Project Information

Bid Title

Provide Farebox Upgrades (Public Transportation Dept) Addendum No. 1

Issuing Agency

City of Anchorage

Location

Alaska

Published Date

May 15, 2026

Closing Date

Jun 4, 2026

Government Level

State & Local

Status

Closed

Ref. #

2026P024

Original Source

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Bid Documents

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Project Description

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2026P024 Provide Farebox Upgrades (Public Transportation Dept)

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Synopsis

Proposal Document

2026P024 Provide Farebox Upgrade -- 816.96 kb

Attachment A - Existing Fare Collection System Inventory -- 173.89 kb

Attachment B - Customer Service POS Informational Reference -- 328.25 kb

Attachment C - Existing Fare Collection System Inventory -- 64.61 kb

Attachment D - Glossary of Technical Terms -- 43.46 kb

Attachment E - Sample Contract -- 206.54 kb

Attachment F- Buy America -- 41.55 kb

Attachment G - Debarrment -- 75.02 kb

Attachment H - FTA Cert -- 374.2 kb

Attachment I - Lobbying Cert -- 43.65 kb

Addendums

Addendum No. 1 -- 180.13 kb

Reference Documents

Project Status

Responsible Bidder

Attachment Preview

Municipality of Anchorage

Suzanne LaFrance, Mayor

Purchasing Department

April 21, 2026

REQUEST FOR PROPOSAL

RFP 2026P024

Public Transportation Department

Provide Farebox Upgrades

The Municipality of Anchorage is an equal opportunity employer.

Enclosed is pertinent information for use in preparing your proposal.

Pre-Proposal Conference:

Site Visit:

Questions Due:

Proposals Due:

N/A

N/A

12PM Local Time, April 28, 2026

12PM Local Time, May 21, 2026

Electronic Submission through BidExpress at Bid Express :: Municipality of Anchorage or

submission through Sealed Envelope with ONE SIGNED ORIGINAL, single sided, unbound, of your

proposal and, a flash-drive containing a PDF copy of the complete proposal, including

attachments must also be provided.

If applicable, the phone number to call into the Pre-Bid Conferences is 907-343-6089.

Conference lines are opened 5 minutes prior to the Pre-Bid Conference times. To attend

meetings in person, you may do so at 632 W. 6th Avenue, Suite 520, Anchorage, AK 99501. FOR

AUXILIARY AIDS, SERVICES, OR SPECIAL MODIFICATIONS TO PARTICIPATE PLEASE CONTACT THE

PURCHASING DEPARTMENT TO REQUEST REASONABLE ACCOMMODATIONS AT 907-343-4590;

OR wwpur@muni.org

For further information contact Purchasing at (907) 343-4590 or email wwpur@muni.org. All

correspondence should include the RFP number and title.

The Municipality of Anchorage reserves the right to reject any and all proposals and to waive

any informalities in procedures.

Sincerely,

Kim Ovsepyan

Principal RFP Buyer

632 West 6th Ave., Suite 520 | Mail: P.O. Box 196650 | Anchorage, Alaska 99519-6650 | www.muni.org | Phone: 907-343-4590

RFP 2026P024

Public Transportation

Provide Farebox Upgrades

Section 1 - General Information

Section 2 - Rules Governing Competition

Section 3 - Scope of Work

Section 4 - Proposal and Submission Requirements

Section 5 - Evaluation Criteria and Process

Section 6 - Selection Process

Section 7 - Sample Contract

Section 8 - Attachments

The Municipality of Anchorage Purchasing Department is pleased to announce that

we have begun using the Bid Express® service at www.bidexpress.com.

Electronic bid submission:

• allows for digitally-signed bids

• eliminates costs for delivery of bid packages

• provides error checking and alerts to omissions before submission

• easily accommodates last-minute changes and price cuts

• automates email notifications to alert vendors of solicitation postings and

solicitation changes

RFP 2026P024

Provide Farebox Upgrade Services

Page 1 of 22

If you are not a current user, please register for a free vendor account to reference the

Municipality of Anchorage’s upcoming advertisements.

For more information about the service, please refer to the Bid Express service’s

Knowledge Center here to get started.

For technical assistance, please call the service’s Customer Success team at 888-352-

2439, available Monday - Friday from 7:00 am – 8:00 pm (EST). You can also email

them at bidexpress.support@infotechinc.com.

Additional information and notices of solicitation opportunities will be posted on the

Purchasing webpage at Muni.org.

1.0 GENERAL INFORMATION

1.1 Purpose

The Municipality of Anchorage, Public Transportation Department (People

Mover), is soliciting proposals from qualified firms to procure and implement a

unified, account-based fare collection system across the fixed-route fleet.

