Project Information

Bid Title

Information Technology (IT) Modernization - eFax Services

Issuing Agency

HEALTH AND HUMAN SERVICES, DEPARTMENT OF

Location

Maryland

Published Date

Aug 7, 2026

Closing Date

Aug 17, 2026

Government Level

Federal

Status

Closed

Ref. #

7571MN26Q00056

Original Source

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Bid Documents

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Project Description

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Information Technology (IT) Modernization - eFax Services

Active

Contract Opportunity

Notice ID

7571MN26Q00056

Related Notice

Department/Ind. Agency

HEALTH AND HUMAN SERVICES, DEPARTMENT OF

Sub-tier

OFFICE OF THE ASSISTANT SECRETARY FOR FINANCIAL RESOURCES (ASFR)

Office

OMAS STRATEGIC BUYING CENTER - HHS MISSION

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General Information

• Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
• Original Published Date: Aug 07, 2026 12:25 pm EDT
• Original Date Offers Due: Aug 17, 2026 04:00 pm EDT
• Inactive Policy: 15 days after date offers due
• Original Inactive Date: Sep 01, 2026
• Initiative:
  • None

Classification

• Original Set Aside:
• Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
• NAICS Code:
  • 518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Place of Performance:
  Rockville , MD 20852
  USA

Description

DECSRIPTION OF REQUIREMENT:

The purpose of the Electronic Fax (eFax) contract is to procure commercial-off-the-shelf (COTS), Software-as-a-Service (SaaS), secure electronic faxing services.

The Contractor shall provide, implement, and sustain a fully managed, cloud-hosted, Commercial-off-the-Shelf (COTS), Software-as-a-Service (SaaS) electronic fax (eFax) solution for the Federal Occupational Health (FOH) enterprise. The solution shall support all FOH program areas and geographically dispersed service locations, including clinical sites, administrative offices, and remote operational environments. To deliver this enterprise-wide managed eFax service, the Contractor shall furnish all management, personnel, equipment, tools, materials, supplies, supervision, and support services necessary to accomplish the following:

• Implementation & Configuration – Plan, configure, integrate, and deploy the eFax solution across the FOH enterprise.

• Operations & Maintenance – Operate, monitor, and maintain the solution to ensure reliability, scalability, and continuous availability.

• Security & Compliance – Secure the solution and ensure ongoing compliance with all applicable federal requirements.

• Quality & Continuous Improvement – Conduct quality assurance, risk management, and continuous improvement activities throughout the life of the contract.

• Documentation & Testing – Develop and maintain all required documentation and perform testing to validate solution performance and integrity.

The Contractor shall establish and maintain governance processes necessary to ensure effective management of functional requirements (Section 6), technical requirements (Sections C.5.2 and 6), operational requirements (Sections C.5.1 and C.5.2.3), security requirements (Section 7), and performance requirements (Section 8) throughout the contract lifecycle.

PERIOD OF PERFORMANCE:

Base Period – 9/25/2026-9/24/2027

• Option Period 1 – 9/25/2027-9/24/2028

• Option Period 2 – 9/25/2028-9/24/2029

• Option Period 3 – 9/25/2029-9/24/2030

• Option Period 4 – 9/25/2030-9/24/2031

PLACE OF PERFORMANCE:

The majority of services under this contract shall be performed at the Contractor’s facilities using Contractor‐provided, cloud‐hosted resources approved for use within a FedRAMP‐authorized environment. Work performed at Government facilities shall be limited to meetings, technical reviews, security assessments, or operational activities that require physical access to FOH or HHS sites.

Primary Government locations include:

• Parklawn HHS Building, Rockville, Maryland

• Hubert H. Humphrey (HHH) Building, Washington, DC

Additional work may occur at FOH Service Provision Sites (SPS), FOH clinical centers, administrative offices, or other locations designated by FOH to support enterprise‐wide eFax service deployment and sustainment.

All onsite activities shall comply with HHS and FOH facility access control requirements, including escort procedures, PIV card requirements (as applicable), security screening, and adherence to official building hours.

The Contractor shall ensure all remote, onsite, and hybrid work arrangements fully support uninterrupted delivery of managed eFax services across FOH’s nationwide operational footprint.

PLEASE SEE ATTACHED SOLICITATION DOCUMENT FOR ADDITIONAL INFORMATION.

Attachments/Links

Contact Information

Contracting Office Address

• 5600 Fishers Lane
• Rockville , MD 20857
• USA

Primary Point of Contact

• Mildred Moss
• Mildred.Moss@hhs.gov

Secondary Point of Contact

• Lynn Tantardini
• Lynn.Tantardini@hhs.gov

History

• Aug 07, 2026 12:25 pm EDTCombined Synopsis/Solicitation (Original)

Commodity Codes

• NAICS 518210Data Processing, Hosting, and Related Services

Related bids

Aug 10, 2026	[Combined Synopsis/Solicitation (Updated)] Information Technology (IT) Modernization - eFax Services
Aug 14, 2026	[Combined Synopsis/Solicitation (Updated)] Information Technology (IT) Modernization - eFax Services

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