SIS for the districts? Is the That will be negotiable

ESC interested in providing support, training, etc., for the districts that move from Ascender to the new SIS?

4

Is there a date by which the ESC wishes to no longer support Ascender at all?

No

5

Does the ESC have a preference for timeline. The vendor will describe its migration proposal, but wants to take into account the

ESC's desired go-live dates.

That is flexible

6

Can you provide more information on the Tier 1 services the ESCs would provide for the new SIS?

Basic Level 1 Triage

7

Do you have a preferred methodology for loading historical data? Do you have any specific expectations for the historical data No

loading process?

8

Please confirm that only one printed copy of the proposal is required.

Yes, one is all that is required.

9

Will Ascender districts be required to migrate off the current platform for the selected SIS, or will they have a choice?

That is still flexible

10

When Ascender is sunset, what is your adoption strategy for the selected SIS?

Not applicable

11

Will the districts be allowed to have their data hosted at their ESC or will Skyward need to provide our hosting

That is still to be determined

partner solution?

12

What is your desired timeline to implement all 700 school districts?

That is still to be determined

13

In the RFP, it states that the proposal should not be stapled, placed in a binder, or spiral bound. We typically

spiral bind or place our responses in a hardcover binder. To clarify, how would ESC Region 20 like this

Not bound. A Binder Clip(s) is fine.

response submitted?

14

That is still to be determined

Is there an implementation timeline or anticipated go-live date?

15

Please provide a breakdown of districts by enrollment band, including number of districts and total student

enrollment as follows: <1,000 students; 1,001 – 5,000 students; 5,001 – 10,000 students; >10,000 students.

Not applicable

16

Not applicable

What communications have the approximately 800 LEAs received in anticipation of this RFP and its award?

17

Of the approximately 800 LEAs who subscribe to Ascender SIS, how many have agreed to transition to the

winner(s) of this RFP?

18

That is still to be determined

That is still to be determined and will be negotiable

What percentage of the subscription revenue do the Education Service Centers expected to receive in return

for their training and support services?

19

Not applicable

What is the current pricing schedule?

20

What ancillary products does the Region 20 Education Service Center currently provide in conjunction with Not applicable

Ascender SIS? If any, please provide the number of districts and total student enrollment subscribed to those

ancillary products.

21

Does Region 20 Education Service Center expect the selected Student Information System(s) to provide

comparable product offerings? If so, please provide a complete list of ancillary products and their current

subscription pricing schedule.

22

That is still to be determined

What is the expected timeline for transitioning approximately 800 LEAs to a new Student Information

System(s)?

23

That is still to be determined

Does Region 20 ESC expect all approximately 800 LEAs to be transitioned to their new SIS(s) in time for the

2026-2027 school year? If not, what percentage of districts does Region 20 ESC anticipate should be

transitioned for the 2026-2027 school year?

That is still to be determined

24

What is the expected timeline for training the Education Service Centers on the new Student Information

System(s)?

25

That is still to be determined

Does Region 20 ESC expect all the Education Service Centers to train and support the new SIS(s) in time for That is still to be determined

the 2026-2027 school year? If not, what percentage of ECSs does Region 20 ESC anticipate should be trained

for the 2026-2027 school year?

26

Not applicable

Please provide a breakdown of the Education Service Center staff roles/titles and number of staff in each role

responsible for onboarding, implementation, training, and support.

27

That is still to be determined

Among the approximately 800 LEAs, how many products are currently integrated with Ascender SIS?

28

That will be negotiable

Are the approximately 800 LEAs limited to a selection of specified integrations or do they each retain the right

to select ad hoc product integrations that best serve their LEA requirements?

29

The majority of them

How many of the approximately 800 LEAs rely upon the Texas Education Exchange for product integrations?

30

Not applicable

Are there any fees associated with LEA usage of the Texas Education Exchange? If so, please provide a pricing

schedule.

31

Yes

Will Region 20 Education Service Center continue to offer Ascender ERP?

32

(No response)

What is the expectation for integration with the selected Student Information System(s)?

33

What is Region 20 Education Service Center’s commitment to enhancing or improving its integration with the

selected Student Information System(s)?

That is still to be determined

Commodity Codes

• NAICS 541511Custom Computer Programming Services
• NAICS 541512Computer Systems Design Services
• NAICS 541519Other Computer Related Services
• NAICS 541611Administrative Management and General Management Consulting Services
• NAICS 541618Other Management Consulting Services
• NAICS 541990All Other Professional, Scientific, and Technical Services

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