The solution shall:

• Deliver a consistent rider payment experience across all fixed-route vehicles.

• Support multiple payment media, including smart cards, QR/barcode, and

open payments (contactless debit/credit, mobile wallets).

• Provide a cloud-based SaaS back-office platform with unified reporting,

policy management, and account services.

• Integrate with existing systems (e.g., Avail ETMS, current fareboxes, mobile

ticketing platform) or replace them where proposed.

• Include controlled migration of active fare data, pilot deployment, full fleet

rollout, training, and adoption support.

Period of Performance:

• Pilot deployment on 10 vehicles by Q3 2026.

• Full fleet deployment completed by November 30, 2026.

Contract Term:

Five (5) years with up to two (2) optional renewal periods of two (2) years each,

subject to performance and agency approval.

Project success is defined as a production-operating account-based system on

all People Mover fixed-route vehicles with no customer-visible defects, full

reporting continuity, and full delivery of all Must-Have items in Appendix A.

RFP 2026P024

Provide Farebox Upgrade Services

Page 2 of 22

1.2 Background

People Mover seeks to modernize its fare collection environment, replacing or

integrating legacy media and devices to achieve account-based operation,

unified reporting, and improved security. The current fare collection ecosystem

includes:

• Genfare fareboxes for on-board cash and magnetic stripe validation.

• Productive Solutions POS for in-person sales and smart card issuance.

• Masabi JustRide mobile ticketing platform for app-based fare purchase.

Today, these systems operate largely in silos with limited integration and manual

reconciliation, creating inefficiencies in reporting, customer account

management, and fare policy enforcement. The upgrade will unify all payment

channels under a single cloud-based SaaS platform, enabling real-time data

exchange, consolidated reporting, and scalable architecture to support future

enhancements such as microtransit and institutional programs.

This modernization is critical to improving rider equity and experience by

introducing features such as fare capping, multi-language support, and account-

based functionality that ensures riders never overpay and can manage their

accounts easily. It also positions the agency for long-term operational efficiency,

reducing manual processes, improving financial integrity, and supporting future

mobility integrations.

1.3 Questions

Any questions regarding this Request for Proposal are to be submitted in writing in

writing via: wwpur@muni.org

For ease of identification please identify the RFP number in the subject line of any

correspondence.

Purchasing Office hours of operation are: 8:00 a.m. to 5:00 p.m. local time Monday

through Friday, excluding Municipal holidays. All questions must be received prior

to the deadline indicated on the RFP cover letter.

1.4 Preparation Costs

The Municipality will not be responsible for proposal preparation costs, nor for costs

including attorney fees associated with any (administrative, judicial, or otherwise)

challenge to the determination of the highest ranked Proposer and/or award of

RFP 2026P024

Provide Farebox Upgrade Services

Page 3 of 22

contract and/or rejection of proposal. By submitting a proposal each Proposer agrees

to be bound in this respect and waives all claims to such costs and fees.

2.0 RULES GOVERNING COMPETITION

2.1 Examination of Proposals

Proposers should carefully examine the entire RFP and any addenda thereto, and

all related materials and data referenced in the RFP. Proposers should become fully

aware of the nature of the work and the conditions likely to be encountered in

performing the work.

2.2 Proposal Acceptance Period

Award of this proposal is anticipated to be announced within 90 calendar days,

although all offers must be complete and irrevocable for 60 calendar days following

the submission date.

2.3 Confidentiality

The content of all proposals will be kept confidential until the selection of the

Contractor is publicly announced. At that time the selected proposal is open for

review. After the award of the Contract, all proposals will then become public

information.

2.4 Proposal Format

Proposals are to be prepared in such a way as to provide a straightforward, concise

delineation of the Proposer's capabilities to satisfy the requirements of this RFP.

Emphasis should be concentrated on

1) conformance to the RFP instructions.

2) responsiveness to the RFP requirements.

3) completeness and clarity of content.

2.5 Signature Requirements

All proposals must be signed (electronically through BidExpress or manually/

DocuSign) by an officer or other agent of a corporate vendor if authorized to sign

contracts on its behalf; a member of a partnership; the owner of a privately-owned

vendor; or other agent if properly authorized by a power of attorney or equivalent

document. Signature on the “Letter of Transmittal” (See Para 4.3) will meet this

requirement.

Failure to sign the Proposal is grounds for rejection. The name and title of the

individual(s) signing the proposal must be clearly shown immediately below the

signature.

RFP 2026P024

Provide Farebox Upgrade Services

Page 4 of 22

Commodity Codes

• NAICS 236220Commercial and Institutional Building Construction

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