DBH - Milestone Server Software Installation Services

Project Information

Bid Title
DBH - Milestone Server Software Installation Services
Issuing Agency
State Government of Ohio
Location
Ohio
Published Date
Sep 3, 2026
Closing Date
Sep 22, 2026
Government Level
State & Local
Status
Closed
Ref. #
SRC0000041699
Original Source
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Project Description
Solicitation ID: SRC0000041699
Solicitation Name: DBH - Milestone Server Software Installation Services
Original Begin Date: 9/3/2026 2:17:46 PM
Begin Date: 9/3/2026 2:17:46 PM
End Date: 9/22/2026 3:00:00 PM
Inquiry End Date: 9/18/2026 3:00:00 PM
Commodity: Software patches or upgrades
MBE Set Aside: MBE Set Aside
Agency: DMH104200 FINANCIAL MANAGEMENT JRST11
DMH711090 CIN Information Svcs Office SUBH
Solicitation Status: Open for Bidding
Solicitation Type: Quick Quote

Solicitation General Information
In an MBE set-aside solicitation, only those bidders/suppliers with an active MBE certification at the time the solicitation closes can submit a response
Solicitation ID
SRC0000041699
Solicitation Name
DBH - Milestone Server Software Installation Services
RFx Type
Quick Quote
Lot #
1
Solicitation Status
Open for Bidding
Round #
1
MBE Set Aside
Begin Date
9/3/2026 2:17:46 PM (ET)
Amendment?
End Date
9/22/2026 3:00:00 PM (ET)
Inquiry End Date
9/18/2026 3:00:00 PM
Summary

The Ohio Department of Behavioral Health (DBH) - Summit Behavioral Helathcare Hospital (SBH) is soliciting dealers for the installation services of the latest version of Milestone Software onto our new servers.

DBH currently operates the Milestone video management system across one (1) management server and four (4) recording servers. The management server and one (1) recording server have been identified for replacement and will be upgraded to new hardware. All new hardware will be provided by DBH and will adhere to Milestone’s published specifications, please see below.

SERVER SPECIFICATIONS
MANAGEMENT SERVER

RECORDING SERVER *Milestone recommends not putting the Recording and Archive Arrays on the same controller. RAID 6 is now Milestone’s recommendation over RAID5.
Current Server Configuration:
Management Server (10.7.160.5):
OS: Server 2016 Standard
CPU: Xenon E3-1270 v6
RAM: 16GBs

Video_1 (NEW) (10.7.160.6):
Device Count: 212
OS: Server 2022 Standard
CPU: Xenon Silver 4410Y
RAM: 32GBs
Recording: 25TB RAID10 (10% Utilization)
Archive: 85TB RAID5 (16% Utilization)
Video_2 (OLD) (10.7.160.7):
Device Count: 138
OS: Server 2016 Standard
CPU: Xenon Silver 4116
RAM: 16GBs
Recording: 1TB (36% Utilization)
Archive: 52.7 TBs (34% Utilization)
Video_3 (NEW) (10.7.160.9):
Device Count: 96
OS: Server 2022 Standard
CPU: Xenon Silver 4410Y
RAM: 32GBs
Recording: 1TB (36% Utilization)
Archive: 86.5 TBs (10% Utilization)
Video_4 (NEW) (10.7.160.250):
Device Count: 192
OS: Server 2022 Standard
CPU: Xenon Silver 4410Y
RAM: 32GBs
Recording: 25TB (20% Utilization)
Archive: 85 TBs (25% Utilization)


DBH will provide the updated Milestone licensing that supports the latest available software release. Through this solicitation, we are seeking a qualified supplier to provide professional services to perform the following:

  1. Pre-Deployment Planning
  2. Installation and Configuration
    Install the latest Milestone software version on the two newly procured servers (management server and recording server), ensuring full compliance with Milestone requirements and best practices.
  3. System Migration
    Conduct a complete migration of all configurations, databases, recordings, and functional components from the existing management server and the designated recording server to the new hardware. The vendor will be responsible for validating system integrity and ensuring uninterrupted operational performance during and after migration.
  4. Software Upgrades on Existing Servers
    Upgrade the Milestone software on the remaining three (3) existing recording servers so that all components of the system operate on the latest approved version.
  5. Post‑Implementation Verification
    Perform comprehensive testing to confirm successful installation, migration, and system upgrades across all five servers. The vendor will be responsible for providing documentation of the completed work and confirming full system functionality.
The selected vendor shall provide all labor, expertise, and related services necessary to complete the installation, migration, and upgrade activities described above.

A statement of work (SOW) is required for this solicitation if an SOW is not provided, outlining the above requirements, it may result in disqualification.

Predecessor Contract
Process

The Ohio Department of Behavioral Health (DBH) will award this project to the lowest-cost responsive and responsible supplier. The awarded supplier must include all applicable costs for delivery, setup, and warranty in their submission.

Substitutions are not permitted unless explicitly authorized within the solicitation documentation.

All pricing must be clearly entered into the OhioBuys item grid. If a separate quote is submitted, the total must exactly match the amount listed in the item grid. Discrepancies may result in disqualification.

DBH reserves the right to purchase up to the full quantities specified in the sourcing project.

Important: All vendor inquiries must be submitted exclusively through the Inquiry Field in OhioBuys. Questions submitted through other channels will not be considered.

In the event of a tie bid, the sourcing project will be awarded to the first valid bid received by the date and time stamp in OhioBuys.


A statement of work (SOW) is required for this solicitation if an SOW is not provided, outlining the above requirements, it may result in disqualification.

Ship To
P002265 DMH SUMMIT BHO Cincinnati
Contracting Entity
DMH104200 FINANCIAL MANAGEMENT JRST11
1 Record(s)
Participating Agencies
DMH711090 CIN Information Svcs Office SUBH
1 Record(s)
Solicitation Documents
Keywords
Search Reset
0 Record(s)
Commodity Codes
  • NAICS 541511Custom Computer Programming Services
  • NAICS 541512Computer Systems Design Services
  • NAICS 541513Computer Facilities Management Services
  • NAICS 541519Other Computer Related Services
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