Project Information

Bid Title

Live Agent Services

Issuing Agency

County of San Mateo

Location

California

Published Date

May 24, 2026

Closing Date

Jun 19, 2026

Government Level

State & Local

Status

Closed

Original Source

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Bid Inquiries

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Bid Documents

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Project Description

Project ID:

Title: Live Agent Services

Addenda: 1

Release Date: 5/7/2026

Due Date: 6/19/2026

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Live Agent Services

Last updated by Addendum #1 on May 23, 2026 7:19 AM See what changed

Request for Proposals

Health - SMMC

91520 , 94846 , 95605 , 95826 , 96102

Project ID: 66000-2526-246

Release Date: Thursday, May 7, 2026

· Due Date: Friday, June 19, 2026 1:00pm

Posted Thursday, May 7, 2026 7:00am

All dates & times in Pacific Time

Draft Response No Bid25 days, 19 hours, 16 minutes

Post Information

Posted At:Thu, May 7, 2026 7:00 AM
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No

Overview

Summary

San Mateo Medical Center (SMMC) is a public hospital and clinic system fully accredited by The Joint Commission. SMMC operates outpatient clinics throughout San Mateo County, an acute-care hospital, and long-term care facilities in San Mateo and Burlingame. San Mateo Medical Center serves the health care needs of all residents of San Mateo County, with an emphasis on education and prevention, and without regard for ability to pay.

The County of San Mateo is seeking proposals for Live Agent Services .

Timeline

RFP Released:

May 7, 2026

Deadline for Questions and Comments:

May 18, 2026, 1:00pm

Question Response Deadline:

June 5, 2026, 11:55pm

Proposal Due Date and Time:

June 19, 2026, 1:00pm

Commodity Codes

• NAICS 541611Administrative Management and General Management Consulting Services

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